Anonymous
map-marker Kearny, New Jersey

Update phone number on account

I can't login my robinhood account be I can't receive the code to update my new phone number may you please help me
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William H Zsw
map-marker Lumberton, Texas

Canโ€™t get anyone to talk to. Donโ€™t waste your time or money. There are a lot better apps to choose from.

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Ive moved and changed my phone number. Now all my money is gone due to terrible customer service and no real way to get back into my account. What a joke
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Loss:
$450

Preferred solution: Let the company propose a solution

NICK S Ole

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Verified Reviewer

Nobody has help me to access my account afterit got hacked!

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Robinhood - Nobody has help me to access my account afterit got hacked!
Robinhood - Nobody has help me to access my account afterit got hacked! - Image 2
Nobody has helped me to access my account after somebody cashed my shares since December 23, 2021, which the 3 shares got sold without my consent happened December 14, 2021.
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Loss:
$463
Pros:
  • Easy to trade
  • Easy to use platform
Cons:
  • Unable to withdraw money
  • Lack of communication customer service and security protection
  • Would not let me withdrawal my money into my bank account

Preferred solution: Full refund

User's recommendation: Cash your shares rightaway because the Robinhood company cannot protect your hard-earned money invested to them!!

Joseph V Eed

Canโ€™t login

Cant login. No way to get phone service. Dont use this company or any company without live phone support.
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Pros:
  • Easy
  • Easy to work on
Cons:
  • No customer service

Preferred solution: Access my account and talk to live representative

User's recommendation: Donโ€™t use this company

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Diamond Bar, California

Can't upload id

Robinhood - Can't upload id
I fill the application to open an account there is requirement up load back of the ID photo I can't up load I need help
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User's recommendation: Keep in file

Lovelie J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Can't get into account

Im not able to login to my account , please I need to manage my money and I cant my email is lovelie.jourdan001@***.net
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Preferred solution: To get into my account

Michelle F Vga
map-marker Overgaard, Arizona

Canโ€™t get into my account because of a new phone number.

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Cant get into account because have a new phone number and I have zero access to account or information pertaining to it now . I have a new phone number. The verification process refuses to identify me . Sorry if I am now Fatter and Older and have sagging skin compared to 8 years ago when took a ID photo ! Its life it happens we age !.
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Loss:
$40

Preferred solution: Full refund

User's recommendation: They are thieves donโ€™t do it !

Bhim S Zzs
map-marker Saint Paul, Minnesota

651398****

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Please contact me this is emergency call please contact me my phone number is 651387**** Very important if you have time please contact me know Ill let you long time
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Preferred solution: Full refund

User's recommendation: Call

APRIl H Zgc

To activate my card

I'm tryin to change my banks n I also Ned to activate my card b see wats goin on wit my account n I to get my account together
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Pros:
  • Easy try navigate their app

Preferred solution: Let the company propose a solution

Michael D Hgh
map-marker Phoenix, Arizona

Lost my account information

Robinhood - Lost my account information
I got a new phone number and a new email address so I can't access my old account so please help me out I don't know how to do this and I would like to get my account to get into my Bitcoin account thank you
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Claude J Kio
map-marker Miami, Florida

I have an account with Robinhood under a different email and I don't remember the password for it

I have an account with Robinhood under the name of Claude Jims and the email address is Claude_James 25 @***.com I lost all my contacts on my phone and I didnt hide the Robinhood password it was on the phone so I didnt remember it I had to create a new email from since then Im trying to get to my account reestablished and I can I get help from nobody at all from Robinhood my phone number is 407-738-**** my new email address is Cloud_James 123@***.com its been a couple months Ive been trying to help and I cannot get help from nobody at all
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Preferred solution: Let the company propose a solution

Bernard M Esg

Cant log into account

Cannot get ahold of robinhood. *** bs. Why have your money there in crypto when you cannot contact them when locked out of your account. Can't contact anybody no matter how hard I try
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Loss:
$100000

Preferred solution: Contact me

User's recommendation: Don't put money there

Jimmy K Taq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Amount of share I have on apple

How many shares I have on Apple now? while back I have brought a share of Apple stock after I sold some of my Doge coin earning. Right?
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Anonymous
map-marker New Orleans, Louisiana

Customer service is impossible to reach

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I wanted to simply ask a question. My information was redirected to some computer expert website that I didnt want.
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User's recommendation: Need a person to talk to on a phone

Anonymous
map-marker Riverside, California

I can login to my account I need talk with custom service my #is 951-751-****

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Have not been able to reset my password for months now. Impossible to speak to a live rep. This is the worst experience Ive ever head with any institution handling my money. I will be working with a lawyer soon.
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User's recommendation: Stop robbing your customers

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