Robinhood

Robinhood closed my account without providing any functional method to transfer my cryptocurrency (ETH) out of their platform, despite previously stating I had 60 days to complete such a transfer.

When I attempted to initiate a standard transfer of my ETH to my own personal wallet (Trust Wallet), Robinhood abruptly restricted my account and then fully closed it. They refused to provide any assistance or functioning transfer method.

All communication channels, including phone support and message support, were removed or disabled.

Robinhood then forced the sale of my ETH, resulting in a financial loss to me. I was given no choice, no alternative, and no explanation.

Key issues: Robinhood stated I had 60 days to transfer crypto, but then refused to allow any transfer method My account was closed without meaningful notice or appeal Support was completely inaccessiblemessages, email, and phone numbers were disabled They force-sold my ETH at a loss, which appears to be against my interests I was denied the ability to self-custody my lawful assets despite being legally permitted to transfer crypto

Previous lawsuit against Robinhood in California for these same allegations:

Robinhood Markets will pay $3.9 million for failing to let customers withdraw cryptocurrency from their accounts from 2018 to 2022.

(CA Attorney General Rob Bonta). The settlement also resolves claims that the platform failed to fully disclose aspects of its trading and order-handling arrangements.

After informing me I still had $38K remaining in my Robinhood cash account owed to me, they changed my account status to owing them $111K. This is not even possible as they disabled my account on 8-4-2025 and said they were closing it and returning all money.

After 16 days, they returned $1,100,000.00 with $38K remaining. I demanded it back, and I could tell they were going to try and rob me.

Now they are claiming I owe them $111K, which is impossible because after the Aug 4 deactivation of my account and notice of account closure, there was no way to complete any type of transaction as to where I could owe any funds. I want my $38K back immediately and all funds transferred back to my bank.

They decided to close my account (for no apparent reason). They then sold the bitcoin in my account worth $1.2M.

Pursuant to federal law, they are required to return my money immediately. Instead, they stall and delay, refusing to give me my money back. They don't have a phone number to speak to a live person. They blocked me from their support chat.

I need my money back or I will lose my home and my business. There are hundreds of complaints against Robinhood all over the internet. The SEC just fined them $45M on another matter. They are corrupt and need to be stopped.

I need some help exposing them and getting my money back. Can someone please help me?

Im writing my review/complaint on pissedconsumer.com a scam reporting website in which Robinhood has 6258 complaints. Im surprised nobody has murdered someone there yet.

Listen, they have until Monday at 5:00 PM to return my $1.3M to my bank.

I think you already know whats going to happen if they dont.

l will probably do life in prison but someone there will wish they returned my money. At that moment they will know it will be too late to do anything but pray.

So they better return my money now while they still can.

Who is with me on this?

My account was restricted 5 days ago, can you please help me out. I have been trying my best to get this resolved, but no support. I have funds in my account, help me please.

*** company - stay away. There is ZERO customer support other than and endless hell-loop of AI generated nonsense

Over a week ago I asked that my Robinhood account be canceled and that my funds be remitted to my account. Today I got an email saying that my account is restricted and that I may not withdraw funds while it is restricted.

Las week I got an email saying that all restrictions were lifted and that I coul resume conductin business. But I have been tring to make it clear for over a week that I want my account CANCELED. I have no stock or crypto; I only have the funds from my previous stoch transaction. I WANT MY ROBINHOOD ACCOUNT TOPPED - CANCELED.

And I want my funds transferred back to my bank. Olease tell me how you can restrict an account that I have previously (and today) again to be CANCELED - STOPPED - ELIMINATED. I NEED MY FUNDS REMITTED BACK TO ME.

I OWN NO CRYPTO AND NO STOCKS. BUT YOU HAVE MY FUNDS

I invested $1.3M in Bitcoin. Last week, they closed my account for no reason and refused to return my money.

They are a total ripoff! Anyone who is investing through them, get your money back quickly!

For some reason 2 step verification was installed on my account without my knowledge nor did I ask for it .

Customer support ( that's a joke ) won't answer any of the phone #'s given on their website .The only help online says to log in to your account to fix the problem . DUH !!!

Please enable me to get back in to my account so I can sell my stocks - withdraw all my money and move to a brokerage account that actually has costumer service and cares about it's customers no matter how large their account is .

Thank You

I cannot understand that they could not explain why my account was closed and that they are not giving me back my balance that is just sitting there. I originally sent $50,000 and with the loss of asset value it turned into $44,612.

It is in cash, and it's my money. I tried to use the withdrawal steps when I received a message telling me the bank was not one they dealt with, which is wrong. We both use Chase Bank. I am 72 years old and cannot afford to just lose this money because Robinhood wants to keep it.

Please help. This is theft of funds from a public company.

I have invested money in stocks through Robinhood and have always been able to log in with a two-factor authentication method, but recently when a code is sent to my phone as listed on the site, my phone never receives the code so I cannot get into my account. They have me use Plaid to verify my bank, and I get a code from them, but at the end, it states we have run into a problem!

Every time this happens, it is frustrating because to contact support you have to be logged into your account, but I am unable to log in now and there is no support, nor contact number.

This is ridiculous and scary because I have my money invested in this company. Please help me get my money out, and I will never use this ridiculously inept company again!

I am trying to access my account with no ability to change my password to login and am receiving no password reset email. I have a chunk of funds in the account and very frustrated with no way to contact them or figure this out.

On 7/1, I deposited money and converted it to BTC. I transferred $1,000.00 at their suggestion to send a small amount as a test to the destination.

I transferred $1,000.00 more. Then, two days later, I attempted to send $4,300.00 to the same wallet, and my account was suspended for 'suspicious activity.' They have yet to tell me what the suspicious activity was. They then liquidated my account by selling one free stock I've had for years and converting BTC (at the lowest conversion rate it's been all month), leaving me with $4,186.00. I have been trying to contact them to get my money and find out what the suspicious activity was, but I am only permitted to email, which is replied to with an AI-driven answer that doesn't tell me anything about how to get my money.

This morning, my closed account showed a negative balance of $868.15. Now it is $0.

There is no record of where my $4,186.00 is and no one to contact. I have the SEC complaint filled out and am ready to send it.

My son died almost 3 years ago and I am his mother and the court appointed executor on his estate. I know he had at least one account with Robinhood, but I do not have the account number and password.

I have provided all the information they require multiple times. Customer service just keeps sending me the same emails from different people.

I have a court order to complete the estate.

I am not sure what to do and can't afford to hire an attorney. They don't seem to have a phone number even for corresponding with their "so called legal team"