Robinhood Reviews

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My account is hacked

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Update by user May 11, 2021

My account has been hacked. I can’t change my email and I’m trying to get customer support but it keeps referring me to the website.

No help at all. Now my account is vulnerable.

This is the worst. Have a live person to talk to because the website does not help.

Original review updated by user May 11, 2021
I am a pissed off customer. I called and only referred to the website. I did that already and thats why Im calling. My account has been hacked and money taken out of my account.
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ID
#2546078 Review #2546078 is a subjective opinion of poster.
Loss
$55
Preferred solution
Full refund
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Update by user Dec 04, 2020

Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Once the warranty comes, detectives...

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7 comments
#1996040

Hello - My account has been locked and I just wanted to know if you ever received a full refund.

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ID
#2299508 Review #2299508 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Trading made simple
  • Real time price
Cons
  • Robin hood made mistake and took money
  • Zero customer service no help against thieves
  • Not a safe app
Loss
$3883
Preferred solution
Full refund
New Reviewer

I only see .33 cents in my purching account, but they took 120.00 from my bank account.

I do not see my money in my purchasing account. They have taken their 1000 credit, plus an extra 120.00. But I only have 33 cents buying power. Where is my money?
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ID
#2708329 Review #2708329 is a subjective opinion of poster.
Pros
  • Making money
  • It is free trading for crypto and purchasing partial shares
Cons
  • No customer service at all
Loss
$120
Preferred solution
Deliver product or service ordered
New Reviewer

I cannot access my account

I have two accounts with Robinhood. My old phone is not working. I bought a new phone, but for some reason I can't access the account that I before.I want to check that account in order to see how that account is doing,but it will not let me in.
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ID
#2708321 Review #2708321 is a subjective opinion of poster.
Cons
  • No one to contact
Preferred solution
Let the company propose a solution
New Reviewer

Account locked out without explanation

I have been locked out of my account for weeks. I have sent several emails with no response. I have sent all of the required verification documents and still have not been able to login. I've tried changing passwords but I never receive the required email to do so. What is the issue?
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ID
#2707769 Review #2707769 is a subjective opinion of poster.
Loss
$4000
Preferred solution
My account back. I just want to be able to login to my account

Is someone cash out my money

Why this company withdraw my money, I don't know this name is (Chedraui El Dorado Boca Del Rio Mex) I need help Please
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ID
#2707756 Review #2707756 is a subjective opinion of poster.
Location
San Diego, California
Loss
$573
Preferred solution
Full refund

Is someone cash out my money

Hi all, I dont this place name is Chedrani El Dorado Boca Del Rio Mex. why are they cash out my money total 10 times. ( 6 time $74.63, 2 time $49.75, 1 time $24.88, 1 time $1.24). Please help me to stop this problem and how are they can coming to my account. Thanks
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ID
#2707587 Review #2707587 is a subjective opinion of poster.
Location
Valley Village, California
New Reviewer

ONTX Shares missing

Robihood friends.. On December 21, 2020 I bought 92 shares of ONTX then I sold 6 shares on June 2, 2021 .. I should have 86 shares as balance, but as you will see, these are no longer in my account. Could you please tell me where are the 86 shares that I am missing? I await your answer thanks. Reina Ramos Show quoted text
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ID
#2707486 Review #2707486 is a subjective opinion of poster.
Loss
$559
Preferred solution
Full refund
New Reviewer

Can't withdraw my own money

I put money in my account and you all acted as if it were yours and its mine. I cant take it out if I wanted to
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ID
#2707059 Review #2707059 is a subjective opinion of poster.
Location
Orlando, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Account

Hello I have a account that I would like access to I need to show income from this account a 1099 form
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ID
#2706958 Review #2706958 is a subjective opinion of poster.
Preferred solution
Proof of this account for tax purposes
New Reviewer

Unable to get a hold of someone

My account has been hacked today. I have been trying to contact you guys to take care of it but nobody answers.
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ID
#2706811 Review #2706811 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer

To get access to my funds

I'm just trying to access my account with my new phone and my new number. Which I am using now hopefully
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ID
#2706595 Review #2706595 is a subjective opinion of poster.
Pros
  • Pros of cons and robbing hoodlums would be more accurate
Loss
$30
Preferred solution
My funds
New Reviewer

To recover loss stock funds

I sold my stocks the money never went to my bank My ticket number is 1959**** how do I get the money to my bank
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ID
#2706564 Review #2706564 is a subjective opinion of poster.
Pros
  • Handle the legal part for you makes it way less steff
Cons
  • Would not let me withdrawal my money into my bank account
Loss
$844
Preferred solution
All money that is own to me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My deposit left my bank on Monday, Robin Hood has still not posted it to my account.

Where is my money in my account? Left my bank account last Monday. Deposit it or I am going to another trading platform

User's recommendation: My deposit left my bank on Monday, Robin Hood has still not posted it to my account.

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ID
#2706399 Review #2706399 is a subjective opinion of poster.
Pros
  • No fees
Cons
  • Customer service not helpful at all
  • Zero customer service please call me help me get my money back
  • Horrible customer service
Loss
$2000
Preferred solution
Deposit my damn funds
New Reviewer

How do you transfer money from the Robin Hood account to my bank

Im trying to transfer money from my Robin Hood account back to my bank and I was doing is taking it from my bank and putting it in the Robin Hood account now Im overdrawn at the bank bank
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ID
#2706256 Review #2706256 is a subjective opinion of poster.
Location
Moscow, Pennsylvania
Loss
$800
Preferred solution
Full refund
New Reviewer

YOU SUCK

The day I opened an account at your company was one of the mistakes I made in 68 years. I spent so much time being upset and feeling ill.
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ID
#2706017 Review #2706017 is a subjective opinion of poster.
Preferred solution
Get my account closed as soon as possible

Hacked account

My account was hacked All monies invested has been withdrawn and sent to another account and I've been locked out of account and no response from Robinhood.

User's recommendation: Don't invest with Robinhood.

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ID
#2705874 Review #2705874 is a subjective opinion of poster.

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