Robinhood Reviews

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Debit card not working

So angry, my available balance has declined over and over trying to spend only a tenth of it on very much needed gasoline. This is RIDICULOUS! I can't reach anyone.

User's recommendation: Avoid depending on these funds if you use debit card function, it may leave you high and dry.

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ID
#2696888 Review #2696888 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

No number to contact for support

My Robinhood card came but can not use it. No number to call to set up card . No way to do anything with this card.
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ID
#2696730 Review #2696730 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Can't access account

I had a stroke back in September so I have lost a lot of memory so now I can't login to my account cause I can't access that email and the number to and it don't have it blurs my back up email

User's recommendation: Have a call person cause I've been trying to get into my account for almost a year now.

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ID
#2696648 Review #2696648 is a subjective opinion of poster.
Preferred solution
Into my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have some restrictions on my account, can't figure it out

I have restricted account. Neither I can trade in , nor I can put my balance back in my bank account. I need to know whats going on. Why cant I talk to someone about it?
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ID
#2696421 Review #2696421 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraud

I goggled robinhood customer service phone number and a 805317**** number came ip and the person answered the phone saying robinhood customer service so when i told them my issue they took me through steps that seemed to me that only a worker at robinhood would know abouf and 30mins later my account was wiped out. Now im trying to stop the payments on the money from my robinjood debit card but robinhood took their sweet time respondkng to me so now my money is gone

User's recommendation: Do not give anyone your account information even if they seem legit.

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ID
#2696382 Review #2696382 is a subjective opinion of poster.
Pros
  • Easy use platform
Cons
  • No phone service available
Loss
$3016
Preferred solution
Full refund
New Reviewer

Need my money back

The money I put in robinhood a couple of years ago cannot be withdrawn. They stole all my money and there is no way I can get in contact with them. I need this money now and cannot get it.

User's recommendation: Stay away.

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ID
#2696161 Review #2696161 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

Update

Lost old phone and cant update my number !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2695805 Review #2695805 is a subjective opinion of poster.
Pros
  • Easy and fun to use
Preferred solution
Access to my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I bought Aht stock for 2.25 before 3weeks now they tell me you bought for 52.50

I bought stock AHT before 3 weeks a go it was 2.25 and number of shearing 220 now when I checked my stock they told me you bought AHT 52.50 and number of shearing its 9 ?!!! Hows that work please let me know ?!!
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ID
#2695623 Review #2695623 is a subjective opinion of poster.
Loss
$1298
Preferred solution
I want to get the old price and old shearing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wondering why I had a pending transaction and the money never went back to my card

Have not seen my money go back on my card. Why is this There was a pending balance. It was unable to go to. It should have already went back on my card and for some reason it hasn't so I'm wanting to know what the deal is. This was for the insurance payment. They assurance company informed me that it did not go on there on the time that it took it off and it will not be processed the money if it is pending will automatically go back on my card.
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ID
#2695273 Review #2695273 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Cons
  • In need of my money
Loss
$120
Preferred solution
Full refund
New Reviewer

Need to speak with representatives

I need to know what I need to do to receive the proceeds from my order. I need the cash to pay bills.

User's recommendation: Stay away from Robinhood. Complete scam.

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ID
#2694962 Review #2694962 is a subjective opinion of poster.
Pros
  • No ability to talk to a live person
Cons
  • Unable to contact robinhood directly
  • Steal from you
Loss
$3082
Preferred solution
Let the company propose a solution
New Reviewer

I lost my old phone and now I'm trying to sign in with a new phone it won't let me

Im trying to sign in with the new Apple ID phone my old phone is broken and lost Im trying to sign in with a new phone number it wont let me
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ID
#2694922 Review #2694922 is a subjective opinion of poster.
Location
Portland, Maine
Preferred solution
I want to talk to please help me
New Reviewer

Change phone number

I went to deployment and my number was inactive for awhile so I had to get a new one. 401426**** is the old number and the new one is 757803****
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ID
#2694180 Review #2694180 is a subjective opinion of poster.
Pros
  • Investing in stock is great
Preferred solution
Change of number.

Support

I can't get into my account. I can't contact anyone because they are a lame company that is selfish and greedy for personal gain. I hate this company and how it gets shut down

User's recommendation: Don't sign up. There is not enough greed stock to deal with their crap.

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ID
#2693583 Review #2693583 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer

Can't reset password

I HAVE BEEN DEALING WITH THIS SAME SITUATION FOR ABOUT ONE MONTH AND STILL UNABLE TO GET INTO MY ACCOUNT. ROBINHOOD MUST BE A SCAM. NO PHONE SUPPORT AT ALL DO NOT DEAL WITH THIS COMPANY AT ALL.
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ID
#2693272 Review #2693272 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I want to stop using robinhood

I did never said anything about to take money from my bank account. I want that you stop doing that.
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ID
#2693082 Review #2693082 is a subjective opinion of poster.
Pros
  • Dogecoin
Loss
$160
Preferred solution
Full refund