Robinhood
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Robinhood Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinhood has 1.7 star rating based on 5611 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Robinhood to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No comments, Free.
Cons: No customer service, Customer service, You cannot call for support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinhood has 1.7 star rating based on 5611 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Robinhood to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No comments, Free.
Cons: No customer service, Customer service, You cannot call for support.67% of users think that Robinhood should improve its Customer Service.
75% of users say that they won't use Robinhood in the future for similar services or products.Recent recommendations regarding this business are as follows: "Pain in the *** getting a hold of them", "there must be a phone line to speak to customers", "Don't become a customer", "Stay Away from this company", "Stay away".
Most users ask Robinhood for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Robinhood Reviews
"I need three statements of recent activities"
My wife is in a long-term memory care unit for dementia. I am applying for Medicaid their requirements are that I close my account with Robin Hood. I need you...
"Scam broker"
Bad company!! Nothing worked as expected. So I filed a complaint with Assetreclaim . Org and got my refund of $30,000 I invested
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: My Funds Are Trapped In Robinhood
Company resolved the issue.
I've written 4 different complaints including the Massachusetts Securities Division, what a mess...I cannot even withdraw my own money nor contact Robinhood.
- Unable to contact robinhood directly
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS PLATFORM
Stolen card
I never used my card, and don't know if I will do any other business online, It's hard to trust anyone with my info specially online.
Preferred solution: My account recovered and refunded
User's recommendation: Pain in the *** getting a hold of them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible Customer Support
- Retail investing without fees
- Can steal your money and you have nobody to call
Preferred solution: Full refund
User's recommendation: Stay away from Robinhood. They will steal your money and there is no customer support
Chicago, Illinois
Robinhood has restricted my accounts without merit
User's recommendation: "0 trading fees" is TOO GOOD TO BE TRUE. STAY FAR AWAY! You WILL pay a HEFTY PRICE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person donated to support our platform. Learn more
Supporter
Resolved: I received a notice from Robinhood trading app, That my account was locked?
Company fixed the issue and I have been provided with apology. I was able to get access to my investments and account.
I thought i was about to loose my hard earned money deposited in to Robinhood account. Reading about the other people made me realize how lucky i was to recover my account.
- Easy to deposit money in to your brokerage account
- You could loose access to your account very easily
Preferred solution: Access to my account that i have been depositing money in to since 2001
User's recommendation: Robinhood can lock your account for any reason and may not give you your money or investments back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I cannot access my account and I cannot get it released from Robinhood, there is fraud being demonstrated
Company fixed the issue and I have been provided with apology. Due to the intervention of Pissedconsumer, I received a reply and a solution to my problem.
It was by the action taken by Pissedconsumer that Robinhood complied with giving me my needed funds.
I will never deal with this company again. Thank you Pissedconsumer for resolving my problem!!
- Easy to take your money
- Assign a case number then close it without your knowledge
- Horrendous customer service
- Do not allow calls after three times and move to email
Preferred solution: Full refund
User's recommendation: Stay away from this company, it is better to find another place. The customer service is horrendous, they close your case without even resolving or addressing the issue, they disconnect calls on purpose, they avoid taking care of the problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Robinhood Account is Locked.
Preferred solution: help by email
User's recommendation: Very difficult to get help and no recourse to contact the company.
Dallas, Texas
Will not respond to question about withdrawing funds and no one pics up re route to "person " that can help
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
RobinHood.Com Is A Scam- DO NOT TRADE ON ROBINHOOD ~ TRADERS BEWARE!!!!
- Looks legitimate
- Total scam
Preferred solution: Full refund
User's recommendation: Trade Elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
RobinHood.Com Is A Scam- DO NOT TRADE ON ROBINHOOD ~ TRADERS BEWARE!!!!
- Looks legitimate
- Its a total scam
Preferred solution: Full refund
User's recommendation: TRADERS BEWARE! Do Not Trade Anything On This Platform Unless You Want To Be Scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account was restricted for over one week and the Support agent hang up on me and blocked me from requesting a call back for over 2 hrs .
- Unprofessional
Preferred solution: Apology
User's recommendation: Do not open accounts with Robinhood
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Locked account.
- Easy trades
- No customer service can lock account anytime without notice
Preferred solution: Full refund
User's recommendation: Don’t invest there until they set up a live chat and reliable customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I WAS ABLE TO GET REFUND OF MY HARD EARN MONEY WITH THE HELP OF A CYBERSECURITY THAT I HIRE
- Try to took my hard earned money
User's recommendation: HIRE A CYBERSECURITY TEAM LIKE I DO..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money
- Non
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Zero Customer Service
- No pros cons are the website and customer service stink
- Bad website bad service
Preferred solution: Full refund
User's recommendation: Stay Away from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
ROBINHOOD TRY TO RUN AWAY WITH MY MONEY
User's recommendation: ASK FOR HELP FROM CYBERSECURITY IF YOU ARE VICTIM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
ROBINHOOD STOLE MONEY FROM ME!!!
Robin Hood said I opened a gold account which I did not open. I have tried to contact Robinhood with no success because they hide their phone numbers and email addresses.
Robinhood cashed out some of my stocks in order to pay the membership fee on this gold account that I did not open. So Robinhood has stolen my money and cashed out my stocks in order to pay for a membership fee to upgrade my account that I did not authorize. As I stated earlier I cannot get in contact with them due to them hiding their phone numbers and email addresses. I tried contacting them with the one email address that I did find online and I never heard back from them as I emailed Robinhood at
report@***.com.
I never heard back from them after emailing them about the situation to the email address I listed above. I find Robin Hood to be quite Shady if they are hiding their phone numbers and email addresses. I just want answers as to why they cashed out my stocks without my authorization and how I got signed up for a gold account which I did not sign up for.
Robinhood owes me an explanation and to give me my stocks back that they cashed out. WAITING ON AN
EXPLANATION FROM ROBINHOOD!!!
- Everything related to robinhood
Preferred solution: Full refund
User's recommendation: Be very leery of a company that will not provide you with their customer service phone numbers and email addresses!!
Robinhood FAQs
Robinhood is a financial platform that offers customers commission-free stock, options, gold, and cryptocurrency trading.
Is Robinhood safe?
Customers like Robinhood for its commission-free trading on a wide range of assets. However, Robinhood reviews on Pissedconsumer.com indicate complaints regarding fraudulent activity, withdrawal delays, and being hacked.
Should I pay for using Robinhood?
Customers are not charged for opening an account, maintaining their accounts, or transferring funds. Robinhood only passes down to the customers' fees charged by self-regulatory organizations (SROs).
How can I withdraw money from Robinhood?
For Android and iOS devices, go to the Account icon and tap on “Transfers.” Next, select “Transfers to Your Bank” and choose the account you would like to transfer to. Enter the amount you wish to transfer and click on submit. To withdraw via the web app, click on “Account” and then “Banking” to initiate a transfer to your bank account.
How can I close my Robinhood account?
Go into your Robinhood app. Tap on the Account icon and then go to settings. Tap on “Account Information” and scroll down to select “Deactivate account”. Follow the steps provided to withdraw any outstanding balance and confirm your deactivation request.
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They’re a terrible platform to invest with. Withdrawal is almost purposefully made impossible .
I had to get help removing my money from the website. After a lot of back and forth with Robinhood support, I was directed to contact: Forexfraudteam@***m They resolved my issue within 3 days.