Robinhood
Reviews and Complaints
19.2M
CLAIMED LOSSES
10.8K
TOTAL REVIEWS
330K
PAGE VIEWS
46
ISSUES RESOLVED
Robinhood Reviews
Disabled promoted services
I wI I tried activating the virtual wallet to no avail. In addition, I also could not get my debit card to be mailed. I have written numerous email to no avail.
ID
Location
Los Angeles, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAcount closed
I like the apps user friendliness, but twice now I have signed in and my balance reads zero and that the account is inactive. Not sure how to resolve this without a human.!! It happened before and was resolved with a human. Why does it kick me out ? I dont know.
User's recommendation: Don’t put all your eggs in this basket.
ID
Pros
- Able to buy fractional shares
- User friendly
Cons
- Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered
New Reviewer
Fernandezkathy8@***.com
Hard to get in contact with the representative. Un able to chat on the app hart too. Un able to get contact
ID
Preferred solution
I want to close the account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProblem with Portal
Its been a long 2 months going back &;;;;;;;;;;;;;;;;;;;forth with them I wanted to change my email &; phone number sent ID over 10 times and they keep saying it not clear then they wanted to do selfies like a young person did that over 5 time so I told them to just send the money back to where they got it from which is the bank and that provide it me because i send them proof of deposit IM DONE WITH THEM holding my Money for there Useage depostit
ID
Pros
- Easy to access
Cons
- Cant close the account nor can i get a refund
- Whole system
Preferred solution
Full refund
New Reviewer
About humus
I had invited some friends to Robinhood for that I suppose to get $500 bunus but I didnt get it was it true to get bunus or just fake announcement?
ID
Preferred solution
Do I get bunus or not
Cancel account
I want to cancel because can't afford it right now and not pissed just broke ok just cancel my account thank you Peggy Evans
User's recommendation: Yes I would.
ID
Location
Kenosha, Wisconsin
New Reviewer
Restricted account
Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
User's recommendation: Please open my restraction.
ID
Location
Brooklyn, New York
Preferred solution
Let the company propose a solution
New Reviewer
I have called two numbers, but was not able to speak with anyone. I sold 342.82 of ethereum classic, but they have not transfered it to my account. I placed the order on 9/ 10/2021. I am a very pissed
Robinhood Has not transfered my money to my bank account. I placed the order on 9/10/21. I sold $342.85 of Ethereum Classic.
User's recommendation: Please do not use Robinhood.
ID
Cons
- Hard to contact
- Will not allow you to transfer money back into your bank account
Loss
$343
Preferred solution
Full refund
New Reviewer
Help logging in
Im not receiving verification code after following steps thru email still having trouble and now I can log In
ID
Location
Alpine, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTransfer funds
I need to transfer funds now and your system is not allowing me to do so even with all appropriate data given! \Having no working phone numbers for customer service really SUCKS! Stop talking about how good you are and fix your problems. I expect to hear from someone within 24 hours!
ID
Location
Palm Desert, California
New Reviewer
New device and new phone number
Hurry up and fix my phone number so I can trade. Please. I have I must get the situation resolved so that I can acquire finances that I need quickly. I have updated my phone number I have updated my ID and I'm still not getting a response.
User's recommendation: Plan for delay.
ID
Pros
- Hard to connect
- Easy
Cons
- Harder to connect
Loss
$1
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot able to log in to my account
I have changed my email recently and I am not able to log in after trying to update my password. Since I am trading in a daily bases please resolve my issue As as possible thank you
ID
Pros
- Easy to understand as a new investor at first
New Reviewer
Can't open account
I opened an account a long time ago but never used it. When logging back in it shows that my account is still being reviewed from when I first signed up like a year ago? With this being stuck on reviewing I cannot submit a new application or something vest at all. I need some sort of reset if I missed an email from forever ago
ID
Preferred solution
A way to open my account
New Reviewer
Lost my phone
Sent me pictures to the portal and now I will like to know how long will I have to wait til I get a response
ID
Location
Tampa, Florida
New Reviewer
Missing 1000 dollars
I deposited 4000 dollars, but it only showed 3000 dollars. I wonder where was my another 1000 dollars.
ID
Loss
$1000
Preferred solution
Full refund
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