Brandon D Vcb

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Verified Reviewer

Restriction on withdrawing my money

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Robinhood - Restriction on withdrawing my money
Robinhood - Restriction on withdrawing my money - Image 2
Robinhood - Restriction on withdrawing my money - Image 3
So basically they said that I borrowed money from them about $12,000 and when I asked him to show proof that I spent that money they then turned around and said that I spent $999.95 in an order for me to get my money that I need to make that deposit first and then my account will be released and then I can withdraw my money and close my account they said it would happen June 16 and here we are way past June 16 and Im still not able to access my money at first they were kind of responding but once they looked into my account Ive been getting nothing but some COVID-19 bull
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Loss:
$4900
Cons:
  • Customer service
  • Lack of customer service
  • Customer service nonexistent

Preferred solution: Full refund

Anonymous
map-marker Port Saint Lucie, Florida

The email is links to my account

Yes still have an issue
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Jose C Mds

Vsvsvs

My account is under review
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Preferred solution: Account under review

Rory K Ape

I cant access my account i entered my password and it wont sms my damn message

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I entered the password username but it wont send me a damn text w a confirmation number
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Pros:
  • Easy to get into trading

Preferred solution: Let the company propose a solution

Anonymous
map-marker Waterloo, Iowa

Bank Deposit

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Robinhood - Bank Deposit
Robinhood - Bank Deposit - Image 2
Robinhood - Bank Deposit - Image 3
I had a deposit of $630 get reversed because my bank declined the transaction. Before that had happened, I had previously put in another withdrawal of $1,500. I called my Wells Fargo bank to make sure they would not decline any further transactions to robinhood as I was the person pulling the funds. When I got the notification that my $630 had gotten declined, I thought Robinhood automatically canceled my $1,500 I had pending. So I put in a new request for $1,500 as I had $2,000 in my Wells Fargo account. When I found out that it was a second $1,500 and the first one didnt get canceled, I emailed Robinhood asking to cancel one of the transactions because it was going to decline one. It did indeed decline one of them; however, the other one did go through. Now that I have my account up to balance and 900+ ready to invest, I am restricted from making any purchases. Can you help me get unrestricted? Everyone is telling me I need to deposit $2000+ in order to in restrict my account. I do not have that much money in my account to deposit. I attached pictures showing my deposits, balance, and restrictions.
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Jon S Hju

Forgot pin

Its asking for a pin on my app. I never received one.
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Preferred solution: Asking for a pin number. I do not have one

Katrina G Tfy

Wanted resolution befor lawyer

I asked for a record of all buying power available in October, I requested a record of all deposits for October - one of my deposits never gave me the buying power to use the funds so I waited until the cleared bank and robinhood. The problem is the money for that one transaction never cleared at any point it came out of my bank account but NEVeR reflected in robinhood buying power or instant deposit never - robinhood got the money but never put it in my account! Ive sent 40 emails regarding this matter and robinhood refuses to send proof the money went in there I am frustrated you cannot see the information I need on your app!!! At this point I want legal department contact information because you refuse to investigate my issue as if I dont matter. Please give me the money back or the legal department information today right now . Ive contacted the BBB and plan to go to a few investigate channels about the matter I know other people that had this happen they want to take part in this as well.you took the money from my bank but never out in my account this is not ok and you will not get away with this, provide me the information I need to contact legal department
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Loss:
$1600

Preferred solution: Deposit the money in my robinhood account you took from my bank. This isnโ€™t right not in instant cash or buying power at no point !!!

User's recommendation: Donโ€™t use Robin Hood I will go on Instagram and social media outing them

Richard P Ccn

You keep unlinking my bank account

I put in all my information and @ the end I keep getting error Account is null.
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Preferred solution: Let the company propose a solution

Tonia H Dmc

Blocked money transfer

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No one answers the phone or emails at Robinhood. I am pissed. Now I want to close this account permanently
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Pros:
  • Easy to navigate
Cons:
  • I cannot invest my money or transfer my money
  • There support system is not helpful
  • Can not withdraw my funds

Preferred solution: Transfer my money as I have tried

User's recommendation: Do not start an account with Robinhood

Alah M

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Verified Reviewer

Credit put $385 never paid to me

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I asked robinhood many times to fix my balance concerning my put credit of $385 and they keep telling me they did but of course I never recieved it. They are thieves beware!!!!
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Loss:
$385
Pros:
  • Easy to use
Cons:
  • No customer service phone number

Preferred solution: Full refund

User's recommendation: Beware of robinhood!!!

Samira Bnm
map-marker Brockton, Massachusetts

I can't link my bank account

I am trying to link my bank account to add funds and when i put in all my bank info it tells me theres an error and i cant add funds. wondering if someone can help me out.
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Ryan R Kmi

Transfer money

I mistakenly made a deposit instead of the withdraw intended. Need help with the remedy to this situation.
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Gary F Eru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your apps broke

Just put my money in my bank you dont want to fix this its gone to long
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User's recommendation: Coinbase

Shannon J Aig

I can't get in my account

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I have changed my phone number and can't get the confirmation number sent to my email. So can you make that change for me please.
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Pros:
  • Easy to use
  • Free commission
  • Commission free

Preferred solution: Let the company propose a solution

User's recommendation: I plant to share the opportunity to others.

Kavi Eyd
map-marker Houston, Texas

Wont let me link my bank account

It won't accept my account number and I checked with my bank and my account number is right.
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