New Reviewer

No puedo comunicarme

Es difícil comunicarme con servicio al cliente. Cambie mi número telefónico y necesito entrar a mi cuenta. Mi nuevo # 786665****. Enviar la clave a este # o a mi email maremabazam@***.com
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ID
#3846124 Review #3846124 is a subjective opinion of poster.
Preferred solution
Enviar claves a mi email

Withdrawal without authorization

I don't and haven't opened a account period. I don't want this account please close. Delete what ever you need to do.
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ID
#3846055 Review #3846055 is a subjective opinion of poster.
Location
Williamstown, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot log in. IDme is not working

Hello, I need help logging in to my account. ID me is not working. I cannot get my account corrected with ID ME as they are non-responsive. I emailed days ago and have not received a response from Robinhood. Please help and call me as soon as you can. Tracy Shibla (407) 687-****
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ID
#3844759 Review #3844759 is a subjective opinion of poster.
Location
Palm Coast, Florida
Preferred solution
I need to log into my account immediately.

I worked my way up to level three options and was a happy customer till they removed level 3 options trading so angry about this

I had work my way up to level three options and recently in June and had them taken away and put it back to level two and the reason why they said was my investment profile wasnt up-to-date but it was I dont know if it didnt register because I was on the app and not the website I dont know but Im a very pissed off customer and withdraw all my money. I will put it back when they fix this issue already had a case open and talk to customer support they didnt fix anything in fact they made it to where I cant reapply till 2025 which is ridiculous.
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ID
#3843940 Review #3843940 is a subjective opinion of poster.
Location
Tampa, Florida

Restricted account

Restricted my account and stocks got sold while I was in jail caused me to get charged three over draft fees in one day go to cash app investing instead
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ID
#3841780 Review #3841780 is a subjective opinion of poster.
Location
Mansfield, Texas
New Reviewer

Fraud

I was never told if this was resolved or not and I'm the person with the account ... What is going on? I wanted this account closed this account closed and I don't even know if it's closed and my that's closed and my ex was trying to get into it And I don't even know if he got there!
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ID
#3841062 Review #3841062 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota

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Verified Reviewer
New Reviewer

Not able to withdraw money

Closing on a home purchase, unable to transfer more than 50k out of account. They told me to do wire transfer, I sent all instructions as requested with information. It's been days, no one has even looked at it or responded to my many emails. This is illegal practices to withhold someone's money. I'm at risk of losing contract because cannot get my money out of Robinhood. All other brokerages it was no issues at all. Be very careful. I have learned my lesson and will never have bigger amounts in this shady company. Beyond frustrating and upsetting to have to deal with begging for my funds to be transferred.

User's recommendation: STAY AWAY use a real brokerage where can get help and don't steal your money.

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ID
#3840360 Review #3840360 is a subjective opinion of poster.
Location
Wayne, New Jersey
Cons
  • No customer service to talk to
  • Unable access my funds
Preferred solution
I would like to get MY MONEY wired right now stop playing games with people's life causing so much distress and lack of communication. Shameful

I can’t get my account open and no real help

Won't accept account info so I need to close my account with Robinhood lack of help on your support team

User's recommendation: Stay away from Robinhood.

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ID
#3838504 Review #3838504 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account hacked. No customer service

My account was hacked and I can't even access it. Changed password and still acts as if I'm opening a new account. Robinhood has no security. DO NOT link a bank account either. Anybody who's had the same problem please contact me for the class action law suit I'm about to rain down on this company.

User's recommendation: Do Not Use Robinhood.

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ID
#3838157 Review #3838157 is a subjective opinion of poster.
Loss
$130
Preferred solution
Full refund
New Reviewer

No response

Still have not been able to get in touch with anyone about my 400$ that is currently being kept from me for going on 3 weeks now
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ID
#3834769 Review #3834769 is a subjective opinion of poster.
Location
Saucier, Mississippi
Loss
$400
Preferred solution
Full refund
New Reviewer

Did not get in touch with any one

Have not gotten a response. I have been trying to resolved my case after they overdrafted my account and then sent 400$ out into no where and they are telling me I have to keep waiting its been over two weeks.
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ID
#3834765 Review #3834765 is a subjective opinion of poster.
Location
Saucier, Mississippi
Loss
$400
Preferred solution
Full refund
New Reviewer

Get hacked don’t even call

Got my account hacked of 1000$ and they dont message back and I tried to get a hold of Robinhood hoping the issue would get resolved messaged them threw email and all that but people that just *** other people account is pitiful
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ID
#3829219 Review #3829219 is a subjective opinion of poster.
Cons
  • Let your gains loses continue without permission
Loss
$1100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can't get a hold of anyone to get to my account

I jumped through hoops to get your number and then it went to recording and told me to go to the website, which I've been doing for the last 2 days

User's recommendation: I've done everything to get to my account for the last 2 days and I can't get back in and I've tried calling them after jumping though hoops to get the phone # and it went to a recording and hung up after it was done I'm at a loss now now one will get back to me. Ive been using the app for a couple of years now and this is how they treat you. My next step is contacting a lawyer.

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ID
#3823527 Review #3823527 is a subjective opinion of poster.
Location
Oregon City, Oregon
Service
Robinhood Customer Care
Cons
  • Bad service
Preferred solution
Back into my account!
New Reviewer

Because they won’t release my money to me

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User's recommendation: J uxyzk pvid.

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ID
#3821254 Review #3821254 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You are disgusting

Why cant I get a live person to find out why you take my *** money out of my account without my permission!!!

User's recommendation: Put my MONEY BACK IN MY ACCOUNT!!!!!!!!

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ID
#3819787 Review #3819787 is a subjective opinion of poster.
Pros
  • To steel people money
Cons
  • Dam thief
Loss
$656
Preferred solution
Full refund

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