Robinhood
Robinhood Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinhood has 1.7 star rating based on 4470 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Robinhood to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No comments, Free.
Cons: No customer service, Customer service, You cannot call for support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinhood has 1.7 star rating based on 4470 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Robinhood to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No comments, Free.
Cons: No customer service, Customer service, You cannot call for support.62% of users think that Robinhood should improve its Customer Service.
54% of users say that they won't use Robinhood in the future for similar services or products.Recent recommendations regarding this business are as follows: "read the body of my message", "Do not buy from Robinhood. It is NOT user friendly.", "Unless you can ensure you will NEVER have a life change, don't use Robinhood.", "Do not accept this card too many problems", "ORLANDSEC".
Most users ask Robinhood for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTheft/hack
Robinhood chooses to ignore my concerns. By doing this they are showing their lack of concern about how this happened and how it can be avoided.
I couldn't sign into my account. My biometrics were not working.
I chatted with their customer service A.I., no help. That chatbot said that I would get a phone call within 24 hours from support. Around 20 hours later, I got a call from someone asking if I needed support from Robinhood. I said yes, and they asked me about the problem and then helped me to access my account.
We got in, and the tech support suggested that I add a wallet to put my items in so I could access it anytime without dealing with Robinhood's biometrics. I've heard about wallets before, and seeing how it's almost impossible to talk to anyone from R/H when you need them, it seemed like a good idea. I put my earnings into a wallet that belonged to a thief and lost everything I had. I figured this out while I was still talking to the hacker, so while I was arguing with him, I had my son chatting with R/H, telling them I was being hacked and to please freeze my account.
The best we got was that someone would call us back in 24 hours. I know I was stupid for giving out my information, but I never would have if R/H had not promised a callback to occur at the same time I received the hacker's call. For this reason, this coincidence made me suspicious if this hacker was an employee or getting info from an employee. I do know that it was the lack of customer care that allowed me to be taken in.
They said they were going to investigate, nothing, no questions for me, they just closed my account.
They replied only by online chat. When I asked why it takes days to send money to my bank, but yet when a hacker wants me to dump my earnings in a never-used wallet, it only takes seconds???
- No live service for days im still waiting on a call back
Preferred solution: some if not all of the money that was stolen
User's recommendation: Say away,,, use someone with quicker response to the customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I lost a huge amount of money to Robinhood
My life savings were taken from me after trusting the platform with my hard-earned money. I thought all was gone until I met with tesoyplus.com, which rescued me and saved me by getting back all my life savings for me without stress.
User's recommendation: read the body of my message
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unable to access my deceased husband's account
Not to invest with Robinhood.
No response from Robinhood
I have unsuccessfully tried to access my deceased husband's account to no avail. There is no place to ask for help.
When you do click on help, it brings you back to the login page for the account. As I no longer have the phone number linked to the account, there is simply no way I can access it.
- Customer service is unavailable and inefficient
- No chat group either
- When you click help it brings you to the main screen again
Preferred solution: Access to my deceased husband's account.
User's recommendation: Do not buy from Robinhood. It is NOT user friendly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Forced sale and lossof ETH
Robinhood closed my account without providing any functional method to transfer my cryptocurrency (ETH) out of their platform, despite previously stating I had 60 days to complete such a transfer.
When I attempted to initiate a standard transfer of my ETH to my own personal wallet (Trust Wallet), Robinhood abruptly restricted my account and then fully closed it. They refused to provide any assistance or functioning transfer method.
All communication channels, including phone support and message support, were removed or disabled.
Robinhood then forced the sale of my ETH, resulting in a financial loss to me. I was given no choice, no alternative, and no explanation.
Key issues: Robinhood stated I had 60 days to transfer crypto, but then refused to allow any transfer method My account was closed without meaningful notice or appeal Support was completely inaccessiblemessages, email, and phone numbers were disabled They force-sold my ETH at a loss, which appears to be against my interests I was denied the ability to self-custody my lawful assets despite being legally permitted to transfer crypto
Previous lawsuit against Robinhood in California for these same allegations:
Robinhood Markets will pay $3.9 million for failing to let customers withdraw cryptocurrency from their accounts from 2018 to 2022.
(CA Attorney General Rob Bonta). The settlement also resolves claims that the platform failed to fully disclose aspects of its trading and order-handling arrangements.
User's recommendation: Steer clear of Robinhood, especially when investing cryptoocurrency.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate on complaint 8/27/2025
After informing me I still had $38K remaining in my Robinhood cash account owed to me, they changed my account status to owing them $111K. This is not even possible as they disabled my account on 8-4-2025 and said they were closing it and returning all money.
After 16 days, they returned $1,100,000.00 with $38K remaining. I demanded it back, and I could tell they were going to try and rob me.
Now they are claiming I owe them $111K, which is impossible because after the Aug 4 deactivation of my account and notice of account closure, there was no way to complete any type of transaction as to where I could owe any funds. I want my $38K back immediately and all funds transferred back to my bank.
- Crooked
Preferred solution: Full refund
User's recommendation: Stay away from this crooked company. Search Robinhood complaints and you will see you and of
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |If I could give them zero stars I would.
It is impossible to recover your account if you get married, change your name to your married name, and do not have access to your old email address. Their account 'recovery' tools are useless because they do not allow you to proceed without logging in to your account!
And you absolutely cannot request to talk to a human to explain the situation without logging on to your account!
Wth!??? If I had this to do over again, I would never use this platform.
- Zero customer service available
Preferred solution: I need actual human interaction to recover my account.
User's recommendation: Unless you can ensure you will NEVER have a life change, don't use Robinhood.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am so amazed after many attempt to withdraw my funds
A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to ORLANDSEC .
COM and team, for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns.
Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.I was able to get back all my fund and the issues was resolved by the help of ORLANDSEC . COM
User's recommendation: ORLANDSEC
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cannot log into my account.
cannot kog into my account. have tried every method on your support page i do not get any e mails from with a verication number and do not get any text messages from them. phone number for text messages is 281235****
e mail is adinick@***.net
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterThey refuse to return my money!
Hire thugs to collect
They decided to close my account (for no apparent reason). They then sold the bitcoin in my account worth $1.2M.
Pursuant to federal law, they are required to return my money immediately. Instead, they stall and delay, refusing to give me my money back. They don't have a phone number to speak to a live person. They blocked me from their support chat.
I need my money back or I will lose my home and my business. There are hundreds of complaints against Robinhood all over the internet. The SEC just fined them $45M on another matter. They are corrupt and need to be stopped.
I need some help exposing them and getting my money back. Can someone please help me?
- Are scammers thieves and rip off artists
Preferred solution: Full refund
User's recommendation: Do not do business with Robinhood or you will lose your money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my $1.3 Million back!!!
They are currently still ignoring me.I don’t have very many choices to get even.
Im writing my review/complaint on pissedconsumer.com a scam reporting website in which Robinhood has 6258 complaints. Im surprised nobody has murdered someone there yet.
Listen, they have until Monday at 5:00 PM to return my $1.3M to my bank.
I think you already know whats going to happen if they dont.
l will probably do life in prison but someone there will wish they returned my money. At that moment they will know it will be too late to do anything but pray.
So they better return my money now while they still can.
Who is with me on this?
Preferred solution: Full refund
User's recommendation: Go over armed and ready to blast them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I love when pumpers get banned and come here to complain
Seen a lot of bag pumpers and spammers on this site cry their hearts out when thieves been banned from the platform for doing everything they were not supposed to do.
Preferred solution: Nothjng
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Two-Step Authentication
Yes, I am having problems with my two-step authentication as I have no phone at the moment and cannot receive my SMS text message to enter the code in. The face recognition is fine; just the SMS text is my problem.
I cannot get in. The best contact is by email, not phone, as I have no phone at the moment.
Kind regards,
Kelley M. Simich
- Good choice of stocks to invest
Preferred solution: Two-Step Authentication removed
CAN NOT GET ON ROBINHOOD WEBSITE
CAN NOT GET 6 DIGIT PASSCODE.I DO NOT HAVE A CELL PHONE TO GET ON THE WEBSITE. THEY HAVE MY EMAIL ADDRESS. BUT ARE SENDING ME TEXT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |PASS WORD
i need help with getting logged on to my account. i have changed my password and still cannot get in.
i need help bad. where do i go to get help?
Preferred solution: I NEEDE HELP GETTING LOGGED IN MY ACCOUNT
Companies Similar to Robinhood
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
