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Update by user Oct 14, 2020
waiting about an month for getting phone call, about to work with lawyer they called me and fixed the situation. wasn't representitor's fault , but he was super nicely solve and fix the probelm..
Original review posted by user Oct 02, 2020
I used Robinhood about 7month. Less than a year.
Several weeks ago, all my stocks that i was hold was sold without notice, authorization. i just got the message, my stock was completely sold. I wanted to know what happened so i reported it. Since then, I could not hear anything from this company, PLUS I CANNOT ACCESS TO MY ACCOUNT AND CAN DO NOTHING.
I don't know where my money is how it goes they never pick the phone up.
no update about the situation. try to find another investigating app and try to leave Robinhood as soon as i get my money back.
User's recommendation: haha when it happened to you, you will get it so be-careful.
Product or Service Mentioned: Robinhood Customer Care.
Preferred solution: Full refund.
Robinhood Pros: No extra fees for investigation.
Robinhood Cons: Customerservice, Contact, Worst customer service.
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