Unclaimed
Robinhood
Reviews and Complaints
20.8M
CLAIMED LOSSES
12.3K
TOTAL REVIEWS
380K
PAGE VIEWS
53
ISSUES RESOLVED
Robinhood Reviews
New Reviewer
Not able to sell my Walgreens put
Robin hood is not allowing me to sell my put although the price drop
ID
Location
Miami, Florida
New Reviewer
Cancel pending order
I cannot cancel an order I placed to buy something currently.. you don't answer your phone and give no other options to cancel something that has not gone through.
User's recommendation: Find another stockbroker app.
ID
Location
Houston, Texas
Wont let me trade my option. Option is dropping value for last 3 hours steadily. Robinhood won’t let me sell it.
*** Robinhood. I am going with fidelity. I understand the value of a stable platform now.
User's recommendation: Stay away from this app at all costs.
ID
Location
Findlay, Ohio
New Reviewer
Help on buying power
Call didn't go through. When it did, automated recording stated no one is available right now. Seriously?
User's recommendation: Plan in advance in the event you might need customer service.
ID
Location
Milwaukee, Wisconsin
Loss
$400
Preferred solution
Reinstate buying power.
New Reviewer
Cant sell my positon and im losing money.
No one contacted me and their customer service number does not work stay away from robinhood
User's recommendation: Anywhere but here.
ID
Cons
- Connection sucks
- Got cheated
- No personal customer service
Loss
$25
Preferred solution
Full refund
Bcuz its *** up
Trouble and you cant talk to any one to do *** about it
ID
Location
Little Rock, Arkansas
New Reviewer
To retrieve my account
I am trying to retrieve my funded account my name is Andrew siddo
User's recommendation: Do not sign up for company that does not have a real customer service.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI want my *** money available
Yall took my *** money out my account and now I cant get back immediately... yall *** are getting sued
User's recommendation: Don’t *** wit Robinhood.
ID
Loss
$31
Preferred solution
Full refund
New Reviewer
App not working
I certainly hope robinhood will compensate all their users for their failure to operate their app properly during a period of time which offered substantial gains or losses. In my opinion its totally unacceptable to deny people to their financial accounts in a time of urgency where every second is crucial. Pathetic!!! Seems like a scam. I would bet the app will work, until the next time I need to use the app during a crucial period of time. Compensation is expected but from me... But I'm kinda doubting that'll ever *** happen. Get your *** together u dumb *** and stop playing with peoples money u *** *** clowns.
User's recommendation: Dont use robinhood ever.
ID
Product
Robinhood Mobile Application
Cons
- Got cheated
- Horrible customer service and overal maintence of app
Loss
$5000
Preferred solution
Let the company propose a solution
New Reviewer
Very unprofessional ? 3days of lock out of account? Losing thousands of dollars!
Your going to be reported for Possible fraud I have pictures? Very bad Business practices!
ID
Product
Robinhood Account
Loss
$52000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCLOSE YOUR ACCOUNT WITH THEM ASAP
Robinhood has to pay the penalty for the losses it has caused all of us during this time. The website is not working for 2 days now. I can't even access my portfolio nor i can withdrawal my money that it says its available for withdrawal. They put a restriction on my account for trading for no damn good reason and i have above $70,000 in the account stock with them. I need a lawyer 
And they do not respond to emails in timely manner.
And they do not respond to emails in timely manner.
2 comments
ID
Product
Robinhood Account
Pros
- Very hard big drama
- Free commission
- System down
Cons
- Got cheated
- Loose all my money
- Connection sucks
Loss
$4000
Preferred solution
Let the company propose a solution
New Reviewer
I can’t find my fund
When I open my account today. Nothing it’s on there! No fund or my stock!
ID
Product
Robinhood Account
Pros
- Is easy to read
- Free
Cons
- Connection sucks
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDon't use Robinhood unless you want to lose your money. I still cannot trade!!!
I still cannot access my portfolio or trade. After yesterday I just want to sell my stock and cancel my account. I only have a couple hundred dollars, however, Robinhood continues to claim my portfolio is unavailable. They sent me this email around 3am Robinhood is currently back online Hi #$$#$ Were reaching out to let you know that Robinhood is currently back up and running. We want to assure you that your funds are safe and personal information was not affected. When it comes to your money, issues like this are not acceptable. We realize we let you down, and our team is committed to improving your experience. Please reach out to us here if you were affected by this outage so we can work with you directly to address your concerns. It may take us longer than usual to respond, but well get back to you as soon as we can. Thank you for being a Robinhood customerwe appreciate your patience today and will work hard to continue earning your trust. To help answer some questions you may have, weve added FAQs below. You can expect a more detailed follow-up from our team later this week.
ID
Product
Robinhood Account
Pros
- Free commission
Cons
- Got cheated
- Difficult to navigate and cannot close account
- No service
Loss
$50
Preferred solution
I want to be able to trade as you said the app is operational at 3am.
New Reviewer
Glitch in the system today
I had tried to please multi times my option contracts today it was placed but it was never executed at this time I will not accept nothing short of the maximum amount that my AutoZone (AZO) shouldve been executed for the amount of $19.50 Please execute this for that amount and remove it from my open position I understand you had issues today but I shouldnt be penalized for your glitch looking forward for somebody contact me 909-644-**** I do not want to escalate this to a legal matter thanks for understanding
ID
Product
Robinhood Account
Pros
- System down
Cons
- Price gouging
Loss
$1950
Preferred solution
Full refund
New Reviewer
Poor customer bade app ridled with glitches
I tens of thousands invested with the could not sel or buy on a very volatile day the whole day very frustrating
ID
Product
Robinhood Mobile Application
Cons
- Connection sucks
Loss
$4000
Preferred solution
Compensate for my losses
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Robinhood
The problems at Robinhood continue. There are a couple of sites/forums that are discussing the current mess. Do a search for them, but the bottom line is that you might want to transfer to a better-equipped and reliable company for what you are doing---when and if you can.
They have disabled fund withdrawal option, so you can not transfer your money out of robinhood