Robinhood

He passed away. He has a Robin Hood account, like me.

His beneficiary is me. How can I access his Robinhood account?

There is a technical bug or glitch error with my Robinhood account. I haven't found any restriction on my account; however, I can't log into my account with the correct email and password.

I have a balance in my account and they can't just rip me off like that. There is no real customer service.

I had emailed them and haven't received any single human response, besides a bot. When I try to log into my account, it keeps showing this statement.

My account says it needs review and that it will be by February 11th. I need to know why it's locked. I haven't done anything wrong and I'm not sure as to why it's locked.

Robinhood has over 600 dollars of my money. My account has been frozen for over a week with no help or reasons why my account is frozen.

*** I want and need my money like yesterday. I'd never recommend the company to anyone. Thanks for nothing when it comes to their automated service system. You cannot talk to a human to get answers.

Beware of Robinhood people! Stay away at all cost. *** this company! If I have anything else to say, it's that In a week I should be able to get answers about why my account is frozen.

Then sending me an email saying my case is closed and that it.

Unbelievable how they can just rip us off like this. They've been telling me for a week to check back tomorrow or I'm in line for the next call for a week!

My account was restricted on Jan 3, 2025. I submitted said documents for review several times.

On Jan 3, 2025 & Jan 12, 2025 and a few other times. Have sent numerous emails to Robinhood support to no avail. They have not reached out to me to remedy the problem.

I strongly believe this is a total disregard for customer rights, being I cant withdraw my monies or access my account. Their lackadaisical effort in trying to contact me/fix the problem is insane.

I'm in need of help to get into my account. When I send information with email is not sending emails for resetting my information.

Sincerely valued customer Keith B. Wilson.r

Please call me to resolve the issues. This app is a joke, i cant even speak with the chat bot because in my app it doesnt work, i cant even type anything when i go to the chat bot.

Robinhood put a restriction on my account and now it's impossible to log in and reach customer support, only autogenerated emails. All the money is inside and I can't access it, impossible to speak with someone from Robinhood.

It feels like a scam, stay away from this company.

I have a lot of money inside, impossible to sell, buy, or withdraw. I am losing money, or could even lose everything.

My account # 311180****18. Today, I saw an account deficit on Cash Availability.

You charged me 4.99 dollars for an order for Robinhood Gold. I never signed up for Robinhood Gold, and when I looked at my order history, this was purchased today at 12 am. I was fully asleep and live alone. Therefore, this is not an error on my part.

It seems as if you are trying to steal money from me.

I want this 4.99 charge reversed due to your scheme. I will report this to all local news stations.

Yesterday, I attempted to withdraw $200 from my Robinhood account to transfer to my personal bank account. As always, I waited for the SMS verification code but never received it.

I retried several times, thinking it was a temporary issue, but eventually gave up. The next day, while at my office, I attempted the process again, but I still did not receive the code. Out of frustration, I abandoned the withdrawal process and instead reinvested the funds in stocks. Currently, I have about $4 left in my account.

As a test, I tried withdrawing this small amount, but the SMS code still did not arrive. I sought assistance through the Robinhood chat function, but it was limited to SMS-based help. Since the code never arrived, I followed the instructions to schedule a callback instead. I scheduled the call for 8:30 AM Korean Standard Time on November 25, 2024.

However, I have now been waiting for over 20 minutes, with no call from Robinhood and still no SMS verification code. Key Details of My Situation: I am currently stationed in South Korea as part of the U.S. Army. Due to app restrictions in South Korea, I can only access Robinhood via my computer.

Downloading the app on my phone is not an option here. My registered phone number is correct. To ensure this, I updated it again yesterday with the exact same number, yet I am still not receiving any SMS messages from Robinhood. Last year, while also stationed in South Korea, I had no issues withdrawing funds or receiving SMS codes to the same phone number.

Questions and Complaints: Is there an alternative way to receive the verification code, such as via email? If not, why is this not an available option for international users? Why am I no longer receiving SMS codes despite having a verified and previously functional phone number? Why hasn't Robinhood's callback service responded as promised?

What specific steps can I take to resolve this issue quickly, given that my access is restricted to a computer and I am located outside the U.S.? This issue is incredibly frustrating, and I am concerned about my ability to access my funds.

Please provide immediate assistance and clarify if there are any known issues with SMS verification codes for international users. I need this resolved urgently.

The behavior and attitude of the employee were pathetic. There was no sense of professionalism.

There was a lack of communication and impaired language skills. The employee had limited knowledge of work responsibilities and was inefficient.

Additionally, there were system deficiencies within the app. There was no efficient way to contact customer support if the app malfunctioned.

I cannot change my phone number with Robinhood. I've changed my phone number.

Every time I try to log in, they send a code to my old phone, which I cannot use! I just want this resolved.

It's been three days! Enough!

My account was locked for almost 4 mos now, submitted an email multiple times but no solution provided , not even tried to reach out to me,