New Reviewer

Locked out of account

No complaint. Help me login I lost my phone...and access to those accounts. Old email webmoney2022@***.com new email ktim639@***.com Old phone 580.514.6278 New phone 580.351.4901
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ID
#3730418 Review #3730418 is a subjective opinion of poster.
Location
Lawton, Oklahoma
Preferred solution
Access to account

Account locked out without explanation

Been since February and my account is still locked without explanation, I've called several times and always reassured that it will be fixed and it's still NOT please call me! 270498****
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ID
#3714699 Review #3714699 is a subjective opinion of poster.
Location
Slaton, Texas
Preferred solution
Full refund
New Reviewer

Problem getting access to my money to retrade

I made 2 trades a couple of days ago and the money has not come back to my account what should I do I have the trade comformtions but the money is said to be in my float but I can not see nor reach it ???
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ID
#3710916 Review #3710916 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Cheap
Cons
  • No customer service number
Loss
$59
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update my phone number

YI needed to update my phone number. Please update my phone number. Your customer service is ok. Thank you.
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ID
#3666851 Review #3666851 is a subjective opinion of poster.
Location
Gonzales, Louisiana
Pros
  • Good app
Preferred solution
My number updated
New Reviewer

Unable access Account

Please help me!!! I need you assistance please!!! What more can I say!!! Please help me!!! I cant access my account!

User's recommendation: Good luck.

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ID
#3648123 Review #3648123 is a subjective opinion of poster.
Location
Vincennes, Indiana

Transfer

So I deposited over 2000 in to Robinhood.. it was over a few days or maybe more. Just pissed cause my money was taken out of my bank account but most of my money I could nt invest cause it says 5-7 days before funds are available. So the stock I want to buy kept going up in price.. so I had to pay more for my stock

User's recommendation: Don’t expect to buy stock right away with all your money you deposit unless you pay and extra 5.00 a mo.

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ID
#3618199 Review #3618199 is a subjective opinion of poster.
Location
Spring, Pennsylvania
Pros
  • You can invest and make money
Preferred solution
Let the company propose a solution

Issue was resolved in one day.

I was in need of an account closure. Once I deactivated account had no way to contact customer support. Issue was resolved in less than day after submittal here.
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ID
#3614757 Review #3614757 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Ita as been more than a year since ive lost access to my account i have send emails for help on so many occasions with no help response by email is never on time or current. Bad service

Haven't been able to log into my account for more than a year and it is a easy fix just to update my phone number.
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ID
#3608850 Review #3608850 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Access toy account without waiting another year.
New Reviewer

Cash card

Robinhood - Cash card
I am trying to check my cash card I have to update my phone number everything will not let me I have tried to contact yall
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ID
#3558679 Review #3558679 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • I can trade by myself
Cons
  • Take your money
Preferred solution
Apology

Need to sell all my stock and need time to sell IRA to pay for margin loan

Please contact me and let me know the steps. You have been making automatic withdrawals that i never initiated
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ID
#3555915 Review #3555915 is a subjective opinion of poster.
Location
Georgetown, Texas

Reset password

Needed a password reset after both laptop and phone received an error message when attempting to access.

User's recommendation: Email customer service.

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ID
#3528455 Review #3528455 is a subjective opinion of poster.
Location
Tainan City, Tainan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Transfer assets in Robinhood to newly opened acct

I have forgotten my password and can no longer get access to my account with cash in brookrage can you please assist me matter. Please call me at number listed in this form .

User's recommendation: To be assessed.

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ID
#3501128 Review #3501128 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Simple stock trading
  • Only place for newyorkers to purchase dogecoin
  • Its easy
Cons
  • Impossible to transfer funds to your bank
  • No response
Loss
$62000
Preferred solution
Need to get access to my previous account and funds

Locked out of account

i had my phone and wallet stolen.. i logged onto my account from another device to try and reset my password. after resetting it asked to send a security code to the phone on file.. sense my phone was stolen i do not have access to this information. so as of right now you locked my out of Robinhood and sent my reset code to the person who stole my phone and wallet... that is not okay.... you should really have another option for security checks other than phone Sms. due to situation like this... seems a bit ridiculous to not have another option for your clients that use this app.. we live is a crazy world these days and this tend to happen... so i would love for you to reset my info thank you..
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ID
#3481082 Review #3481082 is a subjective opinion of poster.
Location
Honolulu, Hawaii
New Reviewer

No answer each time I called with a question.

This company's customer service is non existent and that is a terrible way to run a business. Some people such as my self prefer to speak with a live person than type back and forth and not be able to fully explain the reason adequately. There has never been a answer to my calls. It was just a recording!!

User's recommendation: Don't try to call!!

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ID
#3425388 Review #3425388 is a subjective opinion of poster.
Location
Granada Hills, California
Preferred solution
Just a tax question.
New Reviewer

Can't login on my account

I cant log on my account. I asked to reset my password it always said sent an email to my email address but no email from Robinhood found. I am afraid someone change my email and my phone number. Please I need help to login on my account again.
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ID
#3343991 Review #3343991 is a subjective opinion of poster.
Location
Dacula, Georgia

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