Unclaimed
Robinhood
Reviews and Complaints
21.4M
CLAIMED LOSSES
13K
TOTAL REVIEWS
410K
PAGE VIEWS
63
ISSUES RESOLVED
Robinhood Net Promoter Score (NPS)
-66
low
NPS
-100
100
- 16% Promoters
- 2% Passives
- 82% Detractors
Robinhood's estimated NPS of -66 considered to be low. 16% of users would likely recommend Robinhood to a friend or colleague.
Customer Satisfaction
Robinhood Reviews
New Reviewer
I have not recived the money that was deducted from my bank
On june 4rth the amout of $481 was deducted from my account. It never came to robinhood app. On june 5th abothet $481 was deducted but it never came as well. Just wana know updates on my amounts.
ID
Pros
- It a easy and passive way to make extra cash
Cons
- No contact number
Preferred solution
Full refund
New Reviewer
I need my money out of my account!!!
I need to pull my money out
ID
Preferred solution
Full refund
I lost all my money in my account when I want to buy some stock !
When I registered the first time I wrote my email wrong . I tried to login and I forgot my password so when I tried to reset I recognized that I wrote my email wrong . When I registered again I thought that my account will be ok with my information but when I registered again nothing in my account. I want to buy some stock but no money in my account I want my money back and to buy so stock pls.
ID
Location
Indianapolis, Indiana
New Reviewer
Transfer from a different brokerage
Recorded message doesn't solve an issue when I'm calling to speak to a live person
ID
Preferred solution
Informative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMargin issue
5 different stocks were sold at limits places this weekend. Thats fine. I was using 1,100 margin in my portfolio. Now after selling those stocks I had $400 cash available and $2,000 margin available as buying power. Why did my cash get converted to margin?? I should at most had 1,100 margin available and the rest cash. This is not right.
ID
Pros
- Free trades
Cons
- Value of buying buying power
- Margin adjustments
- Limit sells
Preferred solution
Let the company propose a solution
New Reviewer
Account blocked
Hi my account has been restricted and I would like to get this resolved before market open Monday morning as I was planning on making a lot of this date and now I am stuck
ID
Preferred solution
My account is restricted I need it to be unrestricted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan't reset password
No one answers phone and passwords reset do not work. My 6 time calling
ID
Preferred solution
Need help reset password
New Reviewer
Robin Hood’s taking out my money from my bank account without my permission
Pulled my money out of Robinhood Account got it today on 5/4/20 Then for some reason out of nowhere it pulled the money back out of my account without my permission which I need my money for my rent and my bills today and I need somebody to contact me so I can fix this and get my money back to me
ID
Loss
$3500
Preferred solution
Full refund
New Reviewer
Account resetting
I had called and no one was able to help me or direct me elsewhere.
ID
Preferred solution
reset account
New Reviewer
Help with registration
This is my 4th complaint but yall wont take my social security, if theres a reason for that Id be fine with it but I havent been given any reasoning for why it wont be accepted, Ive tried for 2 months
User's recommendation: Nothing.
ID
New Reviewer
Computer isnt anwering my question
How do I transfer money from my stock to my bank account?
ID
Preferred solution
Somebody answer my question.
New Reviewer
Problem with account
All by stock and account balance despaired. I can't see.
User's recommendation: We cant reach out to customers service.
ID
Location
Hamilton, Ohio
New Reviewer