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Verified Reviewer
New Reviewer

Phone stolen need to change password and user

My phone was stolen and it had my user and password to my robinhood account. I want to change it for security purposes.
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ID
#2895358 Review #2895358 is a subjective opinion of poster.
Pros
  • Easy to get into trading
  • Instant access to trading
Cons
  • To difficult to reach robinhood by phone
Preferred solution
Change user and password so I can be reassured that my account is safe
New Reviewer

Where is my money?

I have started a transfer to my bank account on 09/16 to be completed by 09/21. Deposit is showing completed on my app but the money it's not on bank account. Where is my money?
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ID
#2895161 Review #2895161 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Change number

Yes my *** still hasn't been changed I sent my id and ss card in ten times I'm very pissed and Ioney in my account
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ID
#2894609 Review #2894609 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Accidental withdraw

Robinhood - Accidental withdraw
Pushed sell on accident. I was hitting sell all to check the balance thats when I hit it again on accident

User's recommendation: Don’t double tap.

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ID
#2892877 Review #2892877 is a subjective opinion of poster.
Location
Sacramento, California
New Reviewer

Forgot my email and password

my name is Ali sekali i forgot my gmail password please please send me mail this is my phone number 315527****

User's recommendation: i can’t find you’re mail please.

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ID
#2892813 Review #2892813 is a subjective opinion of poster.
Preferred solution
forgot my gmail password
New Reviewer

Getting trouble with my account

I've tried everything I need to change my number. No one's helping. It's under Joseph Hesse Email mymancaveinc@***.comwho knows??
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ID
#2892675 Review #2892675 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Account access

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't log in, verify my account, or close it.

Original review updated by user Sep 21, 2021
A few months ago I decided to close my account, which I hadn't used in a long time. Trying to log in, it asked me to verify myself using my phone number. I received no verification text - probably an old number. Attempting to call customer service was a cruel joke, since the listed number is a recorded message asking you to contact them via app or web. Back to square one. There is no ability to contact them except via their email screen. Absolutely unconscionable setup for any firm, let alone a financial services company.

User's recommendation: Find a broker who has the decency to actually staff their customer service dept.

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ID
#2892657 Review #2892657 is a subjective opinion of poster.
Cons
  • Irrational and asinine identity verification process
  • Dishonest claim about customer service contact number
  • No real customer service
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Issues with card

Direct deposit irs money need to receive l needs immediate help with the issue right away now please
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ID
#2892622 Review #2892622 is a subjective opinion of poster.
Pros
  • Just terribble
Cons
  • Terrible support
Loss
$5000
Preferred solution
About a irs deposit

All set

After repeated requests to refund $500, Robinhood has finally refunded my money thanks to your intervention. I also canceled my account. In short, Robinhood is EXTREMELY unresponsive to client complaints. I wouldnt recommend them to ANYONE.
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ID
#2891924 Review #2891924 is a subjective opinion of poster.
Location
Marblehead, Massachusetts
New Reviewer

Not a real contact number