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Verified Reviewer
New Reviewer

Missing funds

At or around 11:00 am eastern standard time there was $225.00., dollars and find alternative for fur

User's recommendation: Get a phone service and refund my $200., dollars and I'll be looking for an alt.

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ID
#3644102 Review #3644102 is a subjective opinion of poster.
Cons
  • No phone number service
Loss
$200
Preferred solution
Full refund
New Reviewer

My money

You are not allowing me to access my own money from my card!!! !!! !!!# !!!#### !!! ?!!! ... ... ... ...
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ID
#3643678 Review #3643678 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update info

No help update phone number tried four times still unable to change to access my account. Can't reach anyone on phone
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ID
#3643593 Review #3643593 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Preferred solution
Update phone number
New Reviewer

I no longer have the phone number

Cannot log into my account when it sends me a verification code because I do not have that number my number is now 810-259-**** you can put this on file that would be greatly appreciated my email address is l y n c h t e m 69@***.com thank you Michael Genella

User's recommendation: Don't get this *** app. You'll never be able to talk to anyone anyone...

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ID
#3643384 Review #3643384 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
Access to my account

Terrible

I called 3 times and send my id pictures and Im still on hold this is awful Im going to another app Im so upset
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ID
#3641166 Review #3641166 is a subjective opinion of poster.
Location
Las Vegas, Nevada

I changed my phone number now I can't get into my account

I need another link to change my phone number thats associated with my account to my current one. I wasnt aware that I received a link to change it the first time.

User's recommendation: Add a more affective Way to handle Customer Service.

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ID
#3639115 Review #3639115 is a subjective opinion of poster.
Location
Muskegon, Michigan
New Reviewer

Getting contact by phone

They give you two phone numbers and neither one of them works, but they want you to get on the app since the app doesnt work because I have a new phone number I cant get into my Stocks. Then they want you to get online that still having issues so what am I supposed to do well this this app sucks
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ID
#3637621 Review #3637621 is a subjective opinion of poster.
Location
New Braunfels, Texas
Preferred solution
Let the company propose a solution
New Reviewer

It was requested

I'm locked of my account. The app is saying that it's sending me a temporary code but I am not receiving it
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ID
#3637600 Review #3637600 is a subjective opinion of poster.
Location
Somerset, New Jersey
New Reviewer

Disputing I made any money

Robinhood is reported I made over $ 8000 which I did not, I lost money . This is raising my taxes that I dont have .this total on dividends is not correct and wish the company can correct this mistake. I had a lot of confidence in Robinhood but now Im finding that the numbers are not correct, it should be showing how much I lost
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ID
#3635306 Review #3635306 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$8000
Preferred solution
Let the company propose a solution

You can get ahold of anyone

The person I lived with past away aver a month ago. She has automatic withdrawal for Robinhood out of our account. I can turn it off nor get ahold of any Robinhood staff to assist me. There’s no place to call and no one emails me back. Hi
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ID
#3634503 Review #3634503 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I cannot access my account

Absolutely horrible! Zero help!, Unprofessional... Guy I spoke to was unwilling to help.i still do not have access to my Robinhood account.

User's recommendation: Zero.

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ID
#3634400 Review #3634400 is a subjective opinion of poster.
Location
Mobile, Alabama
Preferred solution
Access to my account!

Faster response.

Robinhood,US office, time 9AM - 6:30PM, 188*-(***)-(****).Phone number is for accounts and billings.

User's recommendation: Dial+188*-(***-****) .

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ID
#3633835 Review #3633835 is a subjective opinion of poster.
Location
Boardman, Oregon
Pros
  • Investments
  • Easy to fund and trade
Cons
  • Poor service

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Verified Reviewer
New Reviewer

I have sent email to Robinhood about my acc

I've already sent the email several times y'all sent the contact number and sent me a code I called and and I get the machine again I would like to speak to a live person I've sent pictures I've sent driver's license I sent my social I sent number I sent my address and still I can't get a person on the phone
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ID
#3632781 Review #3632781 is a subjective opinion of poster.
Location
Augusta, Georgia

Issues for trying to use your service as a broker

Issues for trying to use your service as a broker This has to be the worst website and Internet service created company that I have ever used in the last 30 years

User's recommendation: Try Fidelity or TD Ameritrade.

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ID
#3632215 Review #3632215 is a subjective opinion of poster.
Location
Chicago, Illinois

For service

For service Webpage continuously not to let me use my account do I have about $700 invested with you and its making me pretty mad
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ID
#3632197 Review #3632197 is a subjective opinion of poster.
Location
Chicago, Illinois
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