Personal questions

3.7
I suppose to have gold for instant use of payment. But my money was on hold. I didn't understand. But all worked out for the best.

User's recommendation: I would recommend.

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#4038884 Review #4038884 is a subjective opinion of poster.
Location
Medellin, Antioquia

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Can close my account!

1.0
Waiting waiting waiting and no luck. Try so many times to close my account and no luck. Cant get hold of anyone!!!

User's recommendation: Stay away from this joint!

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#4038500 Review #4038500 is a subjective opinion of poster.
Cons
  • All cons
Preferred solution
Deactivate my account and get my money back!

People are useing your app for fraud

1.1
People are also useing your app for fraud i thought i was talking to a robin hood representative, but someone was acting like they worked for them and told me to share my account information to them useing your app
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#4038048 Review #4038048 is a subjective opinion of poster.
Location
El Segundo, California

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Restrictions release

1.0
They still have not released my money after submitting all the docs they asked for from my bank. It's impossible to talk to a live person from this company aswell.

User's recommendation: Don't use this company.

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#4036298 Review #4036298 is a subjective opinion of poster.
Loss
$750
Preferred solution
Full refund

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Account

Hello I was told that I have a robinhood account in my name and Ive never opened one Im trying to get this resolved but I cant get in contact with anyone on the phone
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#4033957 Review #4033957 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania

Suspicious activity's in my account

I can't login someone has their telephone number on my account, they took my my number off, now I can't login csn you help me
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#4033236 Review #4033236 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

Forgot username

1.0
NSince I dont have access to my old phone number involved with my account I can not reach anyone in customer support Ive called multiple phone numbers related to Robin Hood and none of the numbers are legit they just say to download the app and log in well I cant *** log into the account and never got a call back so its a waste of *** time with them I need the statement info for social security and these pple are *** that up for me!!!

User's recommendation: No never use robinhood.

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#4031262 Review #4031262 is a subjective opinion of poster.
Cons
  • Everything from login verification to customer service
Preferred solution
A statement of everything on my account so I can send to social security.

Restrictions

2.3
Yes I'm trying to talk to a live person however I'm unable to reach out. Why don't these people have some type of contact information?
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#4030573 Review #4030573 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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Email from company regarding my issue to close account

1.0
third class company. Never close my account and failed to send me my money back to my bank account. Need to close account asap but no one pick up phone no cusromer service

User's recommendation: never recommend.

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#4030498 Review #4030498 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

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Restrictions

Robinhood - Restrictions
Robinhood - Restrictions
Robinhood - Restrictions
Robinhood - Restrictions
Robinhood - Restrictions
I need to get my account uplifted, I gave you SSI card number, state id, and my current account as an document, selfie pic and I don't have this old account number that you requested they are close I want my account uplifted I need to paid bills and I need my money take care of my 4 daughter

User's recommendation: I need you to be more careful because they will put a restricted on your account.

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#4029513 Review #4029513 is a subjective opinion of poster.
Loss
$351
Preferred solution
My account uplifted from restricted
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Told account doesn’t exist yet they charge me every month

1.0
Cant even log into account or reset password. Just keep getting an error that says no account exists. Yet they continue to charge me every month. You cant even ask for customers support to contact you without logging into your account and when you call the phone number, guess what it tells you to do, log into your account and then it hangs up on you. Impossible to resolve. SCAM
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#4025942 Review #4025942 is a subjective opinion of poster.
Preferred solution
Full refund

Personal questions

3.0
I call to find out of a matter it shows I tried to transfer money from my account today but it wasn't me, I have money going to my account why would I try to transfer money from Robinhood knowing I don't have that amount in it? Now I have 6000usd going to Robinhood and can't even talk to customer service? This is rediculas!!! Come on people! Wake up!

User's recommendation: No customer service on the phone don't put much money in this. Makes you feel your not important!

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#4023172 Review #4023172 is a subjective opinion of poster.
Location
Orange, Texas

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I can’t log into my account

1.0
Robinhood discontinued my password without notifying me and for the last two weeks Ive been trying to reset my password without any success. Everyday I resubmit a password request but no one responds to my email. I tried to reach someone by phone without any luck. I dont know what to do at this point. I need help!
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#4022472 Review #4022472 is a subjective opinion of poster.
Preferred solution
A new password so I can get into my account

Missed call

Hello this is Mildred Foster case number 247-7*-*** I was reaching out to Robin Hood about a ongoing unauthorized case that I have going on I sent a message three days ago and I didn't get a response I was just making sure that the Robin Hood customer service Margie got my email and to make sure my case was still pending thank you
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#4022382 Review #4022382 is a subjective opinion of poster.
Location
Marietta, Georgia

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Questions regarding guarding a forced margin call Sell

2.4
Tried to contact customer service in regards to a sale of my assets after I settled margin call. They offer a phone number which tells you the contact or website. The website has you email them and they dont email you back.

User's recommendation: Don’t use this company.

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#4021044 Review #4021044 is a subjective opinion of poster.
Loss
$18000
Preferred solution
Full refund