New Reviewer

Can't get the money i deposited

I just wanted to close my account. There making it impossible.

User's recommendation: Don't invest with this company now.

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ID
#1907096 Review #1907096 is a subjective opinion of poster.
Location
Dorchester, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

App errors

Robinhood - App errors
I have literally been waiting for months to get my account approved. Now I really need to buy stock today and I cant because of this. Im going to miss out on a major investment opportunity because of this issue.

User's recommendation: Have a USEABLE phone number where people can reach a customer service rep directly for faster and easier support.

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ID
#1898114 Review #1898114 is a subjective opinion of poster.
Pros
  • It a easy and passive way to make extra cash
  • Ease of use
  • Options trading
Cons
  • Non responsive
  • Customer service
  • Sending codes to non members
Preferred solution
$100 worth of UAVS stock that I am currently trying to purchase at this $3.90 mark.

2 stocks removed from portfolio along with there 502.80 total worth at 2 am PST

Robinhood - 2 stocks removed from portfolio along with there 502.80 total worth at 2 am PST
Robinhood - 2 stocks removed from portfolio along with there 502.80 total worth at 2 am PST
Robinhood - 2 stocks removed from portfolio along with there 502.80 total worth at 2 am PST
Robinhood - 2 stocks removed from portfolio along with there 502.80 total worth at 2 am PST
My stock JNUG 5 SHARE AT 75.00 A SHARE and NUGT 2 SHARE AT 63.90 TOTAL VALUE 502.80 first the value of JNUG came of the a few minutes later the stock and shares disappeared less than 15min later I was emailing what happened and the value of NUGT came off then my stock and shares disappeared I still had the value on the stock listing on both when money came out of my investment page I have screenshots of everything cause I beat my old record of 1197.90
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ID
#1885676 Review #1885676 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Robinhood Investment Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No way to leave a beneficiary. Gamey when it came to returning my funds.

I signed up with Robinhood over a week ago. The next day I realized I did not sign a beneficiary. I contacted them and they told me to wait for the funds to settle as I had bought some stocks. I did. The funds came through yesterday and I still can not get my money. I have again emailed them. Waiting for a reply.

User's recommendation: If you do not need a beneficiary and are sitting on a stack to reinvest quickly in another trader Robinhood is fine.

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ID
#1883640 Review #1883640 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Several Limit Orders sold at Market price!

On more than one occasion, I have entered a limit order to sell for significantly more than the current price only to have the stock sell immediately! YOU CANNOT get anyone on the phone but instead get a canned response the next day. I am now very careful about how I use Robinhood.

User's recommendation: Be very careful. I now sell ONE share of the stock to ensure that the system is working and then I enter a second order.

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ID
#1867196 Review #1867196 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Easy interface
  • Free commission
  • Ease of use
Cons
  • Cannot get ahold of a service rep
  • Very bad customer service
  • Crashes during volatile market
Loss
$789
Preferred solution
Let the company propose a solution
New Reviewer

Stocks missing

Robinhood - Stocks missing
I referred someone to join and I didnt get me referral stock

User's recommendation: Won’t be referring anyone else if I don’t get my referral bonus stock.

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ID
#1859572 Review #1859572 is a subjective opinion of poster.
Service
Robinhood Referral Program
Pros
  • Bonus stock
Cons
  • Cannot reach customer service
Preferred solution
Let the company propose a solution
New Reviewer

Deposit reversal

Robinhood - Deposit reversal
There was a reversal of funds in my account. The message said but theres a problem with my bank account, but when I call my bank they are not aware of any issues. Please advise
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ID
#1851342 Review #1851342 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Resolve transfer of funds issue - There’s nothing wrong with my bank account
New Reviewer

Ban on my account for day trading

Robinhood - Ban on my account for day trading
I am pretty new to investing and I had seen that on my account I had reached my day trade limit. But one of my day trades had been more than 5 days from the trading day we were on, so I thought for sure it was just a glitch. I proceeded to do another day trade and I didn't get notified of a penalty right away, so I thought I was fine but then a couple of days later I was restricted of doing day trades until the 25th of June. Also, I still have not been responded to regarding the Robinhood crash that happened in the past as I missed out on a lot of money and ended up actually losing money on some calls that I made that were profitable before the crash, and then were down significant amount after. I hope to get some sort of response soon from Robinhood, so I don't have to switch to a different brokerage. Thank you, and have a great day.
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ID
#1849915 Review #1849915 is a subjective opinion of poster.
Product
Robinhood Account
Loss
$400
Preferred solution
Let the company propose a solution
New Reviewer

Funds transfer not available.

Robinhood - Funds transfer not available.
Robinhood - Funds transfer not available.
I have my account setup to where $25 is taking out of my account every month and this month it was taken out but not put into my Robin hood account, my buying power is $1.01 when it should be $26.01. I don't know where my money is...

User's recommendation: Make Sure U Know Exactly How To Work The App.

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ID
#1845651 Review #1845651 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • It a easy and passive way to make extra cash
Cons
  • There support system is not helpful
Loss
$25
Preferred solution
Deliver product or service ordered
New Reviewer

Stock disappeared.

Robinhood - Stock disappeared.
I purchased 30 shares of GUSH stock at $0.75. Thirteen days later, the stock went to $16. I have both BUY confirmations and emails confirming the buy. I planned to hold. However, at first, the stock SELL feature disappeared. And then the stock disappeared from my Portfolio. There was no Sell notice. I did not sell the stock. It looks like you have stollen my stock. Where it is?

User's recommendation: Until further notice, don't invest through Robinhood.

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ID
#1836600 Review #1836600 is a subjective opinion of poster.
Pros
  • Extremely easy and informative
Cons
  • Theft
Loss
$450
Preferred solution
Let the company propose a solution
New Reviewer

Money not deposited to my Robinhood

Money not deposited to my Robinhood
I deposited 10k last week and only 5 made it in account. Currently my deposit is still not deposited missing the other 5k. Please deposit ASAP its been withdrawn from my bank. My email is cchuynh103@***.com Crystal

User's recommendation: I did till I’ve encountered no customer service.

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ID
#1825673 Review #1825673 is a subjective opinion of poster.
Location
La Verne, California
Loss
$5000
Preferred solution
Deliver product or service ordered

My reasons

I opened up a Robinhood account on my laptop. I put money on that account. I wanted to take the app with me where ever I go so I tried to login on my phone and i got a message saying that that account doesn't exist. I logged out of the account on my laptop to see if i can login on my phone. Again a message saying the account doesn't exist. Then I tried to make an account using the same email that I did before. And it worked, a few months later, I tried to login but I forgot the password and I tried to reset it. Once I reset it and tried to login, again that account doesn't exist. I tried to call customer service, but they don't take customers calls. So I emailed them which agian got me nowhere.i want my money back. My recommendation, don't get this app, it's just a scam.
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ID
#1792678 Review #1792678 is a subjective opinion of poster.
Product
Robinhood Account
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