Unclaimed
Robinhood
Reviews and Complaints
19.8M
CLAIMED LOSSES
11.4K
TOTAL REVIEWS
350K
PAGE VIEWS
50
ISSUES RESOLVED
Robinhood Reviews
New Reviewer
Hiw di I get to talk with a real agent.
Is there a live customer representative to talk to. It is not easy to reach a live person. I do not fee secure communicating strictly via the app.
User's recommendation: Make the system more user friendly.
ID
Location
Irvington, New Jersey
Pros
- Skeptical
- Difficulty navigating
Loss
$150
Preferred solution
Transaction clarification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerActivation card
Fuckun bogus as *** What the *** is a financial institution doin with no customer support number or anything for that matter. Not even a bot live chat. It's absolutely retarded.....
ID
Service
Robinhood Customer Care
Pros
- Hah
Cons
- Redundant
Preferred solution
Let the company propose a solution
New Reviewer
Email address error
Required to change email did that now cant access account tried calling customer service to no avail.
ID
Preferred solution
Let the company propose a solution
New Reviewer
Money transfer
I tranferd money to my robinhood and it is not in my buying power so i do not know where the money went
ID
Location
Miami, Florida
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed password
Yes my name is Dustin Humphries I have sent several pictures of me myself am I ID and I still haven't got a response to the information to get into my account so will someone please send me an email or call me back or something? You can't send a text message to the number that is on the account cuz I don't have that phone anymore if you would please send the number to 706-351-**** as a text message or send it to my email please I will receive it that way that's the only way I'm going to get it.
ID
Location
Atlanta, Georgia
Loss
$1000
Preferred solution
My account info
New Reviewer
Change number
I would like to add my new number to my account. 240553****. .,.................................................
ID
Location
Silver Spring, Maryland
Pros
- Get me into my account please
Cons
- Steal your money
Preferred solution
Full refund
New Reviewer
To get my account started
I have been waiting for about a month to get my account approved and y'all have still not done it. So will y'all please approve it. It's really starting to *** me off
ID
Location
De Soto, Missouri
Preferred solution
Would like for y'all to approve my account
Restricted
Been buying and selling bitcoin for a year. Now out of the blue they restrict me. Can't withdraw my money. There were no bad deposits. no, in the negatives. they wont answer emails and customer support says they will forward complaint. stay away from this company.
User's recommendation: Stay aaay.
ID
Location
Atlanta, Georgia
New Reviewer
I can’t access my account
I broke my last phone to the point where the SIM card also got broken I set up the text message verification and I cant verify because I dont have the phone its broken
User's recommendation: Don’t set up the text message verification.
ID
Location
Big Rapids, Michigan
Preferred solution
Let the company propose a solution
No customer service accessible
Edit in site is nonfunctional. Cannot manage my portfolio with wrong email and incorrect phone number!
User's recommendation: Good luck getting customer service.
ID
Location
Eastman, Georgia
New Reviewer
Need to Access account
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ID
Pros
- Easy trading platform
Cons
- Value of buying buying power
Preferred solution
Access account
Cannot get through to correct emai and phone number
I have been attempting to edit and correct my current email and phone number. Every time I try, your system is sending to incorrect email and I am not receiving it. My mobile number has changed and edit is not functioning. Please update my account to; mayshriber@***.com 864 293 ****
User's recommendation: Good luck trying to get through to anyone.
ID
Cons
- No customet service phone
Preferred solution
Corrected email and phone number. Your site continues to send to wrong email. Cannot call me bc you have the wrong phone number
New Reviewer
Tried contacting Robinhood support to help w acct issue
Called cs number not connected to a Robinhood cs agent. Went to automated message not to live agent.
ID
Location
Brooklyn, New York
Preferred solution
Access to my acct
New Reviewer
Automated voice spoke for a moment then hung up
Got hung up on immediately. An automated voice answered and said welcome to robinhood and then ended the call.
User's recommendation: Don’t use this number, it does not connect to a person.
ID
Service
Robinhood Customer Care
Cons
- Glitches and no live phone support
- Customer service is impossible to reach
- Bad support
Preferred solution
Let the company propose a solution
New Reviewer
About my account
They keep sending a code to my old phone number 346529****, my new number is 713474**** and it want let me update it
ID
Location
Houston, Texas
Preferred solution
My number updated
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