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Contact Robinhood Customer Service

How to Reach a Person at Robinhood

Verified Contact Information

Robinhood phones are not available. Try to contact them by leaving a review.

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Customer Service:

appeals@robinhood.com
App Use Standards Issues
estates@robinhood.com
Estate
security@robinhood.com
Report Security Vulnerabilities
cryptoeusupport@robinhood.com
help@robinhood.com
support@robinhood.com

Investors/ Franchising:

ir@robinhood.com

Legal:

dmca@robinhood.com
DMCA Inquiries
accountrestraints@robinhood.com
Levies, Garnishments, and Seizures
limitsharing@robinhood.com
Privacy Inquiries
privacy@robinhood.com
Privacy Inquiries
lerequests@robinhood.com
Submission of Law Enforcement Requests

Media:

creators@robinhood.com
Affiliates
press@robinhood.com
Press Inquiries

Report Fraud:

reportphishing@robinhood.com
report@robinhood.com
ccpa-request@robinhood.com
CCPA Inquiries
glba-request@robinhood.com
Privacy Inquiries

How to Contact Robinhood Customer Service?

How to Contact Robinhood Customer Service?

The preferred means of communication for Robinhood appears to be through email. In the Contact Us section of the website, customers are encouraged to email report@robinhood.com with issues with scams or with questions.

Questions about privacy can be directed to privacy@robinhood.com. Questions about anything on the app also lead to email forms.

Despite a clearly labeled Contact Us section, there is not an easy way to find a Robinhood customer phone number. All Contact Us options lead to email addresses on the website or email forms on the app.

There is not a Robinhood customer service number listed anywhere in the Contact Us section, the FAQ section or even the disclosures section of the company’s current website.

Robinhood social media accounts include a LinkedIn page that allows commenting on posts as well as a Facebook page (@Robinhoodapp). The page does not have the option to send messages, but does allow for commenting on posts. Customers have left feedback on recent posts, and Robinhood customer support has responded promptly with a request for customers to email directly for more assistance.

Twitter is another choice for Robinhood social media accounts. Customers can contact the company through @AskRobinhood, @RobinhoodApp, or through one of the founders, @vladtenev. Looking through recent posts and messages on those accounts, it is not clear if the accounts reply with responses to customers, however. Twitter acknowledges “limited support via Twitter” on the official Help account.

Robinhood has an Instagram page (@robinhoodapp) as well that does not allow messages. It does allow commenting on posts, but there does not appear to be any response from the company to questions posted through Instagram.

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Contact Information

Robinhood Website:

Robinhood Help Center:

Corporate Office Address:

Robinhood Financial LLC
85 Willow Road
Menlo Park, California 94025
United States

Summary of Robinhood Customer Service Calls

79.6K TOTAL
CALLS
00:21 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Robinhood?

Account Question:

  • “A transfer but my account is restricted so I need my account to be unrestricted so I can transfer the money into my account I need my funds”
  • “Account information”
  • “Can't log into account”

Request for Information Question:

  • “Update email”
  • “Checking the status of my account”
  • “About my account”

Payments and Charges Question:

  • “Debit card”
  • “Money not deposited”
  • “Fraud”

Product/ Service Question:

  • “I want to withdraw funds”
  • “Unable to withdraw available cash”
  • “Can't find broker I'd to verify bank account”

Activation/ Cancellation Question:

  • “Activate card”
  • “I have to deactivate this account! The app won't allow me to do so! VERY IMPORTANT THIS ACCOUNT GETS DEACTIVATED”
  • “Need to cancel pending amount”

Website/ Application Question:

  • “App”
  • “Cant get into my app on phone or computer”
  • “Had to reinstall app. You won't verify my identity sent countless emails”

Return/ Replace Question:

  • “Change my legal name”
  • “Change of stock”
  • “Changed numbers and pin to my cars”

Cards Question:

  • “Card issue”
  • “Get another card”
  • “My card”

Shipping and Delivery Question:

  • “Did not receive my money”
  • “Have not received my cash card”
  • “I have not received my debit card”

Refund Question:

  • “I need my refunds”
  • “Refund”
  • “Money back”

Staff Question:

  • “Customer service agent please”
  • “To talk to somebody and customer service about them sending me some money and I didn't get it”
  • “I need customer service”

Employment Question:

  • “W2”
  • “Email 1099 tax form to me”
  • “Need 1099”

Other Question:

  • “I'm having lots of trouble linking my bank to your app”
  • “I can,t logln”
  • “Sell limits”

Compare Robinhood Customer Service To

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