Robinhood Reviews

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My account

i need my account to be lift .. i cant get in my account because i couldnt find my if now i got a new ID yall still locked me out my account

User's recommendation: now.

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ID
#2692866 Review #2692866 is a subjective opinion of poster.
New Reviewer

My account was hacked

Someone hijacked my phone. Js Robinhood account. I currently have no commputer to check my account. If they ripped of all my stock. I will be contacting local authorities ASAP I am only name on account and no other person had permission

User's recommendation: Have better security.

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ID
#2692243 Review #2692243 is a subjective opinion of poster.
Pros
  • Easy platform to navigate
Cons
  • Getting hacked
Loss
$1700
Preferred solution
Deliver product or service ordered

Having troubles getting into account

I just got a new phone today because my old one broke that has my old number that is linked to the account I have no access to seeing that code or access to my phone I need yall to contact me or something so I can have access to my account because all my money is on that account. I dont have anyway to get into my account currently
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ID
#2691582 Review #2691582 is a subjective opinion of poster.
Location
Fletcher, North Carolina

Charge to transfer stock.

I was charged an account transfer (ACAT) fee of $75 to transfer stock shares from Robinhood to another brokerage account, a "hidden fee", which, I guess, is one way Robinhood makes it's money. I contacted Robinhood, difficult at first, but I found out you have to set up a Trusted Contact, another thing you have to find out for yourself. You see, Robinhood is not on the side of the average investor, they are more like the Sheriff of Nottingham, they steal from you (in the form of ACAT fees) and give to themselves. They justify this by saying some brokerages refund the fee.

User's recommendation: Do not invest in Robinhood, choose a different brokerage, do your research.

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ID
#2691530 Review #2691530 is a subjective opinion of poster.
Location
Marquette, Michigan
New Reviewer

No answer

Purchases in my cards or allowed Purchases on my card snd I cannot reach anyone to dispute Need help with purchases made on my card No one will answer my dispute I do not think this is a good card to have if you cannot speak to someone about your money take. Off the card

User's recommendation: Do not get this cArd.

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ID
#2691346 Review #2691346 is a subjective opinion of poster.
Loss
$208
Preferred solution
Full refund

Unable to access account

Changed email and wasn't able to access account. Told to get a new account. When I get a new account hiw do I transfer funds to new account. Thank you

User's recommendation: No to difficult to get help.

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ID
#2691283 Review #2691283 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stole my money

Update by user Jul 17, 2021

I submitted my proof of ownership for the 8 TH time. No response from them. They are still keeping my money..

Original review posted by user Jul 17, 2021
They locked my account and won't unlock it. Been close to two months I have tried. I have sent everything they have asked for and then they say well the photo was a little fuzzy or some other BS excuse. I don't know who the couple are on their website are but they should be be arrested.

User's recommendation: run. They don't want to give you your money back.

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ID
#2691164 Review #2691164 is a subjective opinion of poster.
Cons
  • Will not release your acct if try to close
Loss
$2500
Preferred solution
Full refund
New Reviewer

Someone hacked my account

Someone hacked my Robinhood account and sold all my stocks and took out the cash please help me. All the money is gone give me a calll right away i need assistance
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ID
#2691070 Review #2691070 is a subjective opinion of poster.
Pros
  • Can make trades
Cons
  • Customer service is awful
Loss
$1200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Blocked account

My account has been block. I cant access my account. Can you please help me. I would like to speak with someone in Spanish, thanks.
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ID
#2690828 Review #2690828 is a subjective opinion of poster.
Cons
  • Customer care
Preferred solution
Access my information

Locked out of my account for the 3 time

They still have not emailed me back. In fact the sent email I sent is now in my sent folder but it's not the email I sent, it's someone else pissed and wanting to log in to their account, I'm close to seeking legal action.Do not use robinhood
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ID
#2690665 Review #2690665 is a subjective opinion of poster.
Location
Carrollton, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dispute

yes i do not have any communication from robinhood regarding yje 400 that is missing from my acct. and they say i spent 1900 on trades and sold 2400 worth but at the time only had 899 in my robinhood acct and they allowed chase bank to reverse 300 transfer but i didnt have chase with permission to do this , chase was blocked from robinhood. not only that but chase dont have the 300 in my acct thet robinhood says they took
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ID
#2690657 Review #2690657 is a subjective opinion of poster.
Location
Geneva, Geneva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Locked out of account

I keep trying to get into my account but have a new phone number. You guys told me I had to send a copy of my ID through the app but I can't because it keeps sending a security code to my old phone. I need to get into my account.

User's recommendation: Allow customers to call.

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ID
#2690624 Review #2690624 is a subjective opinion of poster.
Pros
  • Free trading
Cons
  • Robin hood made mistake and took money
  • Customer service sucks
Preferred solution
I need to get into my account and need all the funds that keeps getting pulled from my bank account refunded and automatic payments stopped
New Reviewer

Trying to transfer money back to my account

It wont let me do anything im trying to transfer my money back to my personal account because robi hood wont let me trade. I want my money
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ID
#2690354 Review #2690354 is a subjective opinion of poster.
Pros
  • At this point zero pros but a crapload if cons
Cons
  • No customer support phone that works
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can’t access to the Account and customer support doesn’t exist

Never thought such a big company is so negligent on customer support which is minimum expectation. Its been 4 weeks with the drama and cant access my account. Almost feel like fraudulent company with no concern for the customer problems. Id never suggest this company to anyone.

User's recommendation: Don’t go with Robinhood.

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ID
#2689606 Review #2689606 is a subjective opinion of poster.
Cons
  • Customer or product support doesnt exist
Loss
$15000
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to transfer all funds from Robinhood to my bank account

Voicemail with no options of speaking to anyone. I invested $50 two months ago and lost $10. I am not in the same situation as two months ago and I would like to pull out my funds. I have tried a few times the last week with no success. I tried making money back with no results , losing more. So I want to pull the $40.33 out and transfer to my bank account
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ID
#2689450 Review #2689450 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund