Robinhood Phone Numbers and Emails

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Robinhood Emails:

Customer Service
App Use Standards Issues, Estate, Report Security Vulnerabilities
Investors/ Franchising
Legal
CCPA Inquiries, DMCA Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Affiliates, Press Inquiries
Report Fraud
Suspicious Activity
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Robinhood Website:

Robinhood Help Center:

Corporate Office Address:

Robinhood Markets, Inc.
85 Willow Road
Menlo Park, California 94025
United States

Other Info (opening hours):

Robinhood Financial LLC

3200 Ash St.

Palo Alto, CA 94306

Robinhood Customer Service Reviews

1.2 / 5
Bad
Lisa N Zfd
Robinhood has the worst Customer Service of all my trading platforms ! Just when you think they are improving, you realize you can’t easily obtain your own money!
1.0

Robinhood could be a great trading platform, if their Customer Service was reliable. Their claim of 24/7 is a lie . The app reroutes you in circles. They never...

Read full review
Giancarlo L Zlf
They got back to me and fixed the issue.
4.9

They got back to me and worked to reset my account is could access it. Once incnotacf, the customer service was very helpful.

Read full review

How to Contact Robinhood?

How to Contact Robinhood?

How to Contact Robinhood by Email?

The preferred means of communication for Robinhood appears to be through email. In the Contact Us section of the website, customers are encouraged to email report@robinhood.com with issues with scams or with questions.

Questions about privacy can be directed to privacy@robinhood.com. Questions about anything on the app also lead to email forms.

How to Contact Robinhood by Phone?

Despite a clearly labeled Contact Us section, there is not an easy way to find a Robinhood customer phone number. All Contact Us options lead to email addresses on the website or email forms on the app.

There is not a Robinhood customer service number listed anywhere in the Contact Us section, the FAQ section or even the disclosures section of the company’s current website. PissedConsumer did have luck finding the Robinhood customer phone number through other means. That number is (650) 294-4858.

How to Contact Robinhood via Social Media?

Robinhood social media accounts include a LinkedIn page that allows commenting on posts as well as a Facebook page (@Robinhoodapp). The page does not have the option to send messages, but does allow for commenting on posts. Customers have left feedback on recent posts, and Robinhood customer support has responded promptly with a request for customers to email directly for more assistance.

Twitter is another choice for Robinhood social media accounts. Customers can contact Robinhood through @AskRobinhood, @RobinhoodApp, or through one of the founders, @vladtenev. Looking through recent posts and messages on those accounts, it is not clear if the accounts reply with responses to customers, however. Twitter acknowledges “limited support via Twitter” on the official Robinhood Help account.

Robinhood has an Instagram page (@robinhoodapp) as well that does not allow messages. It does allow commenting on posts, but there does not appear to be any response from the company to questions posted through Instagram.

Summary of Robinhood Customer Service Calls

79.6K TOTAL
CALLS
00:21 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Robinhood?

Account Question:

  • “A transfer but my account is restricted so I need my account to be unrestricted so I can transfer the money into my account I need my funds”
  • “Account information”
  • “Can't log into account”

Request for Information Question:

  • “Checking the status of my account”
  • “About my account”
  • “Questions on moving account”

Payments and Charges Question:

  • “Debit card”
  • “Money not deposited”
  • “Recent charge”

Product/ Service Question:

  • “I want to withdraw funds”
  • “Unable to withdraw available cash”
  • “Can't find broker I'd to verify bank account”

Activation/ Cancellation Question:

  • “Activate card”
  • “I have to deactivate this account! The app won't allow me to do so! VERY IMPORTANT THIS ACCOUNT GETS DEACTIVATED”
  • “Need to cancel pending amount”

Website/ Application Question:

  • “App”
  • “The website won't let me add a beneficiary to my account, says the birthdate is "invalid" even though I typed it in exactly as they asked”
  • “Application under review”

Cards Question:

  • “Card issue”
  • “Get another card”
  • “My card”

Shipping and Delivery Question:

  • “Did not receive my money”
  • “Have not received my cash card”
  • “I have not received my debit card”

Staff Question:

  • “Customer service agent please”
  • “To talk to somebody and customer service about them sending me some money and I didn't get it”
  • “I need customer service”

Refund Question:

  • “I need my refunds”
  • “Refund”
  • “Refund/withdrawal”

Employment Question:

  • “W2”
  • “Email 1099 tax form to me”
  • “Need 1099”

Return/ Replace Question:

  • “Return my funds to my bank account”
  • “Taiwan stock exchange”
  • “From Robinhood I was invest Rs 27 lakh monthly pay rs 27000/- but not return any information from you.”

Other Question:

  • “I'm having lots of trouble linking my bank to your app”
  • “I can,t logln”
  • “Sell limits”

About

Robinhood reviews and complaints

Robinhood is ranked 416 out of 2879 in Financial Services category

Area Served

USA, UK, Worldwide, Australia

Payment Methods

MasterCardVISAAmerican ExpressDiscover

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