Chimere Mab
map-marker Miami, Florida

I can't buy stocks

I want to purchase stock options and stocks but I'm not allow to
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Selvam G Ygb
map-marker Thornton, Colorado

Login issue

Im trying to login to a new device but Im not getting verification code to my number to proceed.
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Preferred solution: Login issue

Anonymous
map-marker Knoxville, Tennessee

Ripped off by scammers

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I had $1500 scammed out of my account to something called Revolut. I saw that $1500 was in a pending transfer mode. I called (there is no way to talk to anybody) I sent emails. CA is 3 hours behind TN. They had plenty of time to read my emails and stop this transfer. Ive sent 31 emails, Ive received 2 human responses, 29 automated emails. So here I sit with Robinhood doing nothing. Not a phone call....not a damn thing from them. According to Bloomberg, theres been 4 others who lost their Robinhood money, all recently.
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User's recommendation: Find a brokerage with a working phone number

1 comment
Kristina f Nnv

same exact thing happened to me.

Kyung-IL S

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Verified Reviewer

Debit card transaction

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Robinhood - Debit card transaction
Robinhood - Debit card transaction - Image 2
My Robinhood debit card was hacked! I have never used my debit card at all since I got it. However, someone took $307.75 (Dmarket.com) and $205.19 (Dmarket.com) on 6/01/20. Also, someone took $75 (Ibero Property Management West Palm) and $75 (Ibero Property Management West Palm) on 5/30/20. For this reason, I emailed Robinhood support on 6/2/20, but I haven't had any email from Robinhood support!!!
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Loss:
$663
Pros:
  • Its easy
Cons:
  • Customer service sucks
  • System is messed up sometimes

Preferred solution: Full refund

Anonymous
map-marker Ridgewood, New York

My account

Robinhood - My account
I don't know how to send to you guys my id. I need me account open.
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Qing L Ojx

I am not able to login my account

Password forgotten , please help me to login in
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Loss:
$1000

Preferred solution: Login in my account

Ralph A Wfh
map-marker Jackson, Mississippi

Took 9,000 from my bank account but it was not put in thus fund

They hung up without addressing the issue
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Loss:
$8000

Preferred solution: Full refund

User's recommendation: Donโ€™t use Robinhood

Ngoc T Pcx

Update phone number

I have updated my new email with Robinhood which I dont have access to anymore . I also dont have access to the number on file which is linked to the email. Please help update these information . Thank you
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Preferred solution: Try to update information

Anonymous
map-marker Buford, Georgia

My option was worth 170 dollars and sold for 0??

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I emailed them, they told me it's my fault and nothing can be done.
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User's recommendation: Hang yourself before downloading RH it's quicker.

Anonymous
map-marker Marquette, Michigan

No Customer Service Phone Number To call

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You can eventually find a phone number for Robinhood, but as soon as you call it, it hangs up on you. I like to have the feeling that I can call someone and speak to them on the phone. I will be closing my account with them.
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User's recommendation: DO NOT USE THEM

Khien H

Transfer funds out

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I tried to transfer fund to TD Ameritrade but they said Robinhood is holding my funds not releasing it. Please advise to why. Thank you.
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Loss:
$2500

Preferred solution: Full refund

jerry t Hnq

I am not able to log into my account because i changed my phone number

When i log into my account i apparently get sent a security pin to complete the login process but I am not able to log into my account because my phone number has changed and I am not receiving the pin
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Preferred solution: fix my login process

Glennie Ekb

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Verified Reviewer
| map-marker Cicero, New York

Unauthorized charge to my account

Sudden sale of my largest holding and other transactions
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Maribell Knb

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Verified Reviewer
| map-marker Lorain, Ohio

Trash

The *** takes for ever and no response
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Alan M Ump

Not working

Recording no live person need live contact
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Preferred solution: Need to give robinhood a new text number for someone

User's recommendation: Study do homework Look at everything

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