Robinhood Reviews

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New Reviewer

Can't transfer funds to my bank

I cannot transfer funds to my bank account. They're currently holding several hundred dollars hostage, and they do not respond to emails. Their support number goes straight to voicemail.

User's recommendation: Stay away!!?

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ID
#1869238 Review #1869238 is a subjective opinion of poster.
Location
Benton, Arkansas
New Reviewer

I want to transfer account from i billionaire to Robinhood

No one pick up the phone
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ID
#1869189 Review #1869189 is a subjective opinion of poster.
Location
Aquebogue, New York

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New Reviewer

Stock was sold without authorization

Robinhood - Stock was sold without authorization
Woke up to my stocks SOLD WITHOUT PERMISSION

User's recommendation: SCAM.

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ID
#1869155 Review #1869155 is a subjective opinion of poster.
Service
Robinhood Customer Care
Pros
  • Free trades
  • Easy
  • Is easy to read
Cons
  • Not able to open my account
  • Hard to contact customer service
  • Very little customer support
Loss
$11
Preferred solution
Full refund
New Reviewer

Money taken out my account

I cancelled buying stocks with you in which you send proof of cancellation on the same day “Good for day” (opened around 10:30 and cancelled around 3:30 pm) cancelled proof given and said it was cancelled and you still took the money out of my account. Unable to reach you. Getting in touch with my lawyer if not resolved today. I have received no phone call, you are not reachable, and you don’t follow the guidelines you set. I want my whole 300.00 back especially since you cancelled and verified then still took the money out of my account

User's recommendation: Don’t use any company that takes your money and the phone number is fraudulent.

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ID
#1868820 Review #1868820 is a subjective opinion of poster.
Service
Robinhood Money Transfer
Cons
  • Fraudulent and unable to reach
Loss
$300
Preferred solution
Full refund

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New Reviewer

Day trade restrictions

Hello, i am new to robinhood. I noticed my account has a 90-day restriction because I day traded the other day. How many times a week am I allowed to day trade if i have less than $25,000? And is there anyway to remove this restriction?
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ID
#1868767 Review #1868767 is a subjective opinion of poster.
Pros
  • Easy interface
Preferred solution
Remove restriction
New Reviewer

Money transfer error

Not able to transfer money to my account choose ch no clue,
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ID
#1868307 Review #1868307 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Unlock trade restrictions

It's been well over 90 days of restriction and I've paid my reversal fee and my account is still restricted
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ID
#1867916 Review #1867916 is a subjective opinion of poster.
Location
East Saint Louis, Illinois
New Reviewer

Transfer problem

Why my own funds are unavailable to transfer back to my account
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ID
#1867580 Review #1867580 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Robinhood Money Transfer
Cons
  • Cannot transfer my own funds
Loss
$100
Preferred solution
Full refund

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New Reviewer

Cash account questions

How do I start up a cash account so that I can daytrade on the app?
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ID
#1867440 Review #1867440 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • It a easy and passive way to make extra cash
Cons
  • Zero customer service
  • Hard to contact customer service
Preferred solution
Cash account information

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New Reviewer

Margin issue

5 different stocks were sold at limits places this weekend. Thats fine. I was using 1,100 margin in my portfolio. Now after selling those stocks I had $400 cash available and $2,000 margin available as buying power. Why did my cash get converted to margin?? I should at most had 1,100 margin available and the rest cash. This is not right.
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ID
#1867302 Review #1867302 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Free trades
Cons
  • Value of buying buying power
  • Margin adjustments
  • Limit sells
Preferred solution
Let the company propose a solution
New Reviewer

Bad customer service

Customer service doesnt function on this app Not good for the business If your willing to figure everything out in you own good and hope nothing goes wrong . If you do run to some problem in order to get in touch with them its unable. So if your money gets lost its on you.

User's recommendation: Stay away your on your own no help here.

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ID
#1867252 Review #1867252 is a subjective opinion of poster.
Location
Englewood, New Jersey
Preferred solution
Customer service just not good

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New Reviewer

Several Limit Orders sold at Market price!

On more than one occasion, I have entered a limit order to sell for significantly more than the current price only to have the stock sell immediately! YOU CANNOT get anyone on the phone but instead get a canned response the next day. I am now very careful about how I use Robinhood.

User's recommendation: Be very careful. I now sell ONE share of the stock to ensure that the system is working and then I enter a second order.

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ID
#1867196 Review #1867196 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Free commission
  • Ease of use
  • Easy interface
Cons
  • Crashes during critical market
  • Very bad customer service
  • Hard to contact customer service
Loss
$789
Preferred solution
Let the company propose a solution
New Reviewer

Account issue

It answered no one is able to take your call and hung up .
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ID
#1867026 Review #1867026 is a subjective opinion of poster.
Location
Poughkeepsie, New York

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Verified Reviewer
New Reviewer

*** poor customer service

My app has been locked up for 4 days now (4-13). The customer service line hangs up on me and I have yet to receive a reply via email.

User's recommendation: Invest elsewhere.

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ID
#1866953 Review #1866953 is a subjective opinion of poster.
Service
Robinhood Customer Care
Pros
  • Free
Cons
  • Got cheated
  • Zero customer service
  • Customer service sucks
Loss
$1
Preferred solution
Apology
New Reviewer

Bank linking

Phone number says nobody is available and automatically hangs up
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ID
#1866755 Review #1866755 is a subjective opinion of poster.
Location
Los Angeles, California