New Reviewer

Get hacked don’t even call

Got my account hacked of 1000$ and they dont message back and I tried to get a hold of Robinhood hoping the issue would get resolved messaged them threw email and all that but people that just *** other people account is pitiful
View full review
ID
#3829219 Review #3829219 is a subjective opinion of poster.
Cons
  • Let your gains loses continue without permission
Loss
$1100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To get some information about my wife account Manette B jean louis

My name is Gerard Jean Louis Manette B jean louis Husband But she was passed away but she's has an account with us actually buying some shares that's why I would like to get some information about her account
View full review
ID
#3825675 Review #3825675 is a subjective opinion of poster.
Location
Indianapolis, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Help to access account

I cant contact customer service unless im on the app. The problem is I cant even access the app. Please can anyone help me with this
View full review
ID
#3824192 Review #3824192 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
Help

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dispute

I need to dispute a transaction that i did not authorize and the app is not allowing me to and is only referring me to the website but im still not able to resolve this issue.
View full review
ID
#3823989 Review #3823989 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I am having difficulty reaching Robinhood, THIS IS A PROBLEM!!!

I have a new cell phone with a new number in which, I had to download a new app on my new phone for Robinhood Investment. I tried utilizing my email address and followed the prompts as instructed and didn't get anything accomplished. However, I noticed the information (need help) so I clicked on that hoping to get the help I needed. Got a message indicating someone would call me from help support. I waited with my phone sitting anxiously in front of me, so I wouldn't miss their call, and guess what. When I looked again, someone called, but there was not a loud notification or ring sound. Apparently, their phone is set on silent when calling out, which is designed to have you miss their call. I was so upset because how can I deal with a business or corporation that I cannot reach. I began to search the internet for additional contact numbers for customer service and both 650-294-****, 650-940-**** is recordings. Not only that, but I then noticed two voice messages left and guess what his name was, Robin. So now I'm back at square one however, my money is sitting out there, and I cannot get a response from my investment company nor can I get help to reactivate my account on my new phone. I am having second thoughts about investing with Robinhood, especially, after reading others reviews. I'm asking for someone to reach out to me to address my concerns. I have sent my contact information and expect a courtesy call. Thank you!
View full review
ID
#3823577 Review #3823577 is a subjective opinion of poster.
Location
New Orleans, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can't get a hold of anyone to get to my account

I jumped through hoops to get your number and then it went to recording and told me to go to the website, which I've been doing for the last 2 days

User's recommendation: I've done everything to get to my account for the last 2 days and I can't get back in and I've tried calling them after jumping though hoops to get the phone # and it went to a recording and hung up after it was done I'm at a loss now now one will get back to me. Ive been using the app for a couple of years now and this is how they treat you. My next step is contacting a lawyer.

View full review
ID
#3823527 Review #3823527 is a subjective opinion of poster.
Location
Oregon City, Oregon
Service
Robinhood Customer Care
Cons
  • Bad service
Preferred solution
Back into my account!
New Reviewer

Restriction

it is urgent that my account restrictions are lifted. i have positions that are open the can cost me thousands of dollars . Two issues were brought up . A compliance issue regarding the logging off of my account and the Pattern day trading for a June 14th trade that should be a moot point considering the later date and i have over $ 25,000 in my account .I need clarification to how this can be resolved .
View full review
ID
#3823118 Review #3823118 is a subjective opinion of poster.
Location
Gilbert, Arizona
Cons
  • Not responsive customer service not helpful at all
Preferred solution
Let the company propose a solution
New Reviewer

Because they won’t release my money to me

Jeueirjnrnrjrjrjrkkdkdkdkrnrndudijejruduohjchxycibkcuckvuembkcifobifkvlbivkvovicuekvlbifigobivuvj NDk k obohoj.

User's recommendation: J uxyzk pvid.

View full review
ID
#3821254 Review #3821254 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You are disgusting

Why cant I get a live person to find out why you take my *** money out of my account without my permission!!!

User's recommendation: Put my MONEY BACK IN MY ACCOUNT!!!!!!!!

View full review
ID
#3819787 Review #3819787 is a subjective opinion of poster.
Pros
  • To steel people money
Cons
  • Dam thief
Loss
$656
Preferred solution
Full refund
New Reviewer

Can't withdraw my money

They never answer keep saying they called back but I missed it these people are scamming .it says my buying power is 824 ,when I try to withdraw it says I have 0 ,Im confused plus I have the proof of all the money I invested . Im dont with Robinhood I just want my money .

User's recommendation: Robinhood don’t let u get your money.

View full review
ID
#3819432 Review #3819432 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Pros
  • No pros and is all a con
Cons
  • Limit on how many shares u sell a month
Preferred solution
Let me withdraw my money

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Could not log in

Hi Trying to log to my A/c again and again same message Please open my account Thanks Sdhhxhgbhddhddhdhhhhshe
View full review
ID
#3818187 Review #3818187 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$8000
Preferred solution
Apology

Account email reset

I had two accounts and wanted to join them together. They told some months ago it was taking care of. Well when I got a new phone it wasnt

User's recommendation: Talk to some over the phone.

View full review
ID
#3817122 Review #3817122 is a subjective opinion of poster.
Location
Springfield, Illinois
New Reviewer

Locked out of account

Robinhood - Locked out of account
They will only respond by email been locked out for a month and cant access my money.. I called the number and it directed me to the app and web but I cant resolve my issue without a representative.
View full review
ID
#3815255 Review #3815255 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Pros
  • I thought it was free trading
Cons
  • Harder to connect
Loss
$3000
Preferred solution
I need someone to call me

I need to get in touch with someone and there is your phone number that is legitimate

I need to get in touch with someone and there is your phone number to speak to anyone . I have numerous claims open because nobody is helping me. I filled out the information on my license and have submitted it. Still I cannot get into my account. It is now weeks.

User's recommendation: I wouldn’t recommend Robinhood.

View full review
ID
#3815027 Review #3815027 is a subjective opinion of poster.
Location
Long Branch, New Jersey
New Reviewer

I need to talk with a person CUSTOMER SERVICE AND THEY DONT ANSWER JUST KEEPS HANGING UP...

I want my account canceled i get SSI and they will take it off of me if i dont stop recieving money in my account i thought i canceled robinhood along time ago
View full review
ID
#3814649 Review #3814649 is a subjective opinion of poster.
Cons
  • No one to talk with
  • No one to physically talk with
Preferred solution
I would like to close my account and send me by mail everthing i recieved. To show SSI