Robinhood Reviews and Complaints | robinhood.com @ PissedConsumer Page 4

New Reviewer

Feb 11, 2023 george J Qnd

To let other people know when they have a problem just don’t give up. Keep calling now and get someone like. Pissed consumer who can help you out. Thank you. Because they help me out.

3.9

I try to take crypto out of my account and I could not every time I look around they want me to verify my information ID off face and I did that I dont know how many times call people the operator or whoever they walls and nobody was responding they didnt call me. They love a message something like that, so maybe I may call several time and dealing with you guys that helped I know it out so what they finally did is listen to what I was telling them and all they had to do was to change my email address because instead of them having Gmail, they had hmail so if someone would have call me back, we could have fixed that problem right away they did not, but I guarantee you that they will say that they did call thank you

User's recommendation: Make sure that you called him back several times maybe they were answered eventually.

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ID

#4360547

Location

Maricopa, Arizona

New Reviewer

Feb 18, 2023 Tristan R Nri

Funding account

3.5

I am currently using US bank when I tried to deposit money Robinhood would not accept my recent bank statement for seemingly random reasons. Address out side of america with the address clearly shown in the image ect. It eventually told me that I was unable to open an account and has locked me out of funding my stock account. I was wondering if I could unlock my account to fund it through a local bank or if a rep could look at the images I already sent in and fund the account with 1,000$.

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ID

#4377620

Pros

Lower fees and better ui

Cons

Unfriendly to bank
Other brokerages easier to invest

Preferred solution

Deliver product or service ordered

New Reviewer

Apr 03, 2023 Chriswick B

Having trouble logging in

Please contact my new phone number at (231) 268-**** Im still currently having trouble logging in because I have a new phone number that is on file with Robinhood. I would still love to receive help to get into my account.

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ID

#4486426

Location

Detroit, Michigan

New Reviewer

Feb 09, 2023 Mark M. of Columbus, OH

Deactivate My Account

1.5

I have tried contacting Robinhood several times all to no avail. I want my account deactivated. I tried to do so from the app but it wont allow it. I have .24 left in brokerage account. Please send it to me in the form of a check. I want the account closed now for good. The account is listed under mmdiplomat@***.com. That is the old email address which no longer exists. The way to contact me is via markmatyas23@***.com. I do not want promotional or advertisements for Robinhood all I want is my .24 and a confirmation that the account and debit card are both permanently deactivated. Thank you, Mark Matyas Robinhood Debit Card # 5583-41**-**383314

User's recommendation: Go elsewhere.

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1 comment

Mar 11, 2023 Mark M. #2315692

UPDATE: Robinhood made it right immediately by contacting me and taking the appropriate steps to handle the outstanding issues. I would refer them to others in the future as they do appear to be most reputable.

Thank you for your kind assistance. Case Closed.

Reply

0 0

ID

#4356523

Preferred solution

Permanent account deactivation

New Reviewer

Feb 28, 2023 Donna H Rxs

Retired

4.0

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