This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To enable instant deposits

I need to enable instant deposits and didn't get anything accomplished on my phone call just got told to go online
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ID
#3673433 Review #3673433 is a subjective opinion of poster.
Location
Independence, Virginia
Pros
  • U can make money
Cons
  • No customer service to talk to
Preferred solution
Instant deposits

Application approval

I'm just writing in regards to my status application. Speaking to a live person would help. I'm not a pissed customer, I'd just like to know my application status since it's been a few days . Still in review. I'd just like to know the outcome. Thank you, Penelope Baye ***-**-3052. SSN

User's recommendation: Faster Service.

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ID
#3673274 Review #3673274 is a subjective opinion of poster.
Location
Columbia, Connecticut

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Verified Reviewer
New Reviewer

To cancel my account

I wanted to cancel my account now roemershawn70@***.com my number is 979599**** canceled it have it canceled now my account I do not want it
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ID
#3673273 Review #3673273 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Cancel my account now

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New Reviewer

Unauthorized withdrawl

They took my whole disability check now I have nothing to live on for the month thank you very much for screwing with people's money

User's recommendation: No I would not costumer service sucks.

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ID
#3672886 Review #3672886 is a subjective opinion of poster.
Cons
  • Suck
Loss
$500
Preferred solution
Full refund

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New Reviewer

Fraudulent activity

I was charged through my debit card $200 for something with this company. I have no clue for what. Ive never visited their website, never gave my account information to them, nothing to authorize debits to my account. When I try to call, I get nowhere. Just an auto message then the line disconnects. What can I do?? Im disputing the charge with my bank to be sure. But damn!

User's recommendation: Watch your bank accounts!!

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ID
#3672823 Review #3672823 is a subjective opinion of poster.
Service
Robinhood Investment Service
Cons
  • Fraud
Loss
$200
Preferred solution
Full refund

Customer service

I wanted to update my phone number, change my password , I was able to change my password but I was unable to log in in because I was unable to change my phone number and so I was unable to receive a swcurity code to log in , As far I know there are no live agents , I was forced to redo my verificatio of ID , selfie and still was not verified , I am pissed! So far no contact via email from Robinhood errr!
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ID
#3671297 Review #3671297 is a subjective opinion of poster.
Location
The Bronx, New York

Update phone number on account

I can't login my robinhood account be I can't receive the code to update my new phone number may you please help me
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ID
#3670806 Review #3670806 is a subjective opinion of poster.
Location
Kearny, New Jersey
New Reviewer

Can't login on any device

I cant login after having two phone calls with you in the last two days. Getting very upset. Need someone to call me Torin Mitchell at 618-975-****.
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ID
#3670688 Review #3670688 is a subjective opinion of poster.
Location
Edwardsville, Illinois
Preferred solution
I need to talk with the help center on the phone. I’ve talked with you twice the last two days and now I cannot log into my account
New Reviewer

I can't get into my account my password

Robinhood - I can't get into my account my password
Robinhood - I can't get into my account my password
I can't get my code cuz I forgot it maybe you guys can help me I really appreciate it if you can help me

User's recommendation: Jeff Carpenter.

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ID
#3670657 Review #3670657 is a subjective opinion of poster.
Location
Prestonsburg, Kentucky

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Verified Reviewer
New Reviewer

Verification issues

Forgot login email and phone number and don't have access anymore so I am trying to get my account back on track

User's recommendation: Yes I would still recommend.

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ID
#3670395 Review #3670395 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Get access back to my account
New Reviewer

Talk to someone

I saw someone trying to login in my robinhood thru a I phone in Dallas Texas. I tried to change the password but I was not successful.. I saw a text message with a code. Is there anyway I would change my password Thanks Ola a
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ID
#3668711 Review #3668711 is a subjective opinion of poster.
Location
Mckinney, Texas
Cons
  • Cant talk to a customer tep
Preferred solution
Apology
New Reviewer

I have money taken out of my bank account fraudulently

Robinhood - I have money taken out of my bank account fraudulently
$233 was charged to my account fraudulently. I want my $ back. Please and thank you. I have no idea who or what this company is.
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ID
#3668565 Review #3668565 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • No customer service phone number
Loss
$233
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I need a new robinhood debit card

I need a new robinhood debit card
I need a new robinhood debit card
I need a new robinhood debit card
I lost my debit when I was walking down the street and I can not find it walk down the street I looked around and I couldnt find it
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ID
#3668071 Review #3668071 is a subjective opinion of poster.
Location
Fords, New Jersey
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I lost my phone and I forget my password I change my email to cloud_James 123@***.com before it was Claude_james 25@***.com that email no longer exists

My name is Claude James I have an account with Robinhood its on under cloud_James 25@***.com but I do not have that email address anymore because I lose my phone and I forget my password for Robinhood my new email address is Claude Claude_James 123@***.com can someone please help me with that Ive been trying for the longest time and I havent succeed yets
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ID
#3667877 Review #3667877 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$2000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I need to get into my account

Robinhood - I need to get into my account
I need to update my contact information cause I lost my cellphone and I've been trying to get this done for some months now ... I hope you can come up with something and rectify this issue aas soon as possible

User's recommendation: I look forward doe a great and nice response.

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ID
#3667811 Review #3667811 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Apology
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