New Reviewer

I want unlock my account. Please help me

Robinhood - I want unlock my account. Please help me
Robinhood - I want unlock my account. Please help me
Update by user Jul 14, 2022

Yes

Original review updated by user Jul 14, 2022
I login my account July 6 and change my password.l see my account everything is ok my account .now again locked my account I login not open my account please help me.

User's recommendation: Please help me.

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ID
#3759953 Review #3759953 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Open my account please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My card is declining

The guy was a lifesaver, he fixed my card right away, I had to make a payment with that card.thank you
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ID
#3723730 Review #3723730 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • Easy navigation for beginner traders
  • Only place for newyorkers to purchase dogecoin

Activate card

Robinhood fixed my problem. Were very helpful and accommodating! Customer service was extremely knowledgeable.

User's recommendation: Definitely a good choice!

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ID
#3695830 Review #3695830 is a subjective opinion of poster.
Location
Sanford, Maine
New Reviewer

Money

I put the money in my account but I dont see the money in my account Any time I put money in my account
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ID
#3681137 Review #3681137 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

I lost my card

Need get new card lost my card and address has change Gloria blicher 800 4th south apt 613 albert lea Minnesota 56007 please may get new card put funds on my card cand take off card thank you Gloria Blicher phone number 507-977-**** please contact me soon you can thank you again plus lost my account information
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ID
#3661293 Review #3661293 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$5
Preferred solution
New card
New Reviewer

Report fraudulent activity on my card

I just got out of jail as of today may 17th, and my money was deposited January 11th for 38,000 , and there is no way I could have authorized these transactions. What can I do. Im making a police report tomorrow, may 18th.
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ID
#3586931 Review #3586931 is a subjective opinion of poster.
Location
Marietta, Georgia
Loss
$29000
Preferred solution
My 29000 dollars back
New Reviewer

Yes I need to talk to someone about my account investigation

I dont have a complaint just one of the person that is investigating my account wanted to talk to me
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ID
#3562119 Review #3562119 is a subjective opinion of poster.
Preferred solution
Access to my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Cannot link my bank account

Update by user Jun 03, 2022

All is good.

Original review posted by user May 02, 2022
Ready to close my account and need someone to call me. My bank will not link. Please call. I will miss it.
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Resolved
ID
#3536247 Review #3536247 is a subjective opinion of poster.
Location
Frostburg, Maryland
Loss
$82
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer service extremely difficult to contact

failed bank transfer. need to transfer to a verified account instead of the original closed account.

User's recommendation: Don't expect to transfer cash easily especially if you have to change banks or close the originally account you transferred cash out of. Robinhood is justified on security but not justified on customer service.

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ID
#3317534 Review #3317534 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • Ease of use
  • Great app and easy to use
Cons
  • Lack of customer service
Preferred solution
Transfer funds to new verified account and remove old closed checking account. 0

I think I just had money stolen from me

I had $5,000 stolen out of my Robinhood account and you guys listened to me about what happened and handled my problem perfectly. I will never be able to thank you enough for getting my money back from those internet thieves. I highly recommend using Robinhood as a truly trustworthy company that will always be there for you if you have a problem. Thanks again, Paul Friedman
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ID
#3305149 Review #3305149 is a subjective opinion of poster.
Location
Birmingham, Alabama

Replacement card

I ordered my replacement card the 10th of December. And it said 15 business days it should be in the mail I've been going to the mailbox now since the first of this year and I still haven't gotten my card. Today is January 23rd.

User's recommendation: Expect to never talk to a customer service agent ever3.

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ID
#3279037 Review #3279037 is a subjective opinion of poster.
Location
Lyman, South Carolina

Account compromissed

my account has been compromissed and i can't get a hold of robinhood costumer care. i've been trying to contact you for a whole day and the person that hacked my account has been transfering money out of it.

User's recommendation: Loved their costumer service, it did took a few days to resolve the issue, but th representative was very helpful and understanding.

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ID
#3251874 Review #3251874 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

My Account has been locked

Robinhood - My Account has been locked
Robinhood - My Account has been locked
I cannot place trades my account has been locked I cannot trade shares neither trade option It says my account has been restricted my account has $1136.24 It wont even let me withdraw money I need help getting my account active so I could start trading option again
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ID
#3175132 Review #3175132 is a subjective opinion of poster.
Location
Brockton, Massachusetts
New Reviewer

I have money in the and I do not want to wait to invest my money

I do not want to wait 3 to 4 days to invest my money I have money in the bank Im trying to invest in doge coin and I do not want to wait 4 to 5 business days just to invest my money I should be able to invest instantly why do I have to wait
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ID
#3122819 Review #3122819 is a subjective opinion of poster.
Location
Richmond, Virginia
Preferred solution
I want to invest my money in one day
New Reviewer

Concern regarding shop option buy

Buy bitten is not getting display. While trying to buy option the buy bitten is not visible. Instead I can see only sell button
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ID
#3113895 Review #3113895 is a subjective opinion of poster.
Location
Mason, Virginia

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