Robinhood

I cannot understand that they could not explain why my account was closed and that they are not giving me back my balance that is just sitting there. I originally sent $50,000 and with the loss of asset value it turned into $44,612.

It is in cash, and it's my money. I tried to use the withdrawal steps when I received a message telling me the bank was not one they dealt with, which is wrong. We both use Chase Bank. I am 72 years old and cannot afford to just lose this money because Robinhood wants to keep it.

Please help. This is theft of funds from a public company.

I have invested money in stocks through Robinhood and have always been able to log in with a two-factor authentication method, but recently when a code is sent to my phone as listed on the site, my phone never receives the code so I cannot get into my account. They have me use Plaid to verify my bank, and I get a code from them, but at the end, it states we have run into a problem!

Every time this happens, it is frustrating because to contact support you have to be logged into your account, but I am unable to log in now and there is no support, nor contact number.

This is ridiculous and scary because I have my money invested in this company. Please help me get my money out, and I will never use this ridiculously inept company again!

He passed away. He has a Robin Hood account, like me.

His beneficiary is me. How can I access his Robinhood account?

My husband and I are both locked out of our accounts. When it sends an email to verify our identity there is nothing to click on for verification--just a narrative.

Nothing to verify. When we ask for ways to contact support it says go into the app or the website, but if you can't log in you can't go there.

I want Robin Hood to contact me first thing Monday morning before 10:00 a.m. Central standard Time.

Every time, I login it shows the message Unable to login, and when I click Need help, I did not belong in 3 options it shows, when I click verify be selfie, it keeps loading forever. I really need help for my situation.

I tried for whole last week until now, I sent email to Robinhood, and still the problem still is the same, never solve.

Please help me asap. Thanks

First off, my husband has passed away, and this account was left to me. I have been trying to get in contact with them.

She was in Jacksonville, Florida; I could have just handed her the paperwork as I was visiting family, but I was told that goes against policy. She did call me to help walk me through the paperwork. My husband was the tech person in our family. I sent him to school for this as I have epilepsy, and staring at a computer screen is not good for me.

I am not tech savvy; I can piggyback off of a text. I did learn how to send the paperwork as I had it notarized at the bank and sent it that day. Mysteriously, they did not receive the photos I sent them the same way I did before. Now all they do is send me an email stating that my case has been closed.

This is a new phone because the last one literally blew up. I have reached out for assistance, but there is no assistance from Robinhood.

Sorry if this *** them off, but them holding his money hostage and doing whatever they are doing is not fair to me, a widow. I begged him not to use them for this reason; you cannot get to a live person.

There is a technical bug or glitch error with my Robinhood account. I haven't found any restriction on my account; however, I can't log into my account with the correct email and password.

I have a balance in my account and they can't just rip me off like that. There is no real customer service.

I had emailed them and haven't received any single human response, besides a bot. When I try to log into my account, it keeps showing this statement.

The app suddenly wont open. At all.

Ever. Delete, reboot, and reinstall did NOT work. They say to contact support through the website OR the app. The website tells you to do everything through the app, and wont let you do anything on the web, not even log in.

The phone number on the website given to call is fully automated and tells you to request a call THROUGH THE APP. But you cant if the app wont open!! You cant talk to anyone or request anything on the phone, and they tell you to use the app or the website. Circular, fraudulent nightmare.

My money is tied up all week now. I cant do anything, see anything, or talk to anyone. This is unacceptable.

When our investments are on the line, this kind of service is going to make me contact an attorney to get my money back immediately and never use Robinhood again. I should have known to stick with the trusted tools of Schwab or Fidelity.

They channel money through Robinhood they are scammers and this account needs to be closed immediately. Hate you got used same as me.

I have not been on Robinhood in a few years now, and now that I am ready to start investing again, I am locked out of my account. I have attempted multiple times to follow their inaccurate instructions online.

I have also attempted multiple times to contact customer support but get sent into an endless loop of having to access the account that is inaccessible. I do not have access to my old device or phone number to receive any verification codes.

I changed my email address, and I am no longer able to access my account. I really want to keep my account and access it with my new email address. Please help.

they decided to close my account because 'the name in the account doesn't match with the ID (the middle name is not in the account). So they decided to close the account.

It has been 2 months, and they don't answer back to my emails or transfer the funds to the linked bank.

Stay away from these scammers! Stay away.