Robinhood Reviews

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New Reviewer

Unprofessional service

I've been account holder for Robinhood for for 5 months now I've invested a small amount of $1,500 into this account. My point of all this is to tell you to do your homework before investing with Robinhood. All though the app is OK. The customer service horrible. Their business model is design to make it impossible to speak to a person. After I made a complaint to my bank about Robinhood taking money sent form my bank than charge me fees and claimed the fund was not received(even after providing a bank statement) Robinhood lock my account. Preventing me from transfering and closing my account. Like a mob like mentality forcing me to stay with the company even though my multiple emails expressing I desire to leave. Go to Webull, better service more tools and real phone number to call if you have issues. You'll thank yourself later. Avoid Robinhood. There was already one class lawsuit place against Robinhood for preventing users to trade. Just Google it. Avoid Robinhood.

User's recommendation: I would stay away. Too many technical issues, incorrect billing and horrible customer service.

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ID
#1856606 Review #1856606 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Able to trade
Cons
  • Customer service or lack of none
Loss
$4500
Preferred solution
Unlock my account so I can close and transfer out.

Stock didn't go through

Tried calling the customer service several times and every time it went straight to voicemail...

User's recommendation: If you need help with something that the computer can’t answer, you’re screwed...

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ID
#1856109 Review #1856109 is a subjective opinion of poster.
Location
Metairie, Louisiana
Service
Robinhood Customer Care
New Reviewer

Options trading

I have no option to sell my options that I buy contracts from. It says its confirmed for my order but never actually says it was fulfilled and I dont have options to sells them only cancel the order.
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ID
#1856099 Review #1856099 is a subjective opinion of poster.
Location
Austin, Texas
Preferred solution
Help me fix the problem
New Reviewer

My options in Apple and Tesla sold without me selling them

My Tesla May 15 200 put expired today on April 6 without me selling it and my Apple 4/9 232.5 put sold on its own today... I did not sell it it just sold on its own. I am very upset both contracts still had value
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ID
#1856097 Review #1856097 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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New Reviewer

Missing some of the money I deposited

I transferred over $1000 into my Robinhood account. The money was withdrawn from my bank account and only a portion made it to my Robinhood account. The portion that is in my Robinhood account, they will not allow me to transfer back into my bank account. The remaining money is missing. I have filed a claim with my bank. I have contacted Robinhood several times and they have been extremely unhelpful, say the least.

User's recommendation: Use an app that has actual people you can call (not exchange emails with) when there’s an issue!!!

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ID
#1856043 Review #1856043 is a subjective opinion of poster.
Service
Robinhood Money Transfer
Pros
  • It a easy and passive way to make extra cash
  • Easy
Cons
  • Customer service nonexistent
  • Cannot get ahold of a service rep
  • Very bad customer service
Loss
$1000
Preferred solution
a phone call to discuss this issue is a great start!

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New Reviewer

Funds have not shown up to my acct

My funds havent shown up and nobody will answer my call and Im pissed.
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ID
#1856040 Review #1856040 is a subjective opinion of poster.
Location
Yukon, Oklahoma
Product
Robinhood Account
New Reviewer

Didn't receive referral stock

It said no one could take my call and hung up with no rings very very aggravating
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ID
#1855964 Review #1855964 is a subjective opinion of poster.
Service
Robinhood Referral Program
Preferred solution
Deliver product or service ordered

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New Reviewer

Withdrawable cash disabled

I have +$200 in my withdrawal cash that Robin hood isn't allowing me to transfer into my bank account.
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1 comment
#1846411

Perhaps they have done an about-face: now they take from the poor and give to the rich?

ID
#1853741 Review #1853741 is a subjective opinion of poster.
Pros
  • Is easy to read
  • Simple use
Loss
$200
Preferred solution
Allow my account to be able to transfer my cash funds back into my bank account
New Reviewer

Stock no longer active

What does it mean: Direxion daily natural gas no longer active on Robinhood? I have a few shares
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ID
#1853461 Review #1853461 is a subjective opinion of poster.
Location
Austin, Texas
New Reviewer

Can't get on to my account

I don’t know why I’m thinking because I tried to make the same account two time
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ID
#1852527 Review #1852527 is a subjective opinion of poster.
Product
Robinhood Account

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Verified Reviewer
New Reviewer

Shares I did not receive

Robinhood - Shares I did not receive
Robinhood - Shares I did not receive
Sprint stock stock that I bought it was not done right I did not receive my stock we have *** and I made less money than I spent if that is not right

User's recommendation: Sprint stock stock that I bought it was not done right I did not receive my stock we have *** and I made less money than I spent if that is not right.

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ID
#1852273 Review #1852273 is a subjective opinion of poster.
Loss
$300
Preferred solution
I had 10 shares of Sprint and you only gave me one sheriff T-Mobile I did not make money on that when the stock photos you’re supposed to make money not lose money I need it fixed where I’ll be happy with it I’m very unhappy right now
New Reviewer

Account value glitched says I lost 140

It says for the day I made 56 dollars but I didnt my account value yesterday kept switching from 490 to 344 and then it just switched to 344 but when I added up all the equity from all the shares I have it was 490 but now its all screwed up. Please help.
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ID
#1851659 Review #1851659 is a subjective opinion of poster.
Product
Robinhood Account
Loss
$140
Preferred solution
To get my other total value back
New Reviewer

Omg what is wrong with ya’ll!

Can't get on Acct for 2 weeks now tried everything several agent emails why can't someone call me! Omg!
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ID
#1851372 Review #1851372 is a subjective opinion of poster.
Service
Robinhood Customer Care
Pros
  • It a easy and passive way to make extra cash
  • Easy trading and buying
Cons
  • Crashes during volatile market
  • No personal customer service
  • Customer service
Preferred solution
Call me! 850 730 1514
New Reviewer

Deposit reversal

Robinhood - Deposit reversal
There was a reversal of funds in my account. The message said but theres a problem with my bank account, but when I call my bank they are not aware of any issues. Please advise
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ID
#1851342 Review #1851342 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Resolve transfer of funds issue - There’s nothing wrong with my bank account
New Reviewer

Stock is delisted

Uwt is out of business and my money disappeared. Will they pay me

User's recommendation: Read.

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ID
#1851284 Review #1851284 is a subjective opinion of poster.
Location
Newark, California
Loss
$7100
Preferred solution
Answer question