New Reviewer

Account

nnyes I cut get anywhere with them every time I email there is someone else no answer why they can't refund my money in my account its the answers over and over please I need help Jennifer Hurwitz refrence number 192****/192**** ****.00 they keeping
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ID
#2807210 Review #2807210 is a subjective opinion of poster.
Cons
  • Very bad
  • Glitches and no live phone support
  • Very difficult website to sign on to robinhood
Loss
$2000
Preferred solution
Full refund
New Reviewer

Transfer reversal

I thought I had more money in the bank . Now, Im completely broke! Money is frozen ?! Please please please help me !
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ID
#2807109 Review #2807109 is a subjective opinion of poster.
Preferred solution
Full refund

Forgot password

Going back and forth with Robinhood about getting my password reset. I don't get email with the link for password reset, but every conversation email. Why don't I get the password reset link message to my email? I only have one email and it works. I checked all the possibilities suggested by them why it could be that I don't get email. No one replies to me asking to get a working phone number to call.
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ID
#2806854 Review #2806854 is a subjective opinion of poster.

Horrible Customer Service - Not safe from thieves

Acct hacked, they did not verify the THIEF who hacked it, sold my stock, took my money, etc. Yet I have to jump through hoops, show photo ID next to my face, give personal info, etc just to be able to log back in. The hacker changed my email, password, etc now I cannot access my own acct. Had to close my bank acct, and after 9+ hours of emails - still no resolve or confirm that acct is secure. No way to call

User's recommendation: RUN.

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ID
#2806842 Review #2806842 is a subjective opinion of poster.
Location
Spring, Texas

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Verified Reviewer
New Reviewer

Need help

Robinhood - Need help
I can not get into my account because of the Two-Authorization Its Seding me a verification code to the mobile number thats linked to my account to be able to sign in but I do not have that number any more and I need help getting into my account please contact me back thank you
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ID
#2806789 Review #2806789 is a subjective opinion of poster.
Preferred solution
Login problems
New Reviewer

Bank account issue

I add my bank into account but its not showing me the way that I can transfer my money from bank to account.
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ID
#2806553 Review #2806553 is a subjective opinion of poster.
Preferred solution
The bank account that linked with stock account need to be available so I can transfer my money
New Reviewer

My account

My account is closed I been trying to reset it for 4 days with your help department is not working is so redicoulis that I been trying to reset my password 10 times I invest my money I need my account open ASAP I so tired email back and forth need a solition

User's recommendation: I don’t know yet.

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ID
#2806524 Review #2806524 is a subjective opinion of poster.
Cons
  • No live contact
Loss
$700
Preferred solution
Re open my account ASAP and refund I don’t know if I lost money because I can’t see my account
New Reviewer

Account Been Hacked

It have been about three weeks since my Robinhood account been hacked. I've contacted Robinhood by email send them copies of my drivers license and other verification and I haven't heard back from then since that. It is very frustrating and i don't know what is the next stepped to recover my account.
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ID
#2806499 Review #2806499 is a subjective opinion of poster.
Preferred solution
Have access to my account. and hope that my funds is still in my account.
New Reviewer

Can’t access my account.