New Reviewer

Transfer money to my bank account

I have $198.32 cash on my robinhood account. Could you please send it to my bank account ending 1808? Thank you.
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ID
#3779208 Review #3779208 is a subjective opinion of poster.
Location
Youngstown, Ohio
New Reviewer

Because I can get am

1.5Trying to reset my password . Trying to find out how much money my account can hold? Please help !!! Also I see charges popping up from my account and I I havent used it at all
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ID
#3778748 Review #3778748 is a subjective opinion of poster.
Cons
  • Need to talk to someone
Loss
$30
Preferred solution
Reset password

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Verified Reviewer
New Reviewer

My account issues

I did not open this account. My identity was stolen last winter and my information is on the dark web. I have requested help over 30x this year Please please call me, Donna Geller 774305****

User's recommendation: Stay away from this scam.

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ID
#3775700 Review #3775700 is a subjective opinion of poster.
Cons
  • Cannot get customer service
Loss
$500
Preferred solution
My account closed and any monies due to me. .my identity was stolen..this

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Verified Reviewer
New Reviewer

I need to put my Robinhood account in my trust

I need to put my Robinhood account in my trust if you can contact me 619-368-**** ive been trying to get in contact with somebody and its very difficult call me back please
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ID
#3775282 Review #3775282 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
I would like to put my Robinhood account into my trust

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Verified Reviewer
New Reviewer

Unable to get intuch

Trying to discuss overdrawing by mistake once out of two timesbut no one can be reached please have a service rep during

User's recommendation: Have a rep.

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ID
#3775139 Review #3775139 is a subjective opinion of poster.
Location
Winter Park, Florida
Preferred solution
Call me

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Verified Reviewer
New Reviewer

Customer service to Robinhood. I have been locked out of my account for going on over two weeks now. Robinhood refuses to unlock my account weeks after sending them everything they asked for.

Update by user Jul 19, 2022

So far to date my story remains the same with no resolution nor compensation for losses while being locked out for weeks because no one will review my bank statements making me miss out on thousands of dollars during the rise of Matic and the dips of Eitherium and LTC.

Original review posted by user Jul 19, 2022
Going on about two weeks ago I was locked out of my account and it was placed on restriction. Upon asking why I was told I needed to submit my account information along with identity. I emailed them everything including extra banking information. They wanted account information for card ending in 0190, card ending in 3505, and card ending in 9260. After sending them the P.D.F files to both of my banks and everything else that they wanted they still wanted the bank statement for card ending in 0190. I've told them a hundred times that card ending in 0190 was destroyed at the bank due to not functioning properly and it was replaced with card ending in 3505. I told them if you want a bank statement less than 60 days old then you're going to receive the same exact bank statement From the Farmers Bank for card ending in 3505 because it replaced damaged card ending in 0190. I even sent information providing my whole account numbers which I should not have done. Card ending in 3505 is issued through my Farmers Bank account. Card ending in 3505 was the replacement card for card ending in 0190 which does not exist any longer because it has been destroyed by the bank and I was issued a new card ending in 3505 so how am I supposed to send you a statement for card ending in 0190 when it's the same statement as the card ending in 3505 because 3505 replaced the damaged card that was destroyed when I was given card ending in 3505. So card ending in 0190 and card ending in 3505 are from the same exact checking account only card ending in 0190 no longer exists. You have received the bank statement from me over and over and over again in PDF format for The Farmers Bank account I have to which card ending in 3505 is my card used for that account. So now that I have reiterated everything about card ending in 3505 and card ending in 0190 is it understood now that there is a thing called a replacement card through your bank of your cars is lost damaged or stolen. Now the card ending in 9260 goes to my other bank account with First National Bank. They also printed off all the information requested and was then put into a PDF format for you guys to receive in the email. So we're talking about Three cards here. Two from The Farmers bank with cards ending in 3505 and card ending in 0190. Out of these to cards one was destroyed by the bank and that was card ending in 0190 and one was a replacement card. Card ending in 3505. Then we have the second account through First National to which I also sent the PDF file as well for card ending in 9260. I have missed out on making thousands of dollars through poly matic along with other cryptocurrency purchases and stock purchases. I mean thousands. I had 19,390 dollars ready to go into Poly Matic the same exact day that my account was frozen. Not only was I deprived purchasing, I couldn't even send my money back to my bank. Who is going to compensate for that loss? Who? I am really curious as to who will compensate me. I also have at least 40 to 50 back and forth emails between me and Robinhood saved to my email account for legal purposes. All of this trouble because Robinhoods customer care has no idea what a replacement card is nor how they work, nor why they are issued. Thousands lost. Poly Matic almost doubled as I sat there so angry that I could not dump my funds into the crypto market. This is by far the most rediculous thing I have ever had to deal with online. Robinhood has my files and I have proof of it and they still are requesting banking information because they think I have three accounts. I was also denied my funds when I requested to shut down my account. All of over lack of education, understanding, and laziness to properly view my documents that have been submitted for a very long time, and also refused to call me back after 10 requests for a call back. All of this is over Robinhood customer service not giving a crap about the thousands I missed out on and I'm still holding the 19 grand at this time to prove I have it and had it the whole time Robinhood has neglected me. So not only do I want my account unlocked because this is no longer a case of due dillegence for the files and facts are and have been in your hands for a very long time, but I also want compensated for my losses and if this continues I will be seeking an attorney to file my tort claim notice to initiate my lawsuit. I think that would be a wonderful thing to do with the over 19,000 I was forced to sit on as I watched my chance to turn it into something very profitable. Also still to this day I am locked out of my account. Very very very sad and unprofessional. I will never invest another red cent into Robinhood and just as I told the BBB about what RobinHood has done I will make it a special point to leave reviews any and everywhere I can find. I'm also saving all of my emails, complaints, and redundant messages Robinhood repeatedly sent me with no remedy except the one I went way out of the way to get and resolved nothing.

User's recommendation: Never invest in Robinhood and check the complaints on the BBB website.

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ID
#3774709 Review #3774709 is a subjective opinion of poster.
Cons
  • Cannot contact anyone in customer service by phone
Loss
$32000
Preferred solution
I would like to be compensated for my losses that occured during my restriction that was not warranted for due diligence. I missed out on the rise of Poly MATIC, the dip of LTC and the dip of Eitherium.
New Reviewer

Account deactivated

Update by user Jul 19, 2022

Still awaiting resolution

Original review posted by user Jul 19, 2022
I received a message saying my account has been deactivated but I dont know why or how to access my account or stocks that were in the account can someone please contact me its been *** trying to talk to someone about this its very bad that I had to go online and do a search just to find a way to contact customer service

User's recommendation: Use Webull or any other trading platform.

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ID
#3773921 Review #3773921 is a subjective opinion of poster.
Pros
  • Easy to understand
Cons
  • Have no customer service and they steal peoples money
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I would like to put my stocks into my will and trust what do I need to do

Robinhood - I would like to put my stocks into my will and trust what do I need to do
I would like to put my Robinhood account into my trust for my kids if anything happens to me and my grandson
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ID
#3773051 Review #3773051 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
I would like to get my account put in my trust
New Reviewer

Can not login

Would give 0 star. Working on getting signed in for Hours. Called and no one answered. Please call me. Need assistance today. 229321****
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ID
#3772799 Review #3772799 is a subjective opinion of poster.
Location
Denver, Colorado

I want to know why you restricted my account for a year now I can’t buy I can’t withdraw I wanna close my account

Do you have restricted my account for over a year now I wanna close my account I need you to call me 941-270-**** Doug PAILLE
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ID
#3769914 Review #3769914 is a subjective opinion of poster.
Location
Port Charlotte, Florida
New Reviewer

Account restriction

They restricted my account. Sent me an email saying my account is no longer supported and I can no longer buy, send, or trade stocks and crypto. Told me I needed to liquidate my account, didnt provide a reason and won't call me back when I get on the help list.

User's recommendation: Go so.ewhere else.

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ID
#3764541 Review #3764541 is a subjective opinion of poster.
Location
Gig Harbor, Washington
Preferred solution
Let the company propose a solution
New Reviewer

My debt card with my money in it

I can't access my money on my debit card I need some help in fixing this issue if there's any way you can help call me at 910-839-****
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ID
#3764208 Review #3764208 is a subjective opinion of poster.
Location
Riverview, Florida
Preferred solution
A call to help me fix the issue
New Reviewer

Locked out of my account need to change email

I changed my phone number and email I dont have access to my email or old phone number jdjfjfncnncnfnfncnc
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ID
#3761296 Review #3761296 is a subjective opinion of poster.
Location
San Diego, California

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Verified Reviewer
New Reviewer

Card verification

I am wondering if the bank verification was ever successful completed and what need to still be done to sign onto robinhood.pleasr reply.
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ID
#3760808 Review #3760808 is a subjective opinion of poster.
Location
Killeen, Texas
New Reviewer

I want unlock my account. Please help me

Robinhood - I want unlock my account. Please help me
Robinhood - I want unlock my account. Please help me
Update by user Jul 14, 2022

Yes

Original review updated by user Jul 14, 2022
I login my account July 6 and change my password.l see my account everything is ok my account .now again locked my account I login not open my account please help me.

User's recommendation: Please help me.

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ID
#3759953 Review #3759953 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Open my account please
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