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Verified Reviewer
New Reviewer

I want to check my account

I already have a Robin Hood debit card I cannot find out what my balance is can I get in contact with support I mean no kind of help at all I already have an existing account can't get back into that I set up a whole another account is not letting me finish that this is terrible!
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ID
#3943140 Review #3943140 is a subjective opinion of poster.
Location
Columbia, South Carolina
Preferred solution
Some answers to see what's going on why can I get back into the app has my identity been stolen?

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Verified Reviewer
New Reviewer

Illegal account

This message is for your information only. I received an email message from Robinhood e-trading organization. That three transactions had been made in my Robinhood Wallet. I do not have nor do I wish to have an account. A customer service account number was included in the email. I called the number which was answered by a foreign speaking female. I did a reverse number lookup and the number appears to be from Kalei, Hawaii. The number is 1-80*-***-****. Probably a nontraceable VPN.

User's recommendation: Am not a customer.

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ID
#3940342 Review #3940342 is a subjective opinion of poster.
Location
Mullins, South Carolina
Preferred solution
This is for information only more than likely related to security breach.

Because

This site is ridiculous that you cant get customer service on a live call!!! Places that make it impossible to get a hold of a live customer service rep. Is a huge red flag!! Scammmmm
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ID
#3936876 Review #3936876 is a subjective opinion of poster.
Location
Aurora, Illinois

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Verified Reviewer
New Reviewer

Bank Linking Issues

No responses to my banking link in order for me to purchase the service I requested. When called telephonic picked up and then referred back to website then hung up on me. They have no live person to speak with to resolve my issue. Where's the customer service. I am not please with this service. @@@@
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ID
#3936187 Review #3936187 is a subjective opinion of poster.
Location
Marysville, Ohio
Cons
  • Poor customer service
Preferred solution
Apology
New Reviewer

Won't allow me to cancel

I bought a SPY option and it didnt fill so I tried to cancel but it keeps saying its unable to cancel at this time.
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ID
#3935323 Review #3935323 is a subjective opinion of poster.
Location
Belleville, Michigan

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Verified Reviewer
New Reviewer

No communication

Keep getting no one Trying to get answers as to why I cannot sell my trade option but getting nowhere when I am calling just to take machine This is very frustrating
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ID
#3935316 Review #3935316 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$540
Preferred solution
To be able to sell my call option
New Reviewer

Phone number change

Im unable to get into my robinhood account because I have a new number. I set it up and got an email the will get back to me but has been a while and still cant get in
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ID
#3933554 Review #3933554 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Preferred solution
Into my account . Didn’t lose any money.

Been trying to get help they keep hanging up on me and telling me to go to the app that is what I need help with

Ive been trying to call Ive been trying to verify my bank they keep telling me to verify the micro deposits in my account I keep doing that it does it say go through it keeps saying error and then I unlink my bank I link it back and blah blah

User's recommendation: Do not join or call for help.

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ID
#3932852 Review #3932852 is a subjective opinion of poster.
Location
Lincoln Park, Colorado
New Reviewer

Help information for getting started

Am trying to get help I got hung up on need help Verifying my account we keep trying to verifying our account and it keeps going into an error and then it does unlink our bank I have tried to call I need somebody to call me back immediately

User's recommendation: Don’t call.

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ID
#3932576 Review #3932576 is a subjective opinion of poster.
Location
Lincoln Park, Colorado
Preferred solution
To be able to get our account Verified

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Verified Reviewer
New Reviewer

My account is lock o can not log in

Couldn't log in my account.I tried to wrong pin# & it is locked now.Can you call me @***.thank you
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ID
#3932217 Review #3932217 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Log in my account

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Verified Reviewer
New Reviewer

VERY URGENT RESPONSE NEEDED. My lawyer is waiting

You guys have denied access to my account for 6 months and I am getting a lawyer involved to retrieve my funds because no one will contact me back. I need to update my phone number so the SMS to factor off of identification can work so I can get into my account. Please respond to this email immediately or call me immediately at 440-990-**** and I will confirm my identity and I need to get into my account. Thank you so much Also, do NOT close any of my positions because I do not authorize that. If I do not receive a call today (9/7/22) or if my positions are closed at any time ...my lawyer will be sending you a letter that you do not want to receive. Mike Oradini 440 990 ****

User's recommendation: Use the new technology in web3.

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ID
#3931473 Review #3931473 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I got my money back

FRAUD FRAUD FRAUD. Dont ever fall prey to this fraud company. They just want to suck your money, and after they have taken your money, they don't care. FRAUD FRAUD FRAUD, the company is a fraud company, please do not subscribe with them. The sales people will force you to subscribe and after that they literally don't care, but Jeff got me restored from lost you can reach him too for help Jeffsilbert 39 At Gma ill DOT com. Or WhatsApp him on +44 777 1. 5 3.9 32.
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ID
#3924949 Review #3924949 is a subjective opinion of poster.
Location
Owerri, Imo
New Reviewer

I got my funds recovered

Original review updated by user Sep 05, 2022
FRAUD FRAUD FRAUD. Dont ever fall prey to this fraud company. They just want to suck your money and after they have taken your money, they dont care. FRAUD FRAUD FRAUD, the company is a fraud company please do not subscribe with them. the sales people will force you to subscribe and after that they litrally dont care but jeff got me restored from my loat you can Rma him too for help Jeffsilbert 39 At gmail DOT com. Or whatsapp him on +44 777 4 * * ** 32

User's recommendation: do not trade with them.

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ID
#3924945 Review #3924945 is a subjective opinion of poster.
Location
Awka, Anambra

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Verified Reviewer
New Reviewer

Restrictions

I need my restrictions lifted. I've been trying to make contact with someone and keep getting a BOT requested a call and miss it and haven't been able to request one after that need help please so I can continue to invest through Robinhood

User's recommendation: Don't miss requested call you might not get another one just a heads up .Robinhood is a still a good route for investing.

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ID
#3923415 Review #3923415 is a subjective opinion of poster.
Location
Riverside, California
Preferred solution
Unrestrict my account please so I can continue investing

Bank transfer not authorized

I requested to talk to a live agent and I haven't heard from them. So up to now ,I can't contact no one to discuss my issues. It'll be so helpful if they'll have a contact number to talk to someone to get help.ple

User's recommendation: Please provide a live agent's number.

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ID
#3922546 Review #3922546 is a subjective opinion of poster.
Location
Palo Alto, California
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