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Your customer service SUCKS

Im locked out of my account and cant get help your service is the worst and should be shut down dealing with people money
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#3840096 Review #3840096 is a subjective opinion of poster.
Location
Buford, Georgia
New Reviewer

Cant login i have a new #

I have tried to send a picture of my id and all that I get past the picture of my self and can't get any farther than that

User's recommendation: Actually get a support line that people can call not a number that hangs up on you and dose not help at all.

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#3840027 Review #3840027 is a subjective opinion of poster.
Location
Fayette, Ohio
Preferred solution
Got a new number can't login

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Verified Reviewer New Reviewer

Locked out my account

I need a call please need to reset my password Im losing money and theres no way to contact you please call me ASAP MY NUMBER IS 678-755-****
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#3840026 Review #3840026 is a subjective opinion of poster.

I need restrictions off my account

I went to make my morning purchase and was declined. I need the restrictions removed off of my account
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#3839415 Review #3839415 is a subjective opinion of poster.
Location
Fredericksburg, Virginia

I can’t get my account open and no real help

1.0
Won't accept account info so I need to close my account with Robinhood lack of help on your support team

User's recommendation: Stay away from Robinhood.

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#3838504 Review #3838504 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer New Reviewer

Account hacked. No customer service

1.0
My account was hacked and I can't even access it. Changed password and still acts as if I'm opening a new account. Robinhood has no security. DO NOT link a bank account either. Anybody who's had the same problem please contact me for the class action law suit I'm about to rain down on this company.

User's recommendation: Do Not Use Robinhood.

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#3838157 Review #3838157 is a subjective opinion of poster.
Loss
$130
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Transfer funds

I want to transfer my cash y to my bank .I can't find any place to accomplish this.please help mi this
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#3836863 Review #3836863 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • No pros so far
  • Get my money
Cons
  • Have not answered my phone calls or texts
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Needing into my account

I cannot log into my account and I have tried getting ahold someone and no one will respond to me. Cam someone please get ahold of me
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#3836612 Review #3836612 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Help
New Reviewer

No response

1.0
Still have not been able to get in touch with anyone about my 400$ that is currently being kept from me for going on 3 weeks now
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#3834769 Review #3834769 is a subjective opinion of poster.
Location
Saucier, Mississippi
Loss
$400
Preferred solution
Full refund
New Reviewer

Did not get in touch with any one

1.0
Have not gotten a response. I have been trying to resolved my case after they overdrafted my account and then sent 400$ out into no where and they are telling me I have to keep waiting its been over two weeks.
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#3834765 Review #3834765 is a subjective opinion of poster.
Location
Saucier, Mississippi
Loss
$400
Preferred solution
Full refund

Very bad

Someone has hacked into my account and I have no way of getting into it and weve been trying to contact Robinhood and no has helped us

User's recommendation: More support.

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#3834342 Review #3834342 is a subjective opinion of poster.
Location
Summerfield, Florida
New Reviewer

Should have traded my 134.57 but it the wrong button and it taking money from my account. No money should have came out of my account. Just went in for the amount I said. Can you please call me. Very

Hit the wrong button and it starting taking money from my account. I was so to get 134.57 and it still taking money from my account. Can you please call me.
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#3834321 Review #3834321 is a subjective opinion of poster.
Location
Anaheim, California
Loss
$111
Preferred solution
Full refund
New Reviewer

I need somone to call me so I can access my money

Robinhood - I need somone to call me so I can access my money
Robinhood - I need somone to call me so I can access my money
I have a new number and Im still locked out of my Robin Hood account. I need a verification code but it was sent to my last number. Ive been trying to get in for a month now but I havent gotten an answer. My case number is 2447****
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#3833869 Review #3833869 is a subjective opinion of poster.
Location
Ogden, Utah
Preferred solution
Let the company propose a solution
New Reviewer

Card lost

lost my card need a new one with my old design when it came in the mail my brother drop it in the garbage
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#3830164 Review #3830164 is a subjective opinion of poster.
Location
North Miami Beach, Florida
Preferred solution
my old card design

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Verified Reviewer New Reviewer

My buy $500 from buying power but i didn't see it. Can you call me back pleaze

I buy a lucid shares from my account, But I didn't see it on lucid my money. Where is going my money. Please i need a help?
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#3829593 Review #3829593 is a subjective opinion of poster.
Pros
  • Lucid
Loss
$500
Preferred solution
Full refund