Angela F Exk

Restricted account

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I've sent 4 emails with no response yet. My account is frozen. I cannot withdraw my money and I cannot get in touch with anyone.
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Pros:
  • Free
  • Easy to navigate
  • Easy to use app
Cons:
  • Can not withdraw funds
  • Customer service or lack of none
  • Horrible customer service and overal maintence of app

Preferred solution: Respond to my emails! Get a customer service number!

Christopher D Rav

Deposit issue

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Robinhood - Deposit issue
Updated by user Jun 20, 2020

$19 to 29 depending on my bank fees

Updated by user Jun 20, 2020

I lost whatever you guys charged me which I think is $9 for a reversal. Plus whatever my bank ends up charging.

Probably $25 or so... I sent you guys an email two days ago begging you to wait till Monday to take the $10 out of my bank account.

I put $30 in my chime bank account, and I sent another $22 from my Robinhood account to chime. But now yโ€™all took it unusually fast just like you do every my account is low.

Original review Jun 20, 2020
Every time I have a small amount in my account but know I plan to add to it, yall will try to Initiate my deposits the very next day. But if I have a large amount in there it takes show a week sometimes. Im tired of paying fees. The last time it happened I had the money in there I dont know why it didnt go through. But I paid the nine dollars. Now my bank Chime its saying there was a failed deposit to Robin Hood yesterday and I only initiated it Thursday. I tried to send an email and ask you to wait till Monday and I will get the funds in there. Actually I got the funds in there very early this morning and if you check Robinhood records I withdrew $20 from my account funds back to my bank account to cover any other things. Please check your email record you will see. I hope you dont plan on suspending my account or charging me money because the monies in the account right now for yall to take.
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Loss:
$19
Pros:
  • Easy to use
  • Easy to use when your purchase goes through
  • Investments
Cons:
  • I cannot invest my money or transfer my money
  • Fees and transactions
  • Customer sevice

Preferred solution: Let the company propose a solution

Rubbeydo B

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Verified Reviewer

Swept cash

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No complaint. Trying to understand the money management, swept cash and how this works. Ive read about it on the site but I still have questions.
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Pros:
  • Is easy to read
  • Commission free
  • Easy trading and buying

Preferred solution: Answer to my question

Omair Y

Day trade restrictions

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Robinhood - Day trade restrictions
I cant buy any more stocks or options and Im wondering why I cant buy anymore
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Loss:
$9
Pros:
  • Easy
  • Simple
  • Is easy to read
Cons:
  • No contact number

Preferred solution: Let the company propose a solution

Adam J Kqz

Can't transfer funds to my bAnk

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Cant transfer funds to my account
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Arabelle Jdu

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Account Overview

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just get a recording when you call to ask a question about your account
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Sheppard Pwt

Instant deposit

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I did a deposit but I did not get my check deposited so they restrict me to do instant deposit
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Pros:
  • Simple use
Cons:
  • Some time low
Cire Acq

I got a machine that tell me yo do emsil

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I deposit money from passbook didnt know it wouldnt be accepted so I relink it with my checking. I deposit money for previous shares I bought and a little more for other share . Everything is on hold . You didnt you collect it from my bank
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Pros:
  • No comments

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Houston, Texas

Money has not been returned

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I had made the mistake of attempting to purchase something over what I had in my account. $54.18. Now that money is gone, never to be seen again. This was on the eighth of last month. I emailed Robinhood multiple times, and always got a reply, stating that due to the covid-19 virus, they are taking longer than normal to resolve any issues. Still waiting. Have sent at least 6 or 7 emails.
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User's recommendation: Donโ€™t use Robinhood.

Anonymous
map-marker Surprise, Arizona

Money transfer

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I transferred money to them and I got a error message saying that it didn't go through. So I submitted it again and it took the money twice.
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User's recommendation: Wait for the transfer to clear.

Anonymous
map-marker Beaumont, California

Can't buy crypto

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I stand to lose $700 if I'm not able to make a purchase. Mark buoye is my name
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Odimaris R

Can't reset password

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Requested password email 4 times in about 7 days and havent received any email yet.
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Loss:
$250

Preferred solution: Password reset

User's recommendation: Be sure to write and save your password

Timothy D Wci
map-marker Saint Louis, Missouri

Issue with my account

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I am trying to get access to $1,000 on my account that you guys have locked up. It still shows it's in my account but I have no access to it. I tried to buy a percentage of Bitcoin and you locked my money down I did not get my percentage and I have no access to my thousand dollars. I called your number and they hang up on you immediately and tell you to go to your account I have had no luck going through my account. there's a pandemic going on everybody needs their money you should not take their access to their own money away from them. please do not make me have to contact the attorney general of the state of Missouri.
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Preferred solution: Full refund

User's recommendation: Not to use your service very poor customer service. I've been trying to get this matter resolved for 2 days now. I call your phone number gives you a brief message and hangs up on you terrible customer relations.

Elizbeth Zvx

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Verified Buyer
| map-marker Houston, Texas

I bought 10 stocks of USO and missing 9

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Robinhood - I bought 10 stocks of USO and missing 9
Robinhood - I bought 10 stocks of USO and missing 9 - Image 2
Robinhood - I bought 10 stocks of USO and missing 9 - Image 3
Robinhood - I bought 10 stocks of USO and missing 9 - Image 4
I bought 10 of USO and account acknowledge purchase but it has 1 on my statement. My account is all messed up Please help
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User's recommendation: Do not trade with Robinhood

James R Qfw
map-marker Dorchester, Massachusetts

Can't get the money i deposited

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I just wanted to close my account. There making it impossible.
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User's recommendation: Don't invest with this company now

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