New Reviewer

Fraud

Explore video interviews
They let someone take 6,000.00 dollars out my account and I contacted them and I got emails for proof of this and they said I would get my money back from the fraudulent activity that they allowed on robinhood I not know what the people purchase or who they where and Robinhood know who it was

User's recommendation: Do not use Robinhood it is fraud.

View full review
2 comments
#2120938

This happened to me

#2099778

I got my check direct deposited to my robinhood account and spent no more than $600. I have a total of $1,000 or more that just vanished from my account.

I cannot get customer service on the line and there is no way to find out what my transactions were.

I am very upset that I did not look further into deposits before I decided to have my hard earned money transferred into this account. Please someone help me retrieve my funds from this fraudulent company.

View more comments (1)
Featured
ID
#2793205 Review #2793205 is a subjective opinion of poster.
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Update by user Dec 04, 2020

Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Once the warranty comes, detectives...

View full review
View full review
11 comments
#2096288

+ For Robinhood $upport ( 1 - 7 1 5 - 5 O З - З O б б ), truly helpful

View more comments
ID
#2299508 Review #2299508 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Trading made simple
  • Real time price
Cons
  • Not a safe app
  • Zero customer service no help against thieves
  • Robin hood made mistake and took money
Loss
$3883
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stolen or missing shares

I had purchased 20 shares using the Robinhood app. I noticed my investment continued to go down. When I looked at my account more in detail, I noticed all my shares were gone and only one was left all others were now gone. I tried calling customer service, but Robinhood does not provide a live person to speak with. This is frustrating and criminal.

User's recommendation: I will not continue to invest with Robinhood.

View full review
ID
#3578891 Review #3578891 is a subjective opinion of poster.
Cons
  • Entire company is a con
Preferred solution
Let the company propose a solution
New Reviewer

Fraud alert

My account has been hacked, and they are doing nothing! Stocks and funds stolen and want to ask how they could let something like this happen. Almost convinced that employees with this company had something to do with the missing stocks and funds. Also to let someone change my login information without my approval!

User's recommendation: Close account and withdraw!

View full review
ID
#3577858 Review #3577858 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot login or speak to anyone

Cannot login or speak to anyone. Program will not send me code when I access my phone number to login please call me at 850 341 ****
View full review
ID
#3575839 Review #3575839 is a subjective opinion of poster.
Location
Milton, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account problem logging in

Will not send log in code Can not speak to anyone In customer service because the app will not let me. Please call me at 850-341-**** I cannot contact you please call me Holly
View full review
ID
#3575830 Review #3575830 is a subjective opinion of poster.
Location
Milton, Florida
Preferred solution
I have no way to speak to customer service I have tried everything please call me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They tell me to go to the app that is why I call I am not good on the app why do you even have a call # when I can’t talk to some one

I have a small investment , my daughter put in for me at $1000 an I keep getting email telling me to confirm my tax I ask my daughter in law an she didn't I am not good on computer if I could talk to domeonr

User's recommendation: Have some one answer phone an not tell you to go to app.

View full review
ID
#3575403 Review #3575403 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Answeres
New Reviewer

*** customer service

Robinhood - *** customer service
They allowed so one to take over my account and purchase all sorts of bitcoins and Im locked out of the app cant even get ahold of anyone from customer service to put a stop to it. I wil be taking y no ey to their competition from now on. Boycott robinhood

User's recommendation: Don’t use robinhood your money is bot secure.

View full review
ID
#3570988 Review #3570988 is a subjective opinion of poster.
Loss
$800
Preferred solution
Apology
New Reviewer

I don’t like it

Close my account close my account I no I dont like it Im very upset took my money very monthly please close Im Lock my account my bag youre not gonna get the money anymore for nothing is a jok so stupid I need the phone number to call you

User's recommendation: Close my account close my account.

View full review
ID
#3569922 Review #3569922 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
New Reviewer

You took my option money away.

Robinhood - You took my option money away.
Robinhood - You took my option money away.
They took my money. These screen shots are within mins apart. Don't do business with these guys... G. M E babe
View full review
ID
#3568417 Review #3568417 is a subjective opinion of poster.
Location
Omaha, Nebraska
Preferred solution
You know you took my money
New Reviewer

Do not have option for candlestick

Don't dI have attempted to access my account Over TEN ( 10 ) different times today.. texts, ID pic, facial pic . Absolutely zero customer service I wanted to buy 2'shares Telsa before the market opens Tomorrow. No contactpiss
View full review
ID
#3567150 Review #3567150 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$2000
Preferred solution
Let the company propose a solution

Customer service is impossible to reach

I wanted to simply ask a question. My information was redirected to some computer expert website that I didnt want.

User's recommendation: Need a person to talk to on a phone.

View full review
ID
#3565348 Review #3565348 is a subjective opinion of poster.
Location
New Orleans, Louisiana
New Reviewer

Account login

Asking for code to verify never received codes through phone number I have the same number tried going another route and sending pics of drivers license and a photo of me and tells me does not match records ??? I have had this app open before and now I cant use it
View full review
ID
#3565004 Review #3565004 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Log in
New Reviewer

Flagged

I have two contracts purchased on 2 different dates. If I sell one contract, it should be considered as first in first out. Why is that considered as day trading?
View full review
ID
#3564907 Review #3564907 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Lifting of flag

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

My refund has not been credit and I contact Robinhood prior because no funds were on the account therefore I requested the money and nothing
View full review
ID
#3563135 Review #3563135 is a subjective opinion of poster.
Loss
$3
Preferred solution
Full refund
New Reviewer

Yes I need to talk to someone about my account investigation

I dont have a complaint just one of the person that is investigating my account wanted to talk to me
View full review
ID
#3562119 Review #3562119 is a subjective opinion of poster.
Preferred solution
Access to my account
New Reviewer

I never didn’t set up any investment

I want you to stop sending emails for investment I did not set up. So stop emailing me. I am not interested in investment right now
View full review
ID
#3561712 Review #3561712 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Pros
  • Cancel get a hold of customer service
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article