Anonymous
map-marker Houston, Texas

Money is in not in my account

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No customer service to talk to
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User's recommendation: Customers service should be available

Ermil K

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Verified Reviewer

I didnโ€™t get verification code

I bought a new iPhone When I log in I dont receive verification code
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Cassidy V

Half of account gone, all my shares gone

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Still no resolving on this issue, got a new phone, essentially Robin hood made me sign-up again with the same email I've been using for a year. All my trades are gone.
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Loss:
$68
Cons:
  • Will not get back with you

Preferred solution: Full refund

User's recommendation: Donโ€™t use Robinhood

Treni T

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Verified Reviewer

Join class lawsuit

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got locked out of call sell and had money withdrawn from my account
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Loss:
$700

Preferred solution: Full refund

User's recommendation: Don't trust robinhood

1 comment
Kristina f Nnv

I will join your lawsuit if you are suing them.

Ramsey Sxj
map-marker Minneapolis, Minnesota

Can't transfer funds to my bAnk

Didn't pick up the phone LOL
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Belgarde J

Not getting excepted

Ive put my bank account on Robinhood so I can starts buying stocks but it wont except me, I even put my wife account but it still not excepting it. I need more help and can you give me a call soon as possible. My number 710)339****
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Preferred solution: Not connected

User's recommendation: Yes please

Teneka Jcb
map-marker Riverside, California

A phone call regarding a stock

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This was so dumb... so annoying... this is not a customer service help phone number. It sends you to the app if you need help.
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User's recommendation: Donโ€™t bother

Kingstin Zjk

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Verified Reviewer
| map-marker Milpitas, California

Momey not showing in my account after deposit confirmed by robinhood

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Customer service finally helped me. They too the time out to investigate my claim and helped me make sense of it. So in all actuality this issue I was having was a misunderstanding on my part. I appreciated the way they helped me. It was very nerve wrecking not being able to get anyone on the phone. Having a little patience and working with the customer service seemed to work out just fine. I now have more trust in Robinhood and will continue using the app.
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User's recommendation: My recommendation to other customers is to pay close attention to the instant deposits. It can be confusing sometimes and it is a very critical part of their business that needs to be understood.

Joshua P Bmh

Major glitch

Robinhood - Major glitch
Portfolio Glitching go 704 and 932 on and off. And my options are popping up and disappearing
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Preferred solution: Stop glitch

Anonymous
map-marker Topeka, Kansas

Money missing and being held hostage

Robinhood asked for documentation concerning my bank account ID and social security over a month ago told me they will get back with me in the 24 hours to no avail I haven't been restricted from my account doing holiday months for transactions that didn't have my approval they took half of my money from a stock that I sold and are keeping the other half hostage they send me emails saying they will get back with me but then 24 hours and it's been months
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William S Hyt

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Verified Reviewer

Wrong email address can not open my app

The email address that is on my account is incorrect. My app used to open with face recognition. Now it is asking for a password which I dont remember putting in. Cant send a password to the email account because the email account is incorrect email account should be wasdss@***.net. . It looks like the app has my email address as wasfss@***.net that is incorrect. Tried calling your help phone number got a voice message did not get a live person did not fix my account my phone number is 609-385-****. Please respond to this situation thank you
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Loss:
$50

Preferred solution: Let the company propose a solution

Thomas S Xqn

I didnโ€™t speak to anyone. Some lady spoke 5 sec thenhung up. How could my matter beresolved

Robinhood - I didnโ€™t speak to anyone. Some lady spoke 5 sec thenhung up. How could my matter...
I cannot log into my Robinhoood account. . I lost my other iphone Wednesday night. My name is Thomas Scott. Im not paying you to find my account that I have overr$30,000 in
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Preferred solution: Find my account idk

User's recommendation: Find my account please

Anonymous
map-marker Roselle, Illinois

I have difficulty in downloading and installing application

I tried to download and install the application from Apple store but failed because the icon was displaying on the side of my iPhone and it disappeared when I clicked it.
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Jeffrey C Kjn

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Verified Reviewer

Robinhood Fund Fees

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Robinhood Fund Fees
I bought some stocks a week or two ago and they all hit my account at the same time, instead of in chronological order, causing Robinhood to pull out 3 separate Insufficient Fund transactions, $30/each. Can you waive those fees? I had enough in my bank account for the stocks but the fees made me go in the red and probably triggered the other transactions to flag as insufficient funds. Please let me know what can be done about this. Thank you for your time, Jeffrey Corona
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Loss:
$90
Pros:
  • Layout
Cons:
  • Fees and transactions

Preferred solution: Price reduction

User's recommendation: wait till the transaction is pulled out of your account before buying another one since the system lags

Sanno P Pli

My money Is not deposited to my bank

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Robinhood - My money Is not deposited to my bank
I sold my 1share of Netflix on July 9 with $508.7. The money was not deposited to my bank account. If you could please help me I will be grateful because I want my money back. Please.
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Loss:
$509
Pros:
  • Easy to access
Cons:
  • No customer service

Preferred solution: Full refund

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