Robinhood Reviews

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Fraud

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They let someone take 6,000.00 dollars out my account and I contacted them and I got emails for proof of this and they said I would get my money back from the fraudulent activity that they allowed on robinhood I not know what the people purchase or who they where and Robinhood know who it was

User's recommendation: Do not use Robinhood it is fraud.

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1 comment
#2099778

I got my check direct deposited to my robinhood account and spent no more than $600. I have a total of $1,000 or more that just vanished from my account.

I cannot get customer service on the line and there is no way to find out what my transactions were.

I am very upset that I did not look further into deposits before I decided to have my hard earned money transferred into this account. Please someone help me retrieve my funds from this fraudulent company.

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ID
#2793205 Review #2793205 is a subjective opinion of poster.
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Update by user Dec 04, 2020

Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Once the warranty comes, detectives...

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13 comments
#2096288

+ For Robinhood $upport ( 1 - 7 1 5 - 5 O З - З O б б ), truly helpful

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ID
#2299508 Review #2299508 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Real time price
  • Trading made simple
Cons
  • Robin hood made mistake and took money
  • Zero customer service no help against thieves
  • Not a safe app
Loss
$3883
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why take out $25000 from my checking acct even though I didn't authorize it

Why take out $25000 from my checking acct even though I didn't authorize it. I never join your company, so its ridiculous.
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ID
#3132521 Review #3132521 is a subjective opinion of poster.
Preferred solution
Full refund

I want to cancel and close my account

Its not a complaint or problem I just want to close my account and transfer my funds back to my bank account
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ID
#3132513 Review #3132513 is a subjective opinion of poster.
Location
Florence, South Carolina
Preferred solution
Full refund

Ridiculous!! Customer service sucks

Robinhood says to visit their site for more help!! IT DOES NOT HELP. I want to talk to a real person. This is ridiculous. They want us to invest real money, but they can't help when we need it.

User's recommendation: Would not recommend.

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ID
#3132497 Review #3132497 is a subjective opinion of poster.
Location
Lafayette, Indiana
Preferred solution
Into my account.

I want to call

I forget username and password bbbbbbbbbbvvvvvvvvvcddfhjhxzxcbcxvvxdghcxfgvdfgvVvvvvvbsbjeudhvdjsjhsbsbsbndndnndn
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ID
#3132246 Review #3132246 is a subjective opinion of poster.
Location
Baltimore, Maryland

No help

I've been trying to fix my account for months and have been re-routed. I have no time to go from one department to another.

User's recommendation: Phone number is faster.

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ID
#3131581 Review #3131581 is a subjective opinion of poster.
Location
Federal Way, Washington

Still not able to log into my account

I've been trying to open my account for the fact I lost a phone, an my old number for over six months now. I'm concerned that someone else cased out my investment. Or using my funds. I could have made so much due to stock inflation over the past holidays yet Robinhood has let me down an has not helped me resolve the issue. Just need to update my number so I can do the two-factor I'd code..
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ID
#3131153 Review #3131153 is a subjective opinion of poster.
Location
Greenwood, Arkansas
New Reviewer

Need to ask pacific questions

It was a automated voicemail saying to go to the app or whatever and have a good day I think that *** having trouble accessing my app so I needed to check my funds and I can't find a number on my debit card call the bank so little screwy
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ID
#3130770 Review #3130770 is a subjective opinion of poster.
Location
Sacramento, California
Preferred solution
You say you have customer service then have customer service you have a customer service number then how customer service people to answer it not a *** automated
New Reviewer

I think that my account had been hacked

I think that my account had been hacked. I called and there is no customer support. Your service is horrible
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ID
#3130756 Review #3130756 is a subjective opinion of poster.
Location
Middletown Township, New Jersey
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Taking money out of account after I canceled my order

Money taken from my bank account. I canceled my order before it was processed and now I am overdrafted in my bank account because I thought I had canceled it.

User's recommendation: Call or email to verify if you still want to go through with orders.

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ID
#3130752 Review #3130752 is a subjective opinion of poster.
Location
Leander, Texas
Loss
$91
Preferred solution
Full refund
New Reviewer

I want to close account

Super hard to navigate site. I wanted to buy Crypto on here but its not supported in my state so Im ready for my funds to be returned and account closed
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ID
#3130323 Review #3130323 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Full refund
New Reviewer

To stop a bank transfer from my bank

I need to close my account now and stop monthly withdrawal from my bank account and no more transactions needed moving forward
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ID
#3129190 Review #3129190 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Full refund

Change of card number

I've tried to contact you for more than 2 weeks! I changed banks a month ago! I have a new card number and no one has called me or emailed me how to give you my new card number! My phone number is 317-517-****! I gave to you several times! Please call me so I can give you my new card number!
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ID
#3127089 Review #3127089 is a subjective opinion of poster.
Location
Indianapolis, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They stole my money transferred unauthorized money

Robinhood - They stole my money transferred unauthorized money
They sold my crypto, there was unauthorized transaction and there is been a issue trying to get a hold of customer service

User's recommendation: They stole my money, they transferred unauthorized money i been trying to contact robinghood but no luck i need tall to give me my crypto back, is very hard to get a hold of a representative i am pretty upset with this app.

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ID
#3126747 Review #3126747 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Will not let me log in

I recently got a new phone, Google transferred all my apps to new phone. Try to log into Robinhood, send confirmation text msg to old number. Emailed Robinhood, asked me to send photos of myself and driver's license. First they said it was a mirrored image, resent photos, again a problem, so I sent more photos, and again and again the software I assume couldn't read the images. But a person could, but I suppose that's just too much to ask for.

User's recommendation: Use s different app.

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ID
#3126689 Review #3126689 is a subjective opinion of poster.
Location
Kingsport, Tennessee
Loss
$2
Preferred solution
I'd like to be able to log into my account.
New Reviewer

Need to change my phone number to login to my account

Need to change my phone number to login to my account. I changed my phone and phone number. I need help to get into my account.
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ID
#3126527 Review #3126527 is a subjective opinion of poster.
Location
Yorkville, New York

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