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Fraud

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They let someone take 6,000.00 dollars out my account and I contacted them and I got emails for proof of this and they said I would get my money back from the fraudulent activity that they allowed on robinhood I not know what the people purchase or who they where and Robinhood know who it was

User's recommendation: Do not use Robinhood it is fraud.

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3 comments
#2190143

I been trying to get in my account for months no and can't talk to anyone it's a bunch of ***

#2120938

This happened to me

#2099778

I got my check direct deposited to my robinhood account and spent no more than $600. I have a total of $1,000 or more that just vanished from my account.

I cannot get customer service on the line and there is no way to find out what my transactions were.

I am very upset that I did not look further into deposits before I decided to have my hard earned money transferred into this account. Please someone help me retrieve my funds from this fraudulent company.

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Featured
ID
#2793205 Review #2793205 is a subjective opinion of poster.
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Robinhood account was hacked

Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Robinhood account was hacked
Update by user Dec 04, 2020

Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. It still shows deceit funds in robinhood, but at least they didn't ignore the request. Once the warranty comes, detectives...

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11 comments
#2096288

+ For Robinhood $upport ( 1 - 7 1 5 - 5 O З - З O б б ), truly helpful

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ID
#2299508 Review #2299508 is a subjective opinion of poster.
Product
Robinhood Account
Pros
  • Real time price
  • Trading made simple
Cons
  • Not a safe app
  • Zero customer service no help against thieves
  • Robin hood made mistake and took money
Loss
$3883
Preferred solution
Full refund
New Reviewer

Need help with account

I need customer support . I cant make day trade . Please call me back to help me guide how to use the rules. Thank you.
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ID
#3847063 Review #3847063 is a subjective opinion of poster.
Location
Raeford, North Carolina
New Reviewer

Your company hung up on me so you get a 0 rating

Need to talk to some one about your company and ticker symbols. Don't bother getting back, I don't do business with people who hung up on me.
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ID
#3846907 Review #3846907 is a subjective opinion of poster.
Location
Los Angeles, California

Account balance money stolen

Need to speak to a representative 909-809-**** A robinhood agent called me I wanted to transfer my funds so he was able to control my phone he transferred the money from my phone now my money is gone. I spoke to another Robinhood representative he stated I would be reimbursed!

User's recommendation: Be cautious.

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ID
#3846687 Review #3846687 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Trying to get account reopened

My phone number on my account is a land line and cannot receive texts the number on my account is 618 996 **** my cell phone number is 217 690 **** I have been trying for months to get into my account my name is Joseph Walter Lawson last 4of ssn is 0376 I need help thank you.
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ID
#3846547 Review #3846547 is a subjective opinion of poster.
Location
Kansas City, Missouri
Preferred solution
Apology
New Reviewer

Didn’t help

Want to sell stock and cant figure it out. Im old and not high tech. Need someone to help me figure it out
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ID
#3846520 Review #3846520 is a subjective opinion of poster.
Location
Conyers, Georgia
Preferred solution
Sell stock and money to Truist
New Reviewer

No puedo comunicarme

Es difícil comunicarme con servicio al cliente. Cambie mi número telefónico y necesito entrar a mi cuenta. Mi nuevo # 786665****. Enviar la clave a este # o a mi email maremabazam@***.com
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ID
#3846124 Review #3846124 is a subjective opinion of poster.
Preferred solution
Enviar claves a mi email

Withdrawal without authorization

I don't and haven't opened a account period. I don't want this account please close. Delete what ever you need to do.
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ID
#3846055 Review #3846055 is a subjective opinion of poster.
Location
Williamstown, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot log in. IDme is not working

Hello, I need help logging in to my account. ID me is not working. I cannot get my account corrected with ID ME as they are non-responsive. I emailed days ago and have not received a response from Robinhood. Please help and call me as soon as you can. Tracy Shibla (407) 687-****
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ID
#3844759 Review #3844759 is a subjective opinion of poster.
Location
Palm Coast, Florida
Preferred solution
I need to log into my account immediately.

I worked my way up to level three options and was a happy customer till they removed level 3 options trading so angry about this

I had work my way up to level three options and recently in June and had them taken away and put it back to level two and the reason why they said was my investment profile wasnt up-to-date but it was I dont know if it didnt register because I was on the app and not the website I dont know but Im a very pissed off customer and withdraw all my money. I will put it back when they fix this issue already had a case open and talk to customer support they didnt fix anything in fact they made it to where I cant reapply till 2025 which is ridiculous.
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ID
#3843940 Review #3843940 is a subjective opinion of poster.
Location
Tampa, Florida

I had leveled up to level three options and they took them away so pissed off

I have worked my way up to level three options then in June they took them away because they said my investment profile wasnt up-to-date but it was up-to-date their software just didnt recognize it or register it whatever now I cant reapply till 2025 I think thats crazy so angry right now hopefully they can do something to get me back where I was level three options

User's recommendation: Stay away.

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ID
#3843917 Review #3843917 is a subjective opinion of poster.
Location
Tampa, Florida

Restricted account

Restricted my account and stocks got sold while I was in jail caused me to get charged three over draft fees in one day go to cash app investing instead
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ID
#3841780 Review #3841780 is a subjective opinion of poster.
Location
Mansfield, Texas

Not satisfied

I had about 3000 in my Robinhood account The market was going down so I called into Robinhood to get a refund and close my account.I received a call from a Robinhood he stated he would be helping me not knowing it was a scam !!! I havent heard back from them nor has anybody heard of this person. Thanh you Cynthia Hernandez. 909809****
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ID
#3841304 Review #3841304 is a subjective opinion of poster.
Location
Dallas, Texas

Account balances

I had a Robinhood account I had about 3000. The market started to dip so I called and received a phone call from Robinhood not knowing it was a scam my 3000 are gone. Robinhood representative stated they would look into this and never heard back . Thank you Cynthia Hernandez. 909-809-****
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ID
#3841242 Review #3841242 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

Fraud

I was never told if this was resolved or not and I'm the person with the account ... What is going on? I wanted this account closed this account closed and I don't even know if it's closed and my that's closed and my ex was trying to get into it And I don't even know if he got there!
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ID
#3841062 Review #3841062 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not able to withdraw money

Closing on a home purchase, unable to transfer more than 50k out of account. They told me to do wire transfer, I sent all instructions as requested with information. It's been days, no one has even looked at it or responded to my many emails. This is illegal practices to withhold someone's money. I'm at risk of losing contract because cannot get my money out of Robinhood. All other brokerages it was no issues at all. Be very careful. I have learned my lesson and will never have bigger amounts in this shady company. Beyond frustrating and upsetting to have to deal with begging for my funds to be transferred.

User's recommendation: STAY AWAY use a real brokerage where can get help and don't steal your money.

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ID
#3840360 Review #3840360 is a subjective opinion of poster.
Location
Wayne, New Jersey
Cons
  • No customer service to talk to
  • Unable access my funds
Preferred solution
I would like to get MY MONEY wired right now stop playing games with people's life causing so much distress and lack of communication. Shameful

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