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Fraud

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They let someone take 6,000.00 dollars out my account and I contacted them and I got emails for proof of this and they said I would get my money back from the fraudulent activity that they allowed on robinhood I not know what the people purchase or who they where and Robinhood know who it was

User's recommendation: Do not use Robinhood it is fraud.

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3 comments
#2190143

I been trying to get in my account for months no and can't talk to anyone it's a bunch of ***

#2120938

This happened to me

#2099778

I got my check direct deposited to my robinhood account and spent no more than $600. I have a total of $1,000 or more that just vanished from my account.

I cannot get customer service on the line and there is no way to find out what my transactions were.

I am very upset that I did not look further into deposits before I decided to have my hard earned money transferred into this account. Please someone help me retrieve my funds from this fraudulent company.

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Featured
ID
#2793205 Review #2793205 is a subjective opinion of poster.
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Robinhood account was hacked

Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Update by user Dec 04, 2020

Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Once the warranty comes, detectives...

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9 comments
#2089958

Finally I was able to reach them at 1855 9O9 2795 and they were able to resolve my issue.

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ID
#2299508 Review #2299508 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Real time price
  • Trading made simple
Cons
  • Robin hood made mistake and took money
  • Not a safe app
  • Zero customer service no help against thieves
Loss
$3883
Preferred solution
Full refund

Can't access account because of new number

Need to access my account , I received an email saying that you guys have no record of my account.my name is Nichleous Bolley and my last 4 of ss card are 9336. Plz contact me at 813-312-****. To resolve this matter
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ID
#4048707 Review #4048707 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Recover my account

I can't log in to my account, I want to recover my email and password I send a message but you don't answer me I want to recover my account because I have infertility
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ID
#4048479 Review #4048479 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad service I am not arobot

can not get help from robin hood I con not log in and can not get help ;::: ///??? /??? ???<<<<<<<<<<<

User's recommendation: If you can not talk to them don't go with them.

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ID
#4047993 Review #4047993 is a subjective opinion of poster.
Location
Albany, Oregon

You cannot get a human being on the phone

I cant transfer money to my account or find out my account and routing number. Please respond my telephone number is 702-557-****

User's recommendation: No recommendations I.

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ID
#4047958 Review #4047958 is a subjective opinion of poster.
Location
Gaston, South Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account Restrictions

Update by user Oct 03, 2022

There is no resolution or evolution yet.

Original review updated by user Oct 03, 2022
My account has had restricts for months now. You are holding my money and I want it back. I can't transfer it to spend, The use Plaid for account verification, and I'm scared to add a bank account they'd have access to. How do I lift restrictions and get my money out?

User's recommendation: Don't use them. No phone, unresponsive email. Holding my money and brokerage.

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ID
#4046135 Review #4046135 is a subjective opinion of poster.
Pros
  • Zero customer service
Cons
  • As defined in complaint
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Having issue with my account

I have a new phone. The other phone had my login. This one to, I have a new password. They said they sent a code a one time to my phone, but this is my new phone I can't get in my account I have some stock but can not logins. I need some help. Can someone please help me with this problem all I want to do
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ID
#4045729 Review #4045729 is a subjective opinion of poster.
Pros
  • I need help
Cons
  • I never received the code to my new phone
Preferred solution
They said they sent me a code but I never received it to my new phone

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Verified Reviewer
New Reviewer

Cancel account

You can not reach this company . They listed a number that does not assist, resolve or even answer your call.

User's recommendation: Stay away.

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ID
#4045717 Review #4045717 is a subjective opinion of poster.
Cons
  • Zero customer service
Preferred solution
Full refund
New Reviewer

I want my money back in my account

I want my money back in my chase account is hard to get in contact with customer service I need to know a way to get back my money

User's recommendation: Dont invest hard to get your money back from robinhood.

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ID
#4045380 Review #4045380 is a subjective opinion of poster.
Pros
  • Never againnever again
Loss
$1000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I’m locked out of my account

Can't log into my account because my password was discontinued by Robinhood and I'm having trouble establishing a new one

User's recommendation: Do not use this site. They can change your password without warning and keep you locked out of your account due to horrible customer service.

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ID
#4044443 Review #4044443 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Horrible customer service
Preferred solution
A new password

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was locked out of my account because Robinhood

Can't log into my account because my password was discontinued by Robinhood and I'm having trouble establishing a new one. Going on week 3 reaching out every day for customer service help. They havent responded by phone or email yet. Feel Im being scammed from withdrawing my funds or worse yet they are planning on keeping my money I have in Robinhood

User's recommendation: Warning - this is a very risky stock platform. They can change your password without warning and due to horrible customer service will keep you locked out of your account indefinitely.

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ID
#4044432 Review #4044432 is a subjective opinion of poster.
Location
Bellevue, Washington

I've been locked out of my account

Nobody has called me the issue hasn't been solved I need somebody to do their job and get me back into my account please and thank you!!!
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ID
#4042304 Review #4042304 is a subjective opinion of poster.
Location
Kennett, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Call me

Call me I want to speak to a representative. How can a company not have a phone number for customers to talk too ???

User's recommendation: *** no.

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ID
#4040274 Review #4040274 is a subjective opinion of poster.
Location
Stamford, Connecticut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't log in

I just want to get an email. But it never sends The chat didn't help Verified my face and licensestill didn't work

User's recommendation: Write your stuff down. It's ridiculously hard to get help if you forgot password.

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ID
#4039126 Review #4039126 is a subjective opinion of poster.
Preferred solution
Actual help

Personal questions

I suppose to have gold for instant use of payment. But my money was on hold. I didn't understand. But all worked out for the best.

User's recommendation: I would recommend.

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ID
#4038884 Review #4038884 is a subjective opinion of poster.
Location
Medellin, Antioquia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can close my account!

Waiting waiting waiting and no luck. Try so many times to close my account and no luck. Cant get hold of anyone!!!

User's recommendation: Stay away from this joint!

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ID
#4038500 Review #4038500 is a subjective opinion of poster.
Cons
  • All cons
Preferred solution
Deactivate my account and get my money back!

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