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Robinhood Phone Numbers and Emails

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Robinhood Emails:

Customer Service
App Use Standards Issues, Estate, Report Security Vulnerabilities
Investors/ Franchising
Legal
DMCA Inquiries, Levies, Garnishments, and Seizures, Privacy Inquiries, Privacy Inquiries, Submission of Law Enforcement Requests
Media
Affiliates, Press Inquiries
Report Fraud
ccpa-request@robinhood.com
CCPA Inquiries
glba-request@robinhood.com
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Robinhood Customer Service?

author avatar
PissedConsumer Reporter
How to Contact Robinhood Customer Service?

The preferred means of communication for Robinhood appears to be through email. In the Contact Us section of the website, customers are encouraged to email report@robinhood.com with issues with scams or with questions.

Questions about privacy can be directed to privacy@robinhood.com. Questions about anything on the app also lead to email forms.

Despite a clearly labeled Contact Us section, there is not an easy way to find a Robinhood customer phone number. All Contact Us options lead to email addresses on the website or email forms on the app.

There is not a Robinhood customer service number listed anywhere in the Contact Us section, the FAQ section or even the disclosures section of the company’s current website. PissedConsumer did have luck finding the Robinhood customer phone number through other means. That number is (650) 294-4858.

Robinhood social media accounts include a LinkedIn page that allows commenting on posts as well as a Facebook page (@Robinhoodapp). The page does not have the option to send messages, but does allow for commenting on posts. Customers have left feedback on recent posts, and Robinhood customer support has responded promptly with a request for customers to email directly for more assistance.

Twitter is another choice for Robinhood social media accounts. Customers can contact the company through @AskRobinhood, @RobinhoodApp, or through one of the founders, @vladtenev. Looking through recent posts and messages on those accounts, it is not clear if the accounts reply with responses to customers, however. Twitter acknowledges “limited support via Twitter” on the official Help account.

Robinhood has an Instagram page (@robinhoodapp) as well that does not allow messages. It does allow commenting on posts, but there does not appear to be any response from the company to questions posted through Instagram.

PissedConsumer Club

Contact Information

Robinhood Website:

Robinhood Help Center:

Corporate Office Address:

Robinhood Financial LLC
85 Willow Road
Menlo Park, California 94025
United States

Robinhood Customer Service Reviews

1.3 / 5
Bad
Denise W Upk
Fraud
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Fraud account and no one replies. Fraud fraud.

Never replied.

What else do you want me to say. There is no th ing

Read full review
Jose L Xvs
So at the time very frustrated and hoping that you guys will help me to get in touch with them, once they found out about the issue thanks to you guys, they opened a case and fix the problem r there
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I think you guys doing really good job, just making people feel that you really care about their issues and getting to places where some people can't get to, just keep up the good work and is a good thing you guys follow up too showing your concerns because you guys are making a big difference, at least for me u guys did, thanks for following up.

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Carol H Hic
Impossible to deal with

My Robinhood account was taken over I never made any stock purchases accept for the dollar to open the account. It was taken over and $7200 worth of bitcoin and stock purchases were made and Im going to end up stuck for the taxes and losing my Social Security until they feel its been paid back to them.

None of this was me. Just enough info on the account was changed lock me out of the account. Robinhood closed the account because of suspicious activity and now I cant contact Robinhood at all, If you cant access them through the app its impossible to talk to anyone.

When they closed the account they terminated the case number as well as the account number. Im not sure if Ill be able to get this straightened out or not.

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Charles T Pwd
No response

Im loosing money due to not being able to directly call a service help center for Robinhood.As a customer that matters we would like to speak with a live person to help us resolve this matter or any issue as quick and conveniently as possible.

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How Good is Robinhood's Customer Service?

Domonick Kgp
Domonick Kgp
Feels Disappointed | Nov 22, 2024

There is no customer service

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Vencent Dfn
Vencent Dfn
Feels Satisfied | Dec 16, 2022

Up to 10th

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Ariely Cna
Ariely Cna
Feels Disappointed | Dec 15, 2022

Poorly nobody ever got back to me

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Carlyne Yfp
Carlyne Yfp
Feels Disappointed | Dec 12, 2022

It’s been 3 days I am trying to reach support

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Lisa N Zfd
Lisa N Zfd
Feels Disappointed | Dec 11, 2022

They make you wait for a call and always disconnect.

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Kamoni Fto
Kamoni Fto
Feels Disappointed | Dec 09, 2022

Not happy

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Summary of Robinhood Customer Service Calls

79.6K TOTAL
CALLS
00:21 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Robinhood?

Account Question:

  • “A transfer but my account is restricted so I need my account to be unrestricted so I can transfer the money into my account I need my funds”
  • “Account information”
  • “Can't log into account”

Request for Information Question:

  • “Update email”
  • “Checking the status of my account”
  • “About my account”

Payments and Charges Question:

  • “Debit card”
  • “Money not deposited”
  • “Fraud”

Product/ Service Question:

  • “I want to withdraw funds”
  • “Unable to withdraw available cash”
  • “Can't find broker I'd to verify bank account”

Activation/ Cancellation Question:

  • “Activate card”
  • “I have to deactivate this account! The app won't allow me to do so! VERY IMPORTANT THIS ACCOUNT GETS DEACTIVATED”
  • “Need to cancel pending amount”

Website/ Application Question:

  • “App”
  • “Cant get into my app on phone or computer”
  • “Had to reinstall app. You won't verify my identity sent countless emails”

Return/ Replace Question:

  • “Change my legal name”
  • “Change of stock”
  • “Changed numbers and pin to my cars”

Cards Question:

  • “Card issue”
  • “Get another card”
  • “My card”

Shipping and Delivery Question:

  • “Did not receive my money”
  • “Have not received my cash card”
  • “I have not received my debit card”

Refund Question:

  • “I need my refunds”
  • “Refund”
  • “Money back”

Staff Question:

  • “Customer service agent please”
  • “To talk to somebody and customer service about them sending me some money and I didn't get it”
  • “I need customer service”

Employment Question:

  • “W2”
  • “Email 1099 tax form to me”
  • “Need 1099”

Other Question:

  • “I'm having lots of trouble linking my bank to your app”
  • “I can,t logln”
  • “Sell limits”

Compare Robinhood Customer Service To

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