Contact Robinhood Customer Service
Robinhood Phone Numbers and Emails
Customer Service Number:
Robinhood Contact Information
Robinhood Help Center:
Corporate Office Address:
Other Info (opening hours):
Robinhood Markets, Inc.
85 Willow Road
Menlo Park, California94025
How to Contact Robinhood?
How to Contact Robinhood by Email?
The preferred means of communication for Robinhood appears to be through email. In the Contact Us section of the website, customers are encouraged to email email@example.com with issues with scams or with questions.
Questions about privacy can be directed to firstname.lastname@example.org. Questions about anything on the app also lead to email forms.
How to Contact Robinhood by Phone?
Despite a clearly labeled Contact Us section, there is not an easy way to find a Robinhood customer phone number. All Contact Us options lead to email addresses on the website or email forms on the app.
There is not a Robinhood customer service number listed anywhere in the Contact Us section, the FAQ section or even the disclosures section of the company’s current website. PissedConsumer did have luck finding the Robinhood customer phone number through other means. That number is (650) 294-4858.
How to Contact Robinhood via Social Media?
Robinhood social media accounts include a LinkedIn page that allows commenting on posts as well as a Facebook page (@Robinhoodapp). The page does not have the option to send messages, but does allow for commenting on posts. Customers have left feedback on recent posts, and Robinhood customer support has responded promptly with a request for customers to email directly for more assistance.
Twitter is another choice for Robinhood social media accounts. Customers can contact Robinhood through @AskRobinhood, @RobinhoodApp, or through one of the founders, @vladtenev. Looking through recent posts and messages on those accounts, it is not clear if the accounts reply with responses to customers, however. Twitter acknowledges “limited support via Twitter” on the official Robinhood Help account.
Robinhood has an Instagram page (@robinhoodapp) as well that does not allow messages. It does allow commenting on posts, but there does not appear to be any response from the company to questions posted through Instagram.
Summary of Robinhood Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Robinhood Customer Service?
- “My account issues”
- “Can't get into my account because my number differs from one on my account”
Request for Information Question:
- “Need to talk”
- “Need assistance”
Payments and Charges Question:
- “Want sent deposite”
- “Instant deposit unavailable”
- “I lost my money to my debit card when I ordered a new one”
Product/ Service Question:
- “Trying to connect my cash app and get money off Robinhood”
- “2 withdrawals from my account”
Activation/ Cancellation Question:
- “Option cancelled”
- “Reactivate account”
Website/ Application Question:
- “I want to know why my application was denied?”
- “App problem”
- “I transferred money in opposite directions, must change immediately”
- “Cash card”
- “To active my card”
- “Purchase made on my card”
Shipping and Delivery Question:
- “Have not received my funds to my account”
- “To get the year end statement”
- “A code did not get sent to get in”
- “Bad service, I want my money”
- “Money refund from car rental - Budget rental. They need Robinhood fax #”
- “1099 tax form”
- “Because I need my 1099 tax”
Return/ Replace Question:
- “I need Changing my password because my phone changed and Robin Hood is not updated”
- “Money has not been returned”
- “Tax return”
- “Prove identity”
- “Can't update my phone number”
Money Transfer, Investment Service, Customer Care
Account, Mobile Application, Website
Pros: Easy to use, No comments, Free, Ease of use, Easy
Cons: No customer service, Customer service, You cannot call for support, Lack of customer service, Hard to contact customer service
Robinhood is ranked 360 out of 2482 in Financial Services category
USA, UK, Worldwide, Australia
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